Toyota of Cedar Park - Service Center
Cedar Park, TX
1,283 Reviews of Toyota of Cedar Park - Service Center
My family and I have been a long term customers here for all our cars and have always had exceptional sevice and customer care. However, my recent service experience with Catherine Hobbs was so good that all our cars and have always had exceptional sevice and customer care. However, my recent service experience with Catherine Hobbs was so good that is worth mentioning here. She was awesome and a role model for what it means to look after a customer. Pleasant/friendly attitude, attentive, efficient and quick etc. I knew she was busy this Sat morning yet I felt that I was her number 1 priority. Perfection. Thank you! More
First time customer here. Excellent communication, thorough, kind and understanding. Lincoln LeMere (my advisor) was amazing and Kyle (shuttle driver) was wonderful. Excellent communication, thorough, kind and understanding. Lincoln LeMere (my advisor) was amazing and Kyle (shuttle driver) was wonderful. More
Pretty good but could be a little fast. ..overall can't complain A A A A ..overall can't complain A A A A More
Brought vehicle in for routine service maintenance (oil change, tire rotation, general maintenance inspection). Service rep noticed néw tires bought and installed elsewhere six months and 5000 miles ago. change, tire rotation, general maintenance inspection). Service rep noticed néw tires bought and installed elsewhere six months and 5000 miles ago. Tires balanced and then an alignment done at a Toyota dealership. Local dealership today adamant to sell me on need for balancing tires and getting an alignment. $188.90 rip-off for balance and alignment. Also charged $17.00 for tire rotation despite being told tire rotation covered in my extended maintenance agreement. Unable to observe service being done to vehicle, no knowledge that tire rotation, balancing, and alignment actually done. Being sold service not needed and not observing work done, massive loss of trust and confidence on dealership service. Love the vehicle, but can’t say the same for rip-off service. More
The service at this dealer is what sets it apart from all others. Scheduling, customer service, real time updates, and quality technicians are far beyond the competition. others. Scheduling, customer service, real time updates, and quality technicians are far beyond the competition. More
Great service as always Mario is the best 6-Stars only place I trust with my truck place I trust with my truck More
Cedar Park Toyota has a fantastic service department. I’m always in and out quickly. I’m always in and out quickly. More
Trisha was so informative, friendly and efficient. Her customer service is outstanding. Everything was great. Her customer service is outstanding. Everything was great. More
Lincoln is the BEST! He is always so patient and explains everything to me. Excellent customer service. I specifically request to have him as my advisor. Also, thank you He is always so patient and explains everything to me. Excellent customer service. I specifically request to have him as my advisor. Also, thank you to Casey when I called and had questions about my warranty he was very knowledgeable and patient with me. Brooke the receptionist is always helpful. Don’t know the lady that checked me out when I picked up truck, but she was very helpful as well. Thank you everyone! More