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Tom Wood Subaru

Indianapolis, IN

4.9
1,039 Reviews
If you're looking for an award-winning dealership experience in Indianapolis, come right down to Tom Wood Subaru. When you choose to shop with us, you get the car you want, the way you want it. Plus, we take the time to learn about your budget and driving needs so we can pair you with the Subaru financing plan that works best for you. We're one of the largest Subaru dealerships in the region, so we serve as your top resource for everything automotive! We hare conveniently located at 3300 E 96th St in Indianapolis, IN, so come visit today. We're easy to reach from neighboring areas like Carmel, Fishers, West Lafayette and the rest of Central Indiana. We look forward to serving you soon!
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3300 E 96th St

Indianapolis, IN

46240

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Showing 1,039 reviews

March 24, 2018

Great experience My wife and I traded in 2 vehicles and for a used vehicle at Tom Wood Subaru. Nick Wade, our sales rep, was extremely kind, honest, & helpful. He was More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICK WADE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2018 -

Tom Wood Subaru responded

We see you’re pleased with your new vehicle, and pleased with us. Great! Tell others. We’d love to help them, too.

March 20, 2018

Subaru Pre-owned We were recently in a car accident and stressed with all that goes with that. No one in my family was hurt but our car was a total loss. We were not g More

by Edwardsfam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICK WADE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2018 -

Tom Wood Subaru responded

We enjoyed your kind words. We know the search for a used vehicle can be tough. We’re glad we could make yours easier. Stop by anytime. You’re always welcome.

March 16, 2018

overall experience Excellent service all around. answered questions quickly and with all the necessary information. Professional in terms of sale -- responsive withou More

by Satisfied Customer2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICK WADE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2018 -

Tom Wood Subaru responded

Thank you for taking time to comment. Your opinion matters, and we’re pleased you think well of us. Stop by anytime. We never tire of seeing our customers again.

March 15, 2018

Good purchasing experience Salesperson was helpful. I like that I was assigned a service rep the same day whom I will call direct w questions or to schedule maintenance & that More

by Cmack2018
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BILL VICKERY
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CASEY NILES
Apr 23, 2018 -

Tom Wood Subaru responded

We’re grateful for your kind words. We hope you will tell others about us, and send them our way. Thanks again.

March 15, 2018

Friendly and helpful I was able to purchase my new Outback with exactly the features I wanted. From test drives to final purchase was quick and relatively painless. My sa More

by Indylbj
Recommend Dealer
Yes
Employees Worked With
CASEY NILES
Apr 23, 2018 -

Tom Wood Subaru responded

Even after 50 years in the business, we still enjoy it when someone says nice things about us. We hope you’re enjoying your new vehicle, and that we’ll see you again soon.

March 15, 2018

Excellent Customer Service Nick Wade you listened and found the perfect vehicle. Timing is everything and we are thrilled with our new Outback. Jacob Martin and your cool autom More

by Janet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICK WADE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JAKE MARTIN
Apr 23, 2018 -

Tom Wood Subaru responded

We see you’re pleased with your new vehicle, and pleased with us. Great! One of those win-win-win (and so on) situations. Tell others. We’d love to help them, too.

March 14, 2018

Excellent Support The saleswoman, Chriss Cheatham, listened to my needs and wants. We thoroughly discussed my options more than once. She worked in partnership with her More

by samantha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Guitierrez, Kyle (service), Chad Adams, Chriss’s manager. Though I didn’t meet him I know he was critical for the final outcome., CHRISS CHEATHAM
Apr 23, 2018 -

Tom Wood Subaru responded

Few things in life feel as great as driving a new car. We’re pleased you found yours with us. Thanks for telling everyone you were pleased, too.

March 14, 2018

Service at Tom Wood Subaru Always prompt and efficient for service. Waiting room is comfortable and I am fortunately never in their very long. They are always very thorough and More

by Pt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LOU CAVALLARI
Apr 23, 2018 -

Tom Wood Subaru responded

Thanks for the kind review of our Service Department. And thank you for trusting us with your vehicle. We hope we’ll see you again. But not TOO soon.

March 13, 2018

Great expereince Mike danielson is a great salesman. Knowledgeable, friendly, and very helpful. Our entire experience went smoothly from the moment we walked in, to wh More

by Aehill00
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2018 -

Tom Wood Subaru responded

We’re pleased you’re enjoying your new Crosstrek. No matter how many new cars we drive, that “new car smell” experience just never gets old, does it. Thanks for your kind comments.

March 13, 2018

Great first em experience! Casey Niles was the perfect person to work with through our process of trading in and buying a used Crosstrek. He was incredibly patient and persiste More

by Rebecca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CASEY NILES
Apr 23, 2018 -

Tom Wood Subaru responded

We love comments like yours! They tell us we’re doing our job right. We know it’s a great feeling to find the pre-owned vehicle that’s right for you, and we’re glad we could help.

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