Toyota of Cedar Park - Service Center

Service at this location has been great over the past couple of years. Attentive staff and really nice customer waiting area. Would return in the future. couple of years. Attentive staff and really nice customer waiting area. Would return in the future. More

Very poor service! I checked in ahead of my schedule Very poor service! I checked in ahead of my schedule time of 10 AM, for an oil change and a tire rotation. I received a video from my technician show Very poor service! I checked in ahead of my schedule time of 10 AM, for an oil change and a tire rotation. I received a video from my technician showing that almost everything was OK, however he suggested a brake fluid change in a power steering change in a cabin filter replacement, and said my service advisor would come and talk to me about it after waiting an additional 30 minutes I checked in at the service desk and was told my service advisor went to lunch. I okayed the work to be done and went back to the lobby. After another 15 minutes I looked and saw my vehicle parked out front and again checked in at the service desk. I was told the work had not been done but they would pull it back in and complete the work. No thanks I said I’m finished. Took 2 1/2 hours for an oil Change in tire rotation. Terrible service, and no communication. More

Yajaira Nino was super helpful and courteous. The waiting area is very pleasant. They were super busy that day and worked to get me in and out as quickly as possible. area is very pleasant. They were super busy that day and worked to get me in and out as quickly as possible. More

Kimo Au Yo is probably the most knowledgeable service writer you have....not saying the others aren’t good, but we’ve been going through him at Toyota since 2010 and he has never steered us wrong. Wherev writer you have....not saying the others aren’t good, but we’ve been going through him at Toyota since 2010 and he has never steered us wrong. Wherever he goes, we go. More

They do everything perfectly Greeted right away with enthusiasm. Asked my name and if I had an appointment. Listened carefully to my car issues. Asked if I wanted something to Greeted right away with enthusiasm. Asked my name and if I had an appointment. Listened carefully to my car issues. Asked if I wanted something to drink.showed me where the coffee and snacks were located. Comfortable chairs with tv. After a while he updated me to the progress of my car. I felt like a VIP at this place. Best place to be from my experience. Jimmy Wilson and Mario took care of me. More

I love taking my vehicle to Toyota of Cedar Park for service. Very efficient and professional. Technician even makes a video of the inspection explaining results for major areas (tires, brakes, filter service. Very efficient and professional. Technician even makes a video of the inspection explaining results for major areas (tires, brakes, filters etc). Customer area is well equipped with coffee, fruit and cookies. What else could you want? Simply perfect! More

Great customer service and very professional. The service representative was very professional, also the service manager was very professional. Great service. The facilities are well taken care of if. representative was very professional, also the service manager was very professional. Great service. The facilities are well taken care of if. More

Daniel is my service advisor at this location and he is an awesome service advisor. He always make sure I am well taken care of an awesome service advisor. He always make sure I am well taken care of More

Cuteous friendly. Got my oil change rotation and checked things out in 1 hour which was very good. Some times it takes hour and half. things out in 1 hour which was very good. Some times it takes hour and half. More

Once again Toyota of Cedar Park does an excellent case for defining want outstanding customer service means. The people are friendly, organized and efficient . The facility is clean, well outfitted and m for defining want outstanding customer service means. The people are friendly, organized and efficient . The facility is clean, well outfitted and maintained. information flow and status is timely and appropriate. There is no need to go anywhere else. More