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Toyota of Cedar Park - Service Center

Cedar Park, TX

4.8
1,282 Reviews

1,282 Reviews of Toyota of Cedar Park - Service Center

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September 06, 2024

Neal and Diego gave me great, prompt and courteous service! The comfortable and inviting customer lounge and food/beverage selection made the wait easy and relaxing. More

by rgilmartin719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Toyota of Cedar Park responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Neal and Diego delivered such a great experience!

September 06, 2024

Diego is the man! He’s a great communicator and will make sure you are taken care of. More

by Logan Watson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2024 -

Toyota of Cedar Park responded

Thank you, Logan, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Diego and our team, and we look forward to working with you again.

September 05, 2024

Had the pleasure of dealing with Jacob and Katherine ( Catherine) while getting our Prius fixed. They were fantastic !!!! Can't say enough about their service. More

by johnjamesmoody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Freitag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Toyota of Cedar Park responded

John, Thank you for your very kind review. Jacob, Katherine, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Cedar Park.

September 04, 2024

Mario is the best great 5 star service as always which is so hard to find these days.Also kudos to Andrew in the shop for serving everything I needed in my Tundra. 10 STARS Toyota Cedar Park Rocks. More

by kimo12211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Sorola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Toyota of Cedar Park responded

Kimo, Thank you for your very kind review. Mario, Andrew, and Andrew strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Cedar Park.

September 01, 2024

With an appointment I made for a key fob programming (expected to take for no more than half an hour) and a 5,000 mile maintenance service(expected to take for an hour), I had to wait for 3.5 hours. Ex More

by ABC
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John
Sep 03, 2024 -

Toyota of Cedar Park responded

Our sincerest apologies for your experience at Toyota of Cedar Park. This is not the way we want our customers to be treated. Please allow the Service Manager, Jim Smajdek, the opportunity to learn more about your experience and correct in any way possible. He is available for a call anytime today. You can reach him at 512-379-7574. Thank you in advance.

August 31, 2024

Came in for a routine service check up and Katherine Dobbs was very accommodating to me and my fiancée’s busy schedule. She got my car in and out within the hour even though I was dropping it off severa More

by marcus_o
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

Toyota of Cedar Park responded

Thank you, Marcus! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Katherine met your expectations. Thank you again for choosing Toyota of Cedar Park. We look forward to having you as one of our valued customers for many more years to come!

August 30, 2024

Staff was amazing! They were very transparent with what was going on with my car, helped me make an appointment, and offered to reserve a loaner for me! More

by Caleb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Armendariz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Toyota of Cedar Park responded

Thank you, Caleb! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Cedar Park.

August 28, 2024

I actually enjoy having my car serviced at Cedar Park, TX Toyota and I like paying them for the best customer service ever! More

by Kathleenmcelwaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lincoln LeMere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Toyota of Cedar Park responded

Thank you, Kathleen! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Cedar Park.

August 24, 2024

Toyota of Cedar Park consistently provides outstanding service, supported by a team that is reliable, respectful, and highly knowledgeable. More

by I. Flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Toyota of Cedar Park responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Cedar Park.

August 23, 2024

I appreciate their efficiency and courtesy. They did a good job explaining the work I needed. More

by Areinarz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Freitag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Toyota of Cedar Park responded

Thank you for choosing Toyota of Cedar Park. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!