Toyota of Cedar Park - Service Center
Cedar Park, TX
1,283 Reviews of Toyota of Cedar Park - Service Center
My maintenance required light came on so I assumed it was time for an oil change so I dropped off my car. I get a call later from a female representative saying I didn't need and oil change but brake fluid time for an oil change so I dropped off my car. I get a call later from a female representative saying I didn't need and oil change but brake fluid needed t be changed. On the way fo puck up my car I was telling my husband how much I liked this dealership because I thought they were honest. I get there I asked about what caused the low brake fluid. She said nothing was wrong but it was a dealership recommended service. $175 later! Not very happy. Rather it be an oil change! Fair warning. If they say something needs to be done ask more questions! More
Very Efficient Steve has assisted me the last two times I took my vehicle for service. Steve did a great job in describing what would be done and how long it would Steve has assisted me the last two times I took my vehicle for service. Steve did a great job in describing what would be done and how long it would take. Steve called when the vehicle was ready for pick-up. Upon picking up the vehicle, Steve assisted in getting me through the process quickly and efficiently. More
Quick Service I had a dead/dying battery on a frigid day. The service guys checked out the charging system and concluded it was, in fact, the battery. Replaced and I had a dead/dying battery on a frigid day. The service guys checked out the charging system and concluded it was, in fact, the battery. Replaced and checked out in about an hour. Note: the customer waiting area is clean, quiet and nicely furnished. More
Very organized, prompt and professional. You kept me posted with video of what tech was doing and seeing. Very timely which got me on my way fast. I was always Leary about using dealerships in the pas posted with video of what tech was doing and seeing. Very timely which got me on my way fast. I was always Leary about using dealerships in the past because of bad experience. You’ve relieved my distrust. Cedar park Toyota is a world class organization. Thanks for the way you do business. More
I appreciate Kimo’s professionalism and the technician’s video and review. Amazing job. Provided a detailed view of my truck’s condition. Loyal customer. video and review. Amazing job. Provided a detailed view of my truck’s condition. Loyal customer. More
Mario is who I want to see when my truck is in for service. He provides genuinely honest feedback to my questions and has always treated me and my partner with respect & kindness. service. He provides genuinely honest feedback to my questions and has always treated me and my partner with respect & kindness. More
Great service without exception, especially working with Kimo. He is always friendly, efficient, and thoroughly goes over all that was done on all of my service visits. Ace Alsup Kimo. He is always friendly, efficient, and thoroughly goes over all that was done on all of my service visits. Ace Alsup More
The service department is always above and beyond my expectations. Joey and Scotty are “The Best” and Krystal gets “Honorable Mention” for her friendly and helpful attitude. Also, looking into purchas expectations. Joey and Scotty are “The Best” and Krystal gets “Honorable Mention” for her friendly and helpful attitude. Also, looking into purchasing a used vehicle and James is “Great”. More
Best customer service hands down!! My advisor Jason is very nice, always has time to explain what service is due and what to expect. Everyone is very nice and helpful. I also love the s My advisor Jason is very nice, always has time to explain what service is due and what to expect. Everyone is very nice and helpful. I also love the service video from the technician. BEST SERVICE EVER !! Please keep doing your best and you’ll will have satisfied customers that will always recommend you 👍🏼👍🏼 More