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Toyota of Cedar Park - Service Center

Cedar Park, TX

4.8
1,287 Reviews

1,287 Reviews of Toyota of Cedar Park - Service Center

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December 10, 2021

I was happy with the work but the time it took - over 2 hours - for an oil change seems excessive. This is after an appointment is made so I didn't just "drop in". More

by Dorothy.Moldovan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Toyota of Cedar Park responded

Thank you for the feedback, Dorothy! We will pass this along to management that way we can better assist you. Hope to see you next time!

December 08, 2021

I was in and out of the scheduled maintenance appointment within an hour. This highly exceeded my expectations More

by tcano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katherine Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Toyota of Cedar Park responded

Glad to hear that your experience at our Service Center was a good one. Thanks for taking the time to review, come back and see us soon!

December 06, 2021

Nice service and I like the video of multi point inspection. The assistant was great!!! More

by Antonio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosendo Puente
Dec 08, 2021 -

Toyota of Cedar Park responded

We are glad you enjoyed the multi point inspection video, Antonio! We hope to see you next time!

December 05, 2021

Express service was very good. The technicians and their reception was outstanding. Was in and out within no time . Very much satisfied with the service. Will use services in future as well. More

by gprashanth225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katherine Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trisha Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Toyota of Cedar Park responded

This is what we like to hear. We hope to see you back at the dealership soon!

December 04, 2021

I took the car in for an oil change. Their service recommendations to go with the oil change in an attempt to up sell services were nothing short of dishonesty. The spark plugs need to be replaced (th More

by fazazula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Stoddard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean-Luc Tobar
Dec 04, 2021 -

Toyota of Cedar Park responded

Thank you for making us aware of the issues. We’d like to assure you our team will fix it and make things right. Please contact the Service Manager, Jimmy Wilson at 512-379-7574. He is available for a call anytime today. Thank you in advance.

December 03, 2021

Friendly and helpful staff. I got a new phone and needed help linking it with my 4Runner, it was handled quickly before my oil change. In and out. More

by kutindustin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosendo Puente
Dec 03, 2021 -

Toyota of Cedar Park responded

Thanks for the kind words! We are very excited to hear you enjoyed your visit to our service department. We hope to see you back for your future automotive needs. All the best!

December 02, 2021

My service team led by Katherine D was phenomenal. Wonderful communication and truly delivered a personal and caring experience. More

by lblanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katherine Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Toyota of Cedar Park responded

Happy to hear you enjoyed your visit to the Service Department! We'll be sure to pass the kudos along to Katherine. See you next time!

December 02, 2021

Efficient timely and personable service Makes scheduling waiting and pickup easy. Car wash a nice addition. More

by Gallowayrb
Recommend Dealer
Yes
Employees Worked With
Tim Stoddard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Toyota of Cedar Park responded

This is what we like to hear! Thanks for the friendly feedback. We hope to see you back at the dealership soon! Take care.

December 01, 2021

Great professional service on appointment time & customer service. I was able to find out what I needed done in a short while. More

by Dansamson99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katherine Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Toyota of Cedar Park responded

This is what we like to hear, Dan! Thanks for the friendly feedback. We hope to see you back at the dealership soon! Take care!

November 30, 2021

Highly recommend Toyota of Cedar Park’s Service Dept. They’re extremely professional, attentive, and fair with their rates I have never had any issues with them since the day they opened up. More

by tjolivarez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Sorola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Toyota of Cedar Park responded

Sounds like we hit the mark, TJ! Thanks for the kudos! We will be sure to share your kind words with our service team!

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