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Toyota of Cedar Park - Service Center

Cedar Park, TX

4.8
1,285 Reviews

1,285 Reviews of Toyota of Cedar Park - Service Center

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June 24, 2021

Only went in for recall. Came out with over way more done. Sure truck is old and repair in need, but after spending that kind of money why not clean it? Not real sure about this recall repair More

by eccook48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2021 -

Toyota of Cedar Park responded

Thanks for the review! Please let our Customer Relations Manager, Talia Torres the opportunity to learn more about your experience as we strive to deliver every customer a truly exceptional experience. She can be reached at 512-379-7575.

June 22, 2021

The service staff were great. The video that was sent to me was informative. Please make sure your staff doesn’t have gas on their person when getting in the car. More

by Angie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade spears
Jun 24, 2021 -

Toyota of Cedar Park responded

Thanks for taking the time to leave us a review, Angie! If there's anything at all that we can do to improve upon our service for your next visit, please feel free to reach out to us. We are always looking for new ways to give our amazing customers the 5-Star treatment they deserve!

June 17, 2021

They met all of my expectations and had a comfortable waiting area. Service was performed in the amount of time that they quoted.Great job. More

by Zmike78628
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Hines
Jun 18, 2021 -

Toyota of Cedar Park responded

This is awesome! Thank you for the lovely review, we are happy to hear your experience in service was a good one! See you next time!

June 16, 2021

The service department at Cedar Park Toyota is excellent. I have taken my Rav 4 to Cedar Park Toyota for everything and never been disappointed. More

by Svntx2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Sorola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Toyota of Cedar Park responded

Thank you for the lovely review. We are happy to be of service! See you next time!

June 16, 2021

The service was excellent. Compares favorably with my BMW dealer. They promised to have the car ready in an hour plus and it was ready within an hour More

by Long67horn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Ables, Marvin Hines
Jun 16, 2021 -

Toyota of Cedar Park responded

Thank you so much for the 5-star rating! We are so happy to hear your experience in our service department was a good one. Hope to see you next time!

June 15, 2021

Nice clean and superb waiting area. Friendly and helpful attendents who keep you informed. Easy to make an appointment online and opened on Saturdays. Good location. More

by lilrabbitlover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Toyota of Cedar Park responded

Thank you so much for the lovely review. We are happy to hear your experience in our Service Center was a good one! See you next time!

June 08, 2021

Nice place to buy a Toyota. Experienced personnel, comfortable facility with plenty of open spaces for sitting down and conducting business. With plenty of sales and service representatives everywhere More

by rbracho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michel Rey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Toyota of Cedar Park responded

Thanks for the kind words! We are very excited to hear you enjoyed your visit to our dealership! We look forward to seeing you at your next visit!

June 07, 2021

excellent attention, I got an accurate diagnosis of the car, everyone was very kind and professional, it is actually a site where you find all the services for your car More

by gealj100
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yajaira Nino
Jun 07, 2021 -

Toyota of Cedar Park responded

Thank you so much for the 5-star rating! We are glad to hear your experience in the Service Center was a good one! See you next time!

June 05, 2021

Waited over 5 days just to have my car looked at, charged me to rent a car, tried to up sell me. When I got my car back, it’s running but it still makes the warning noise as if something is still wrong with More

by Kgoulet88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mario Sorola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2021 -

Toyota of Cedar Park responded

Thanks for the review! Please let our Service Director, PJ Shelley the opportunity to learn more about your experience as we strive to deliver every customer a truly exceptional experience. He can be reached at 512-379-7575.

June 05, 2021

Online scheduling is easy. I love the technician video review, it shows me how thorough they are and let’s me see exactly what I’m paying for. More

by michelem1031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Sorola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2021 -

Toyota of Cedar Park responded

Thank you for the 5-star review! Transparency is important to us so we are happy to hear that you enjoyed the video of your car being serviced! We look forward to seeing you at your next visit!

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