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Tom Wood Subaru

Indianapolis, IN

4.9
1,038 Reviews
If you're looking for an award-winning dealership experience in Indianapolis, come right down to Tom Wood Subaru. When you choose to shop with us, you get the car you want, the way you want it. Plus, we take the time to learn about your budget and driving needs so we can pair you with the Subaru financing plan that works best for you. We're one of the largest Subaru dealerships in the region, so we serve as your top resource for everything automotive! We hare conveniently located at 3300 E 96th St in Indianapolis, IN, so come visit today. We're easy to reach from neighboring areas like Carmel, Fishers, West Lafayette and the rest of Central Indiana. We look forward to serving you soon!
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3300 E 96th St

Indianapolis, IN

46240

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Showing 1,038 reviews

February 16, 2018

Happy Lab Parents My husband and I wanted to test drive a used 2017 Forester. We’ve been on the hunt for a small SUV capable of managing our 100 lb black lab better tha More

by KelliFoged
Recommend Dealer
Yes
Employees Worked With
NICK WADE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2018 -

Tom Wood Subaru responded

We appreciate your review. Finding the right used vehicle isn’t always easy. We’re pleased we could help.

February 16, 2018

It's a nice and smooths process, I like it. I got a reasonable price for my trade in car, and good price to buy the new one as well. My husband got his car at there, too. More

by Leishaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GLEN HEPPNER
Apr 23, 2018 -

Tom Wood Subaru responded

It’s so great to know you’re happy with us, and with your vehicle. Finding a great buy on a used vehicle feels good, doesn’t it.

February 15, 2018

Very favorable and fair I was treated well and they were responsive, fair-dealing and easy to work with. I am more than pleased with the purchase I made. Moreover, this dea More

by Mrmanual
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TONY BIRSFIELD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2018 -

Tom Wood Subaru responded

We’re pleased you’re enjoying your new vehicle. No matter how many new cars we drive, that “new car smell” experience just never gets old, does it. Thanks for your kind comments.

February 13, 2018

A positive experience I typically despise going into new car dealerships. I went to Tom Wood because they had the Subaru Outback I was interested in. I was met at the door More

by Babs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHRISS CHEATHAM
Feb 15, 2018 -

Tom Wood Subaru responded

We see you’re pleased with your new Outback, and pleased with us. Great! Tell others. We’d love to help them, too.

February 12, 2018

12,000 mile checkup Polite and fast service, car was cleaned, oil change done in a flash. I appreciated the service and would highly recommend the dealership for service. More

by bst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t recall employee’s name
Feb 15, 2018 -

Tom Wood Subaru responded

Thanks for the kind review of our Service Department. And thank you for trusting us with your vehicle. We hope we’ll see you again. But not TOO soon.

February 11, 2018

Purchase of new 2018 Outback Limited I loved my 2014 Outback and visited Tom Wood. In search and possible purchase of 2018 Outback Limited. I feel very fortunate in meeting Chriss Cheat More

by Outbacklady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHRISS CHEATHAM
Feb 15, 2018 -

Tom Wood Subaru responded

Such kind thoughts. Thank you. Enjoy your new Outback and, remember, if you need a second vehicle, our selection of pre-owned is incredible. Stop by soon!

February 11, 2018

Excellent Experience Nick and Tom Wood Subaru helped me get in to the Crosstrek I’ve wanted for years. This was the first time I had purchased a brand new car and he thoro More

by samtridle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICK WADE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2018 -

Tom Wood Subaru responded

We see you’re pleased with your new vehicle, and pleased with us. Great! One of those win-win-win (and so on) situations. Tell others. We’d love to help them, too.

February 09, 2018

Tom Wood is redefining Rock Star Service This is the 9th car I have bought from Tom Wood group personally since 1991, and by far the best experience yet. Nick Wade was professional and infor More

by Bikeman
Recommend Dealer
Yes
Employees Worked With
NICK WADE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2018 -

Tom Wood Subaru responded

Even after 50 years in the business, we still enjoy it when someone says nice things about us. We hope you’re enjoying your new vehicle, and that we’ll see you again soon.

February 05, 2018

Leased a new subaru from Mike he did a great job. I have bought and leased dour cars from Mike over the yrs. He does a great job. I would highly recommend him as a sales professional. He even helpe More

by Lance Culp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2018 -

Tom Wood Subaru responded

We’re grateful for your kind words. We hope you will tell others about us, and send them our way. Thanks again.

January 18, 2018

4 visits Ive been back to service 4 times. I still have an unsafe vehicle. Im repeatedly told the problem is solved. Ive spent over 1500 $. The car is still in More

by Lemonade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerry Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
Jan 19, 2018 -

Tom Wood Subaru responded

Thank you for taking the time to leave this important feedback. I am sorry to hear that you had an unsatisfactory experience and would love to have your feedback on how we can better serve our customers. I would like to discuss the situation with you in more detail and can be reached at 317-705-7009 or Scott_Reckley@tomwood.com. Thank you, Scott Reckley, General Manager of Tom Wood Subaru

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