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Toyota of Cedar Park - Service Center

Cedar Park, TX

4.8
1,285 Reviews

1,285 Reviews of Toyota of Cedar Park - Service Center

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January 20, 2023

I am pleased with the dealership. Not happy with the requirement to write fifteen words. More

by kenmccraw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Crisostomo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Toyota of Cedar Park responded

Thanks for the perfect rating! We hope to see you back for your future automotive needs. Take care!

January 20, 2023

I have had the pleasure of working with Mario on three occasions. He is excellent! More

by Ckrum53786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Sorola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2023 -

Toyota of Cedar Park responded

Right on! This is what we like to hear! Mario is awesome - we must agree! We look forward to seeing you for your next service visit! Happy miles!

January 20, 2023

Toyota of Cedar Park was able to take my Prius Prime in for service the day after I called. It just needed an adjustment and was complete by 1:00pm. Joe Calamore was a very dedicated service advisor. More

by Prius Prime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Meinke, Joe Calamore
Jan 21, 2023 -

Toyota of Cedar Park responded

Glad to hear that your experience at our Service Center was a good one. Thanks for taking the time to review, come back and see us soon!

January 19, 2023

The best service center I have ever been to. My service advisor, Casey Winfield, was courteous and had all the answers to my questions. Top notch employee.. give this man a raise! I will be back More

by Vestaley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Winfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Toyota of Cedar Park responded

Right on! This is what we like to hear! Casey is awesome - we must agree! We look forward to seeing you for your next service visit! Happy miles!

January 18, 2023

Great customer service. I had my multi point inspection and tire rotation done in under an hour!! More

by Stahlaaron86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Winfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Toyota of Cedar Park responded

We are so glad to hear this! We strive to give our customers efficient and top-of-the-line service. We hope to see you again soon!

January 18, 2023

I was disappointed with my recent service experience. I did not get the video that usually comes with the service, even when asking for it, nor did I get the usual car wash either. In addition, the email More

by Carol Baisdon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis Donovan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Toyota of Cedar Park responded

Thank you for making us aware of your recent experience, Carol. We’d like to assure you our team will fix it and make things right. Please contact our Service Director, PJ Shelley at 512-379-7575. He is available for a call anytime today. Thank you in advance.

January 16, 2023

I have always had a great experience! Service is wonderful and everyone is so helpful. Love my Toyota:) More

by Jenlackey24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubrey Seeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kinch Myer
Jan 18, 2023 -

Toyota of Cedar Park responded

Thank you so much for the 5-star review and the kind words! We really appreciate your business!

January 16, 2023

Excellent and professional service advisor. They provide an initial evaluation at the point of contact and give you a big picture of how the service should provide. They offer video of the revi More

by los_mirtos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lincoln LeMere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Toyota of Cedar Park responded

Thank you for the 5-star review! We will be sure to pass along the kind words to Lincoln. Transparency is important to us so we are happy to hear that you enjoyed the video of your car being serviced! We hope to see you again soon!

January 14, 2023

Our first experience here was wonderful and we decided to come back for repairs on our Rav4. Our second time back was not as lucky. The attendant we were assigned to was very unhelpful. More

by haygood.marla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Baker
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Toyota of Cedar Park responded

Thank you for the feedback we will pass it on to our management team so we can better serve you! Thank you again for trusting us with your business, take care!

January 14, 2023

Marvin in the service department clearly explained everything going on with my vehicle, as well as talked me through which things needed to be done immediately and which ones could wait. He was very f More

by JW13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Hines
Jan 18, 2023 -

Toyota of Cedar Park responded

Glad to hear that your experience at our Service Center was second-to-none! Thanks for allowing us the chance to earn your business - we'll be sure to relay all your kudos to Marvin. Come back and see us soon!

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