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Tom Wood Subaru
Indianapolis, IN
1,039 Reviews
If you're looking for an award-winning dealership experience in Indianapolis, come right down to Tom Wood Subaru. When you choose to shop with us, you get the car you want, the way you want it. Plus, we take the time to learn about your budget and driving needs so we can pair you with the Subaru financing plan that works best for you. We're one of the largest Subaru dealerships in the region, so we serve as your top resource for everything automotive!
We hare conveniently located at 3300 E 96th St in Indianapolis, IN, so come visit today. We're easy to reach from neighboring areas like Carmel, Fishers, West Lafayette and the rest of Central Indiana. We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,039 reviews
November 03, 2018
Great car purchase experience Everything seemed to click well at this dealership. Staff was very professional, especially our Sales Representative Max Komarov. Met several others Everything seemed to click well at this dealership. Staff was very professional, especially our Sales Representative Max Komarov. Met several others in the process and never felt pressured in any way. The facility and waiting area is clean and well-designed. I would recommend the Subaru brand and this dealership for sure. Go see Max and buy a Subaru! More
by TB
Employees Worked With
Max Komarov
November 03, 2018
Great service, easy process Greg was patient, informative, and gave us great customer service. Process was easy. We appreciated him walking through every feature of the car. Lot Greg was patient, informative, and gave us great customer service. Process was easy. We appreciated him walking through every feature of the car. Lot has a good selection of vehicles More
by Jini86
Employees Worked With
November 01, 2018
Quick and Easy Very convenient. I was able to find the car I wanted on their website and right away I was talking with a sales rep and was able to schedule a test dr Very convenient. I was able to find the car I wanted on their website and right away I was talking with a sales rep and was able to schedule a test drive. The staff was very accommodating, didn't pressure me to buy something I didn't need and walked me through the process very easily. I was pleasantly surprised by the whole process. I would definitely recommend. More
by XV15
October 31, 2018
Wonderful experience in service department I bought my car in Cincinnati. They were too busy to help me when I had problems with my car. I called and spoke to Todd in the service department. I bought my car in Cincinnati. They were too busy to help me when I had problems with my car. I called and spoke to Todd in the service department. He actually really tried to help me. He's given me excellent service. Very helpful and knowledgeable. And Patient. More
by Mecj2003
Employees Worked With
Todd
October 28, 2018
$800 to change the plugs We took two of our Subaru’s in for service. I have two points to make that highlight the reasons I will not gonna last. 1) I had a slow leak in o We took two of our Subaru’s in for service. I have two points to make that highlight the reasons I will not gonna last. 1) I had a slow leak in one of my tires. I mentioned it during check in. $35 later the tire is plugged. Keep in mind they pulled the tires to do a roatation. Mental note-take to Discount Tire next time for free. 2) The car has 60k miles. They said the plains needed changed. $800 later they are changed. Response from dealer, we have to disassemble a lot to do it. Recommendation to Subaru-have your engineers design for maintenance, not for dealer profit. This experience just made me a Tom Wood and Subaru net detractor. More
by TD1234
Employees Worked With
October 25, 2018
Helpful & patient! I have been looking to get a Subaru for a long time and I finally did it! I love my new car and I am so happy with my decision. Tony was very helpful I have been looking to get a Subaru for a long time and I finally did it! I love my new car and I am so happy with my decision. Tony was very helpful and knowledgeable. Love it. More
by Ecoan512
Employees Worked With
October 24, 2018
Greatest car service I ever experienced When I brought my vehicle to Tom Wood Subaru for service, I was expecting to hear very bad and expensive news regarding my diagnosis. But to my surpri When I brought my vehicle to Tom Wood Subaru for service, I was expecting to hear very bad and expensive news regarding my diagnosis. But to my surprise, they provided much more service for far less money than I ever would have believed. They were very straight forward with the diagnosis and the remedies. Everyone from the service advisor (Tony Parsons) to the parts and service manager were courteous and helpful. More
by Leon 123
October 24, 2018
Oil change Professional and timely. Lobby with internet access to work and coffee and drinks available. Love it. It would be nice if they wash your car as a comp Professional and timely. Lobby with internet access to work and coffee and drinks available. Love it. It would be nice if they wash your car as a complimentary treat. Lilian More
by Estrella
Employees Worked With
Do not remember
October 20, 2018
Oil change and tire rotoation Quick turn on the service and done correctly. Would recommend to others. Kept to the scheduled time with no waiting. Pleasant waiting area and pet Quick turn on the service and done correctly. Would recommend to others. Kept to the scheduled time with no waiting. Pleasant waiting area and pet friendly. More
by Mach58
Employees Worked With
Wilfred Chan
October 19, 2018
Just fantastic sales guy is Austin Anderson-nice guy Seen Jeep online Austin helped me out a lot , very friendly, dealership is very clean-had a good time there ,happy with my Jeep -would return again-bi Seen Jeep online Austin helped me out a lot , very friendly, dealership is very clean-had a good time there ,happy with my Jeep -would return again-billy More
by Spaceghost 709
