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Toyota of Cedar Park - Service Center

Cedar Park, TX

4.8
1,285 Reviews

1,285 Reviews of Toyota of Cedar Park - Service Center

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June 04, 2021

It was obvious she was being kind to get rated. I did not appreciate being told I needed to rate her. I can only imagine what she is like when management is not watching. More

by DV1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amy Leffler
Jan 16, 2021 -

Toyota of Cedar Park responded

Thanks for the review on your recent visit Please let our Customer Relations Manager, Krystal Noland learn more about your experience as we strive to deliver every customer a truly exceptional experience. She can be reached at 512-379-7575

June 04, 2021

I like the sitting area where I can get a coffee and peruse the gift shop while I wait for my car to be serviced. The service people are honest with me about what needs to be fixed, what can wait, and More

by Chris
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mario Sorola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Leffler
Jun 05, 2021 -

Toyota of Cedar Park responded

We are so happy to hear this, Chris! We strive to give our customers efficient and top-of-the-line service every visit! We look forward to seeing you at your next visit!

June 03, 2021

Amy did not call to tell me the car was ready. I checked the notes, which says called about recommended service items. She did not call and fraudulently updated the notes to say she did. More

by WorkingTooHardToDealWithLies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amy Leffler
Jun 03, 2021 -

Toyota of Cedar Park responded

Thank you for making us aware of your recent experience. We’d like to assure you our team will fix it and make things right. Please contact the Customer Relations Manager, Talia Torres at 512-379-7575. She is available for a call anytime today. Thank you in advance.

June 02, 2021

Prompt courteous care. Full explanation of required service and the suggested service . My first use of a video from the technician. Interesting means to explain car conditions More

by Foshingcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Ramirez , Eric Cartier
Jun 03, 2021 -

Toyota of Cedar Park responded

This is what we like to hear! We are happy to be of service. Thank you so much for the 5-star rating! See you next time.

June 01, 2021

Excellent service. Thanks to Tim, Marvin Hines and Burke Anderson . The team in the store. Fantastic! Less than an hour wait time! Great customer service and profesionalism. More

by Mr González
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Hines
Jun 01, 2021 -

Toyota of Cedar Park responded

We're happy to hear that your experience with our Service Center was a great one, Mr. Gonzalez! Thank you for coming to see us and thank you for the 5-star rating!

May 31, 2021

Professional, efficient, and friendly. I really like this dealer because they're always on time and always inform me before they need to fix something. More

by silveruniverse
Recommend Dealer
Yes
Employees Worked With
Sean Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2021 -

Toyota of Cedar Park responded

Thank you for the review and the compliments to the team! We are happy to be of service!

May 29, 2021

The personnel at this dealership are very knowledgeable, professionally and friendly. The site is clean and safe. I loved the video that the technician sent. It provided me with all the information I needed More

by Yvfherrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Sorola
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2021 -

Toyota of Cedar Park responded

Thank you for the 5-star review! Transparency is important to us so we are happy to hear that you enjoyed the video of your car being serviced! We look forward to seeing you at your next visit!

May 29, 2021

HAD MY RUNNER SERVICED RECENTLY TIM STODDARD GREETED ME WITH SUCH A HAPPY SMILE HE WAS EVERYTHING I EXPECTED FOR FULL SERVICE HE EVEN WALKED ME TO MY VEHICLE BEST CUSTOMER SERVICE SO FAR I ACTUALLY DIDN'T More

by Lynn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
TIM STODDARD
May 31, 2021 -

Toyota of Cedar Park responded

Thanks for the kudos! We will be sure to share your kind words with Tim and our service team!

May 28, 2021

Always top of their game. Professional, great system, client-minded. Grateful for them! Always glad to go there. People are tops! I'll be back. More

by michelle Moya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember names. All super accommodating!
May 31, 2021 -

Toyota of Cedar Park responded

Michelle, thank you so much for the 5-star review and the kind words! We really appreciate your business and look forward to seeing you at your next visit!

May 27, 2021

I was as there for an oil change. They were very professional and friendly. They also did multipoint check...by video so l could see the progress. Amy suggested l set up my next appointment. More

by Elaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Leffler
May 27, 2021 -

Toyota of Cedar Park responded

Glad to hear your visit was a good one, Elaine! Thanks again for coming to see us.

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