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Toyota of Cedar Park - Service Center

Cedar Park, TX

4.8
1,284 Reviews
Call Service Center (512) 379-5692

1,284 Reviews of Toyota of Cedar Park - Service Center

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May 09, 2023

Every contact one has with any employee at Toyota CP is courteous, thoughtful and attentive More

by shalom4ep
Recommend Dealer
Yes
Employees Worked With
Pierce Garza, Dwayne Walker
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May 09, 2023 -

Toyota of Cedar Park responded

Thank you for the review and the compliments! Glad we could be of service to you.

May 08, 2023

Brought in for routine service. Was able to book appointment online. Got my truck in and out quickly and service technicians were great. More

by Larry B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2023 -

Toyota of Cedar Park responded

We are so glad to hear this, Larry! We strive to give our customers efficient and top-of-the-line service. We hope to see you again soon!

May 08, 2023

Excellent service, I was able to get my car in same day and it was fixed a day early. Friendly crew and they kept me informed. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nina Garza
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May 09, 2023 -

Toyota of Cedar Park responded

Sounds like we hit the mark, Paul! Thanks for the kudos! I will be sure to share your kind words with our service team! We hope to see you back for your future service needs. All the best!

May 07, 2023

Jacob Freitag was my service adviser and he was great! He explained everything very throughly to me, answered all my questions, and overall provided great customer service. More

by Gracie_8411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Freitag
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2023 -

Toyota of Cedar Park responded

Right on! This is what we like to hear! Jacob is awesome - we must agree! We look forward to seeing you for your next service visit! Happy miles!

May 07, 2023

I love Toyota of Cedar Park. Everyone is friendly. Tim is an excellent service advisor!!! More

by RVP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Stoddard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2023 -

Toyota of Cedar Park responded

Glad to hear that your experience at our Service Center was a good one. Thanks for taking the time to review, come back and see us soon!

May 06, 2023

Casey was an impressive service advisor! An impressive organization! Everything was explained very well. I’m impressed! More

by mraney1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Winfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Aguirre
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May 06, 2023 -

Toyota of Cedar Park responded

Thank you for the great review! We are thrilled to hear that Casey was able to provide you with a truly exceptional experience. We hope to see you back for your future automotive needs!

May 06, 2023

The service personnel was attentive to the issues described and it was taken care of as appropriate. More

by smarav4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Freitag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2023 -

Toyota of Cedar Park responded

Thanks for the kind words! We are very excited to hear you enjoyed your visit to our service department. We hope to see you back for your future automotive needs. All the best!

May 05, 2023

Marvin was very friendly and efficient. Took less than an hour to get my car serviced. More

by lmarpiano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Hines
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May 06, 2023 -

Toyota of Cedar Park responded

Right on! This is what we like to hear! Marvin is awesome - we must agree! We look forward to seeing you for your next service visit! Happy miles!

May 03, 2023

Service, personnel were great! Every one and helpful But this dealerRater Site makes it very difficult to submit a review. I won't use it again. More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubrey Seeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pierce Garza
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May 04, 2023 -

Toyota of Cedar Park responded

Lori, thank you for the amazing 5-star rating! We really appreciate your business, and we hope to have you back again in the future!

May 02, 2023

As soon as they received me, they already had a bill for things they wanted to repair without even opening the hood, and then they sent me a very large bill for preventive things, I paid a lot of money and More

by Jorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Momin
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May 04, 2023 -

Toyota of Cedar Park responded

Thank you for making us aware of your recent experience, Jorge. We’d like to assure you our team will fix it and make things right. Please contact the Service Manager, Jimmy Wilson at 512-379-7574. He is available for a call anytime today. Thank you in advance.

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