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Toyota of Cleveland

McDonald, TN

5.0
4,879 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 4,879 reviews

April 26, 2025

kenny jones was great. he was attentive & clear with explanations, & not pushy. good better best More

by 19jimmer46Z
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Toyota of Cleveland responded

Hi Jimmer! Thank you for leaving us this five-star review and kind words about Kenny Jones from our sales team at Toyota of Cleveland! We'll see you next time!

April 26, 2025

Austin Calfee was a big help in assisting us today! Super nice and helpful 10/10 recommend using him and Toyota of Cleveland More

by Mcpritchard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Calfee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Toyota of Cleveland responded

We're delighted to hear that Austin provided you with excellent service at Toyota of Cleveland! Thanks for the recommendation and your kind words.

April 25, 2025

Dealt with this group for years,the whole family,Great people service and sales department More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Trout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane
Apr 28, 2025 -

Toyota of Cleveland responded

Bill, thank you for your loyalty and feedback! We look forward to serving you again in the future. Safe travels! - The Toyota of Cleveland Team

April 24, 2025

Purchased my first new car from here. The overall service was good. Kenny kept me up to date for over a month on the delivery timeline of the vehicle. More

by Whale
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Toyota of Cleveland responded

We're delighted to hear that Kenny provided excellent service and kept you informed throughout the process at Toyota of Cleveland. Enjoy your new car, and thank you for choosing us!

April 24, 2025

I recently purchased a 2025 RAV4 from Toyota of Cleveland. This was one of the most pleasurable experiences I have ever had purchasing a car. The staff was extremely professional and very knowledge More

by Sfthom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monte' Burney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Toyota of Cleveland responded

Thank you for sharing your wonderful experience with us at Toyota of Cleveland! We're delighted to hear that Kenny, Monte, and Justice made your RAV4 purchase enjoyable. Your recommendation means a lot to us, and we're here if you need anything in the future!

April 24, 2025

Had a great experience with Toyota of Cleveland. Big thanks to Josh Howard who was very patient with me and went above and beyond to make sure I got the deal I was looking for on a car I love. Also More

by goff.jspencer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Toyota of Cleveland responded

Hi Goff, we're delighted to hear that Josh and Julien made your experience at Toyota of Cleveland a positive one! It's great to know they went above and beyond for you. Enjoy your new car, and thanks for choosing us!

April 24, 2025

Nice, polite, and friendly. Very detailed about the cars. Also helpful with trade values of UI our car More

by 4234641329
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Standridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Calfee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Toyota of Cleveland responded

Thank you for the great feedback! We're delighted to hear that our team at Toyota of Cleveland provided a detailed and friendly experience. We appreciate your support and hope to assist you again in the future!

April 23, 2025

Buying my first car was such a smooth and enjoyable experience thanks to the amazing team. Julian Popa was super friendly and really helpful in guiding me through finding the right car. Caleb answered More

by isabellasando377
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Popa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Toyota of Cleveland responded

Hi Isabella, we're delighted to hear that Julian, Caleb, and Tyler made your first car-buying experience smooth and enjoyable at Toyota of Cleveland. It's fantastic knowing our team provided such a welcoming atmosphere for you! Enjoy the ride in your new car!

April 22, 2025

🍋 When life throws you lemons, but the dealership gives you a gallon of the Lord’s lemonade (affectionately known in our house as Chick-fil-A) 🍋 We could not say enough wonderful things about Nathan + More

by bran_rach
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Abdullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Toyota of Cleveland responded

Hi Bran! Thank you for sharing your delightful experience with Nathan, Taylor, and Joey at Toyota of Cleveland! We're so glad they could turn a stressful week into something positive. Your recommendation means the world to us. Enjoy every mile in your ride!

April 21, 2025

Everyone at the dealership was very professional and courteous. Kenny Jones was great during the test drive. Tyler Ratledge and Julien Allinder were great with the closing of the deal. More

by cnwebb5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Toyota of Cleveland responded

We're delighted to hear that Kenny, Tyler, and Julien provided you with a professional and courteous experience at Toyota of Cleveland. Thank you for sharing your positive feedback! Safe travels!

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