Toyota of Cedar Park - Service Center

Lincoln LeMere was accommodating and helpful. He even took videos of my issue to include with my case. That, to me, is going above and beyond the call of service. He is my go-to guy at this deale He even took videos of my issue to include with my case. That, to me, is going above and beyond the call of service. He is my go-to guy at this dealership. Also thank you to Pete Rodriguez who gave me a ride back home safely. More

Christian was great! He let me know what services were going to be done and the approximate time it should be finished. He was very professional and a great service advis He let me know what services were going to be done and the approximate time it should be finished. He was very professional and a great service advisor! Thank you for all you do for your customers. More

This is the best dealership I’ve been to. The atmosphere here is outstanding. Everyone is always willing to help. The atmosphere here is outstanding. Everyone is always willing to help. More

Always a pleasure using Toyota of Cedar Park. Staff is excellent and Kevin, my service associate, was great. Had my truck in and out, for routine service, in just about an hour Staff is excellent and Kevin, my service associate, was great. Had my truck in and out, for routine service, in just about an hour More

I wanted to commend and express with much gratitude, the experience I had working with Jackson and Casey. As someone who is also in a sales role, I know all to well that prioritizing the customer is far mor experience I had working with Jackson and Casey. As someone who is also in a sales role, I know all to well that prioritizing the customer is far more important than the sale itself. Jackson, only a year into his role, went above and beyond making my recent purchase the best experience I’ve had purchasing a vehicle. Jackson provided very prompt communication, was transparent with what he could achieve and listened to what I needed. He stayed after hours on the last day of the month to ensure I was taken care of, all while sharing in the excitement I had purchasing a brand new 2023 4Runner. Purchasing a new vehicle wouldn’t have even crossed my mind had it not been for Casey. Not only am I extremely grateful for his service to this country but for the opportunity to have met such an amazing individual. It’s not everyday that you meet someone who is so genuine in putting others before themselves. Outside of how incredibly helpful Casey was through the entire process, it was a privilege to have met him. I would recommend and vouch for this gentleman any time, as words cannot express the caliber of person Casey is! I will be a lifetime customer to Toyota of Cedar Park because of the experience Jackson and Casey were able to provide! More

Great service and quick turnaround. I will keep using this dealership for my future Toyota needs! I will keep using this dealership for my future Toyota needs! More

Very friendly staff, The person helping me was very patient ,knowledgeable and personable in guiding me through the process, I would definitely not hesitate in coming back for future work to be done! patient ,knowledgeable and personable in guiding me through the process, I would definitely not hesitate in coming back for future work to be done! More

Took great care of me! Shuttled me home and back to dealership so I wouldn’t have to spend all day there. Thank you! Shuttled me home and back to dealership so I wouldn’t have to spend all day there. Thank you! More

Lincoln did an excellent job. He checked for any outstanding service issues and explained everything thoroughly. The car was done in under an hour and he also asked if we wanted t He checked for any outstanding service issues and explained everything thoroughly. The car was done in under an hour and he also asked if we wanted to schedule our next appointment. More

Recently, I had a major problem with my 2019 Toyota RAV 4 when the fuel door would not open. I called my regular dealership, Toyota of Cedar Park, and explained to the Service dept. that I was low on fuel a when the fuel door would not open. I called my regular dealership, Toyota of Cedar Park, and explained to the Service dept. that I was low on fuel and heading out of town only to be unable to open the door to my fuel tank. I was advised to immediately come in to the dealership (it was already 4:30 pm in the afternoon) and they would fix the problem. Upon arriving at the dealership, I was greeted by Mr. Jim Smajdek, Service Drive Manager, who had been briefed about my problem. He immediately diagnosed the problem as being due to a broken tension clip inside the door assembly. He escorted me to the parts department where I purchased a new and improved version of this part and had him put it on for me. Wasn’t there more than 10 minutes. I wish to thank Jim and the fine folks at Toyota of Cedar Park for giving me world class customer care when I needed it the most. I hope Jim and all concerned are recognized by their superiors for the excellent job they did for me. More