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Toyota of Cedar Park - Service Center

Cedar Park, TX

4.8
1,285 Reviews

1,285 Reviews of Toyota of Cedar Park - Service Center

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February 16, 2023

Raised the oil change service price and don’t offer the complimentary car wash anymore. My car is 9 years old I’m not coming back More

by Martin Leal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trisha Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2023 -

Toyota of Cedar Park responded

Martin, our sincerest apologies for your experience with our service department. We appreciate your feedback and our Fixed Operations Director, John Torres would love the opportunity to learn more about your experience, as well as give you a car wash voucher. You can reach him at 512-379-7574. Thank you in advance!

February 15, 2023

Jacob, my service advisor, was punctual, courtesy, knowledgeable, & efficient! He communicated well and kept me apprised. More

by ddahljr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Freitag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

Toyota of Cedar Park responded

Glad to hear that your experience at our Service Center was second-to-none! Thanks for allowing us the chance to earn your business - we'll be sure to relay all your kudos to Jacob. Come back and see us soon!

February 15, 2023

Service was done in 1 hour as promised, Hannah was very professional and knowledgeable. thank you Hannah for great service. More

by Annie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Huemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

Toyota of Cedar Park responded

Thanks for the kind words, Annie! We are very excited to hear you enjoyed your visit to our service department. We hope to see you back for your future automotive needs. All the best!

February 13, 2023

It was the best experience I’ve had getting car repairs done. And it wasn’t even really a repair. My software is updated on my car and filters cleaned very streamlined and efficient process and extremely c More

by Debra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Stoddard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Toyota of Cedar Park responded

Sounds like we hit the mark, Debra! Thanks for the kudos! I will be sure to share your kind words with our service team! We hope to see you back for your future service needs. All the best!

February 09, 2023

The process was smooth…checking in and out, even though I was a little bit early some one was able to accommodate me. More

by Olive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Momin
Feb 10, 2023 -

Toyota of Cedar Park responded

Thanks for taking the time to leave us a review, Olive! If there's anything at all that we can do to improve upon our service for your next visit, please feel free to reach out to us. We are always looking for new ways to give our amazing customers the 5-Star treatment they deserve!

February 04, 2023

Very professional & also friendly. They answer the phone as most places you have to leave a message. I like that they have a service history of your vehicle. Also, Jacob asked me if More

by Sedillo, Dolores 777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Freitag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2023 -

Toyota of Cedar Park responded

Right on! This is what we like to hear! Jacob is awesome - we must agree! We look forward to seeing you for your next service visit! Happy miles!

January 30, 2023

This is an excellent dealership, very ethical, friendly, and they do good work. My service advisor Katherine Dobbs is knowledgeable, kind, and puts people at ease. More

by janedoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Toyota of Cedar Park responded

Glad to hear that your experience at our Service Center was second-to-none! Thanks for allowing us the chance to earn your business - we'll be sure to relay all your kudos to Katherine. Come back and see us soon!

January 28, 2023

Outstanding service! Saved me 50% on quotes work. Patrick and Team saved me a bunch in addition to getting a few laughs! More

by Nate T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Lenzi
Jan 28, 2023 -

Toyota of Cedar Park responded

Glad to be of service, Nate. Thanks for the 5-Star review!

January 25, 2023

Bill came to $4,300. 00. The Toyota dealership in Galveston would always wash my car, without me having to ask. Never spent anywhere close to what I spent today. It wou More

by Vince448
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Aguirre, Sam Momin
Jan 26, 2023 -

Toyota of Cedar Park responded

Thanks for taking the time to leave us a review! We are very happy to hear that your experience at our dealership was overall very positive. We hope to see you again soon so that we can improve upon our service to you as best we can. Thank you again for trusting us with your business, take care!

January 21, 2023

Had a service appointment today for my 2018 Toyota. Very friendly & helpful service advisor who took care of everything. Spacious,clean waiting area with a coffee bar. I like that the technician workin More

by Deborah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2023 -

Deborah responded

Thank you Christian C. for the friendly & helpful service today. Thank you also to the technician, Christopher O., for the reminders on upcoming service needs and for the excellent inspection of my car today! I keep coming back to Cedar Park Toyota because I get great service every time I'm there.

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