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Toyota of Cedar Park - Service Center

Cedar Park, TX

4.8
1,282 Reviews

1,282 Reviews of Toyota of Cedar Park - Service Center

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July 02, 2019

Oil change and Car Play software installation Staff at Cedar Park Toyota are always polite and professional. I am really pleased with Car Play software they installed. We were there for 2-3 hour More

by Janet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Hertzler, Al Tooker
Jul 12, 2019 -

Toyota of Cedar Park responded

Nice, can't beat that! We appreciate your kind words and I will be sure to relay to the team! Enjoy your new Apple Car Play feature :)

June 28, 2019

Service I am so impressed by service advisor Daniel Crisostomo! He was very professional and explained everything so that I could understand. I am also impr More

by Hunsucker, Jenalou
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Crisostomo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2019 -

Toyota of Cedar Park responded

Right on, Janelle! This is what we like to hear! Daniel is awesome - we must agree! We look forward to seeing you for your next service visit! Happy miles!

June 27, 2019

Came in for check engine light flashing I thought the video showing the problems found with the car was awesome! I have never experienced that previiusly. It was very today, high tech! I d More

by Jrogers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Crisostomo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2019 -

Toyota of Cedar Park responded

Thanks for the great feedback! We are very excited to hear you enjoyed your visit to our service department. I do understand your concern with the prices and we do try our best to help customers out as much as we can. We hope to see you back for your future automotive needs. All the best!

June 12, 2019

Great service! Great people/customer service. They take care of the car and the customer! They’ve thought of all the amenities. Love the cookies! Delicious coffee! More

by LovecMy Camry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Crisostomo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Den Mak
Jun 12, 2019 -

Toyota of Cedar Park responded

Thanks for the kind words! We are very excited to hear you enjoyed your visit to our service department. We hope to see you back for your future automotive needs. All the best!

June 12, 2019

Great service, after you make an appointment. I didn’t know it was ‘necessary‘ to have an appointment to get my truck looked at and fixed. I paid $4k to get a platinum warranty on my used truck an More

by SFrisbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Coleman
Jun 12, 2019 -

Toyota of Cedar Park responded

Our sincerest apologies for your experience with our service department. This is definitely not the way we want our customers to be treated. However, I am pleased to hear Jason took great care of you on day 2. I will relay this information to our Service Director so we do not make this mistake again. We hope to see you back for your next service visit. And yes, you can ask specifically for Jason! Take care.

June 08, 2019

Pre-Collision System Replacement Tina Ego, Trac Manager, and Mario Sorola, Service Advisor, provided excellent customer service! Both were courteous, professional, and addressed my To More

by Carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Sorola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina Ego was also Outstanding! Tina knows how to make you feel welcomed and part of the Toyota Family., Godfrey Bendek
Jun 12, 2019 -

Toyota of Cedar Park responded

Right on! This is what we like to hear! Tina and Mario are awesome - we must agree! We look forward to seeing you for your next service visit! Happy miles!

June 07, 2019

Good Service Experience I took my truck in for its first maintenance service. The service advisor was helpful and informed. I asked if I could go see the truck while it was More

by Jaro
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wade Higginbotham
Jun 12, 2019 -

Toyota of Cedar Park responded

Sounds like we hit the mark! Thanks for the kudos! I will be sure to share your kind words with Wade and our service team! We hope to see you back for your future service needs. All the best!

June 06, 2019

They dont care about keeping customers After driving more than one hour during traffic to reach them, they refused to do oil change in my car because I did not have an appointment. I am not More

by Smmk
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Other Employees : Steve Farber, Scotty Villarreal, Jimmy Wilson
Jun 06, 2019 -

Toyota of Cedar Park responded

Sami, Our sincerest apologies for your experience with our service department. This is definitely not the way we want our customers to be treated. Please allow me the opportunity to correct this. I am available for a call anytime today. You can reach me at 512-379-7575 Ext 5220. Cecil Hebert Fixed Operations Director

May 30, 2019

Great service The only drawback was they were a little slow to check me in I’ll chalk that up to a new location. My service person Mac was great. More

by Nope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Den Mak
Jun 03, 2019 -

Toyota of Cedar Park responded

Thanks for the feedback! I will relay this message to our service director so he can assure the process is a little smoother for your next visit. Take care!

May 29, 2019

Good work This was my first time at this dealership but I know Kimo from before I can only say he is the best other staff are also helpful and the work was done More

by Noname0nscreen18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimo Ah Yo
Jun 03, 2019 -

Toyota of Cedar Park responded

Right on! This is what we like to hear! Kimo is awesome - we must agree! We look forward to seeing you for your next service visit! Happy miles!

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