Tom Wood Subaru

No pushy sales! I dread going into car dealerships as a female so much that my last vehicle purchase was online! But my experience at Tom Wood Subaru was awesome. I I dread going into car dealerships as a female so much that my last vehicle purchase was online! But my experience at Tom Wood Subaru was awesome. I would definitely recommend Nick Wade and the staff to anyone. I was able to ask questions and did not feel rushed or pressured. More

Another great sales experience Had another great sales experience with Tom Wood Subaru and Nick Wade. Nick is always very responsive, no pressure and fair. I found my dealer and s Had another great sales experience with Tom Wood Subaru and Nick Wade. Nick is always very responsive, no pressure and fair. I found my dealer and salesperson for life! Thanks Nick, Sue More

Great experience ! No pressure. Casey was very patient, informative and very nice. Chad/Finance was also great. Will definitely recommend dealership and Casey. Pleas ! No pressure. Casey was very patient, informative and very nice. Chad/Finance was also great. Will definitely recommend dealership and Casey. Pleasant experience More

Buying our new car was a pleasure at Tom Wood Subaru. We had a wonderful experience buying our new Subaru at Tom Wood. Nick Wade greeted us outside before we even went through the doors and took care of We had a wonderful experience buying our new Subaru at Tom Wood. Nick Wade greeted us outside before we even went through the doors and took care of us. He did an excellent job of explaining the Subaru line. We have never purchased this brand before. Showed us several models until the one we thought was the best for us. We returned the next day for a test drive and afterwards sat down to work through the deal. Even this part went very well. More

Patient, thorough, and friendly It is not my style to write reviews but it is only fair that I do considering how accommodating Casey was. I came into the dealership knowing exactly It is not my style to write reviews but it is only fair that I do considering how accommodating Casey was. I came into the dealership knowing exactly what I wanted and rather than him trying to change the deal up on me, he helped me achieve the deal I had in mind. I imagine that I was a difficult customer but he didn’t get frustrated or impatient. I felt like I was negotiating with a buddy; not a salesman. I love my new car. He’s a good combination of laid back and professional. I definitely recommend him. More

Professional, courteous, and patient Just bought my first new car in 8 years. Tom Wood Subaru turns out to be a great place to get exactly what I wanted. With the expert guidance of Casey Just bought my first new car in 8 years. Tom Wood Subaru turns out to be a great place to get exactly what I wanted. With the expert guidance of Casey Niles I was able to select and purchase the very vehicle I was dreaming of. He helped me sort through very complex information, the purchase process, and the delivery, answering all my questions, even the very basic ones. I would recommend this dealership and this sales person to all. More

Patient, helpful and a nice friendly guy! I had a great experience at Tom Wood Subaru. I dealt with Casey Niles, and from the first few minutes on the lot, he pointed out that I was, in fact, I had a great experience at Tom Wood Subaru. I dealt with Casey Niles, and from the first few minutes on the lot, he pointed out that I was, in fact, wrong about the model I thought that I wanted and would be better off with the next cheaper model. That certainly set the stage for feeling like I would be getting a good deal (and, he was right, what I wanted was the next model down). Casey was extremely friendly and took time answering all of my (and my husband's) questions. He got me a great deal, and I thought a fair deal on my trade in. He let me know right away that my car actually came in early, and was available a few minutes early when I came in to pick it up. I also really appreciated how he quickly and without any complaint or attitude dealt with a couple of issues that were entirely my fault as we did all of the final paperwork. I know it's part of a salesman's job to be friendly and remember a lot of things about you, but my experience with Casey was just so pleasant and positive that I would highly recommend him to anyone looking for a great experience while buying a car. More

Friendly, Personable, Efficient I would rate this most recent dealer experience as one of the most positive I have ever had. When I arrived at Tom Wood Subaru there were only a handf I would rate this most recent dealer experience as one of the most positive I have ever had. When I arrived at Tom Wood Subaru there were only a handful of staff on site due to a town hall. Mike was nearly single handedly helping all the customers on the lot. Due to this, I was able to test drive the vehicle of interest on my own. When I returned to the dealership the town hall had ended and the place was fully staffed. Since Mike had been the original salesman I had worked with when I first came in, I didn't mind waiting a few extra minutes to proceed with my purchase, as he was answering questions for another customer, instead of jumping to the next available sales person. The wait was worth it. Mike answered all questions I had come up with and even brought up. He was very insightful, personable and friendly. Made every effort to make my Subaru purchasing experience a positive one. I never once felt pushed or pressured to buy and/or upgrade from my original plans and budget. By the end of the sale, working with Mike felt more like chatting with a friend than a business transaction. I do not intend to have another car buying experience in the near future, but when that time does come, I would be more than happy to come back to Tom Wood Subaru and work with Mike. I definitely recommend him. More

great place for a great car well, after my nice mazda of 17 finally decided it had enough, i decided it was time for an new vehicle. after looking at several vehicles In the no well, after my nice mazda of 17 finally decided it had enough, i decided it was time for an new vehicle. after looking at several vehicles In the north-east side of indy with very little success of being able to get any info from any dealer and any car, i stopped by tom wood Subaru (tsu). i was immidiatly by Mr. casey niles who, over 4 days, helped me find the right car i was looking for at a great price. found a nice used crosstrek for a little under budget. like my little title says "great place for great cars" thanks again casey More

Casey Niles is great............ I continue to have good experiences at Tom Wood Subaru. Purchase of second Subaru was a pleasant experience. Casey Niles is professional, personable I continue to have good experiences at Tom Wood Subaru. Purchase of second Subaru was a pleasant experience. Casey Niles is professional, personable and knowledgeable. X Mode demonstration was awesome!! If you're in need he is the man to see. More