Tom Wood Subaru

Great experience I enjoyed working with Casey Niles at Tom Wood Subaru when I was shopping for a new Subaru. I presented him with my wish list and Casey went to work I enjoyed working with Casey Niles at Tom Wood Subaru when I was shopping for a new Subaru. I presented him with my wish list and Casey went to work to find my dream car. He politely answered all my questions. His knowledge of the Subaru vehicles/products/services was extensive. I love my new Subaru and appreciate Casey giving me excellent service. More

Easy purchase Chris Cheetham was very helpful and professional. Took her time and completely going over the automobile and made the purchase enjoyable. That does no Chris Cheetham was very helpful and professional. Took her time and completely going over the automobile and made the purchase enjoyable. That does not happen at all dealerships. She does an outstanding job! More

Low pressure and aim to please. Great experience. We did our homework in advance and as a result Mike Danielson was able to be very straightforward; very attentive and quick communic Great experience. We did our homework in advance and as a result Mike Danielson was able to be very straightforward; very attentive and quick communication when we had a question or concern in person, by phone or text. Very helpful and appreciated! Very laid back experience. Mike had to be out of town a few days and had us work with Lou Cavallari in his absence. Lou was also tremendous. Lou took the ball and was extremely friendly and accommodating when we needed his assistance. Everyone at the dealer was friendly, attentive and helpful. One caveat, the Finance Manager that helped us was the weakest link in the chain. This was a shame since it was the last step in the purchase and didn't leave us feeling very good. Not very friendly and extremely dry. Did not make us feel welcome. Instead of explaining everything and helping us feel comfortable we had to coax information out of him by asking questions and asking him to explain items. Overall a 4* experience! More

Great experience Casey was willing to work with us and get the most practical car for us. After driving the Forester, I knew which car I wanted, but he indulged my wi Casey was willing to work with us and get the most practical car for us. After driving the Forester, I knew which car I wanted, but he indulged my wife and let us take the Crosstrek out, as well. I felt the whole purchase process was easy. More

Excellent experience Working with Mike was an enjoyable experience, not only was he very knowledgeable about the Subaru we were considering purchasing, he was also very fo Working with Mike was an enjoyable experience, not only was he very knowledgeable about the Subaru we were considering purchasing, he was also very forthright. The whole experience was great, and he kept us informed the during the entire process. I would highly recommend Tom Wood Subaru, as this is my 3rd Subaru that I have purchased there in the last 5 years. More

A great car-buying experience We felt good about this whole purchasing experience. We were ready to get a new car. We had narrowed our choices based on research, but were still eva We felt good about this whole purchasing experience. We were ready to get a new car. We had narrowed our choices based on research, but were still evaluating what would meet our needs best. After some test drives at other dealerships and preliminary discussions of pricing and trade-in appraisals, we stopped at Tom Wood Subaru late in the afternoon. Nick met us at the door, as he was headed outside and we were headed in. From the beginning it was clear that he was the kind of salesperson that we would like working with. He asked about what we were considering, listened, and provided clear and concise answers to our questions, without embellishment or a sales pitch. After our test drive of an Outback, we knew that was the car that best provided what we were looking for, and that we enjoyed driving. Working with Nick to get the vehicle we wanted, and a ending up with a deal which which we were comfortable, was a pleasure. Throughout the whole process he was low-key, easy to talk with, knowledgeable, and not pushy. He clearly was interested in making sure our needs were met. The time we spent was very reasonable, and the actual purchase process was efficient. We drove away in our new vehicle very pleased with the car we chose, and happy that it happened to be Nick that we met at the door. More

Great working with Nick We really enjoyed working with Nick. We feel like we got a great deal on the purchase of our new Forester. Nick taught us a lot about the car and he We really enjoyed working with Nick. We feel like we got a great deal on the purchase of our new Forester. Nick taught us a lot about the car and helped make what we believe was a great decision to go with Subaru. More

Knowledgeable and considerate Casey responded rapidly to answer questions and provide car details together with valuable insights about options and model comparisons. He was very Casey responded rapidly to answer questions and provide car details together with valuable insights about options and model comparisons. He was very considerate of my time which made the transaction much more enjoyable. Extremely knowledgeable about Subaru models and how each may or may not fit the needs and expectations of his customer. Good guy to do business with. More

So thankful Casey met my mom and I in the Subaru lot, from there I handed over the process of helping mom buy a car. Casey was amazing, patient , low pressure, i Casey met my mom and I in the Subaru lot, from there I handed over the process of helping mom buy a car. Casey was amazing, patient , low pressure, informative and thorough. Mom and I had one model in mind but drove many , the one that fit was obvious, cheaper, but not our initial consideration. Casey made himself available for texting questions plus follow up test drives and phone calls. My mom is not technology savvy so Casey filtered out the complex and focused on the relevant for mom. The icing on the cake was the home delivery with training, I know he will continue to be supportive to answer futurep operational questions. Thank you Casey , my mom deserved your 5star treatment :) More

Accommodating and patient I needed a car quickly and was dreading the dealership. Greg was great! There was no pressure to buy and Greg was so patient with me. Thanks for the I needed a car quickly and was dreading the dealership. Greg was great! There was no pressure to buy and Greg was so patient with me. Thanks for the easiest time I've ever had at a dealership. More