Toyota of Santa Fe

I love my new car, thanks Andy! I needed a used car, not a brand new one. Andy helped me figure out what kind of car would fit my needs, and kept an eye out for one when it came into I needed a used car, not a brand new one. Andy helped me figure out what kind of car would fit my needs, and kept an eye out for one when it came into the dealership. He's had a lot of experience and knew what to look for. I appreciated that Andy has a nice relaxed, polite, humorous, low pressure way of doing business. He clearly explained the process, it's my first time buying a car from a dealership, and he helped make it happen. My "new" little car is EXACTLY what I was hoping for. The shop guys checked it over, cleaned, polished it and sent me off with a full tank of gas. C.J. the finance manager was easy and helpful to work with, all in all it was a nice experience, When I'm ready to buy a new car I'll return here and work with Andy, definitely. More

Quick and easy Walked into Toyota of Santa Fe a very highly-ranked dealership and got exactly what I expected. Quick professional easy service. Will continue to use Walked into Toyota of Santa Fe a very highly-ranked dealership and got exactly what I expected. Quick professional easy service. Will continue to use Brent and Toyota of Santa Fe for my business vehicle purchases in the future. Melvin in finance was also amazing 36 minutes start to finish. Thanks Brent More

Amazing People I was having a horrible day searching for my dream car. I had a deal set and done with Larry H Miller on the Alameda St in ABQ and those idiots ruined I was having a horrible day searching for my dream car. I had a deal set and done with Larry H Miller on the Alameda St in ABQ and those idiots ruined everything. I went around all of Santa Fe looking and I was ready to give up. I ended up in Toyota of Santa Fe. I told Jeff my story and he was very helpful. he took me on a test drive gave me all the specs about the car showed me in writing what they had done to the car. I told him my price he went over to his boss and I couldn't believe it. they accepted my offer and helped me and gave me so many ideas on how to leave with it that same day since I didn't have insurance for that vehicle. he was willing to go to TAOS to get the car inspected to be able to get full coverage insurance. He was the best of the best salesman I dealt with all day and trust me I went ALL over Santa Fe. Highly recommended!!!! Both him and Shelly are the best!!! More

Best car purchasing experience EVER !!! Last Saturday, I purchased a 2012 Honda FIT at Toyota of Santa Fe - and I am so pleased !!! The Sales and Finance Staff at Toyota of Santa Fe made t Last Saturday, I purchased a 2012 Honda FIT at Toyota of Santa Fe - and I am so pleased !!! The Sales and Finance Staff at Toyota of Santa Fe made the whole process of buying a car "user friendly". I guess that is why their ads say "YOU HAVE A BUDDY IN THE BUSINESS". They live up to that statement. First, the Sales Associate who coordinated my sale, MICHAEL LOPEZ, was nothing short of STELLAR!!! He was informative, truthful, helpful, and pleasant. He made a diligent effort to address every concern I had during the negotiating process and beyond - going the extra mile to meet my car-buying needs - showing genuine concern and interest. His General Manager, Francesco Crisafulli, was also impressive. He made a point to introduce himself and had a "CAN DO" attitude, assuring me that he and his staff would do everything possible to satisfy all the musts on my car buying list. He even arranged to contact the prior owner to obtain the rear head rests and extra key that were missing on the Honda FIT. He did this after I had already closed the deal. That is what I call service beyond the sale. Last but not least, I want to commend the Finance Manager, Melvin Houston. He guided me through the complicated process of financing with ease, clarity, and professionalism. He patiently processed my paperwork in the late evening hours, well after the dealership had closed its doors for the day. He made sure I received the best financing rate and warranty package possible - an expert in the field. So, without hesitation, I can say at Toyota of Santa Fe I had the best car purchasing experience EVER!!! More

Great customer service When I went in I was only going in to entertain the idea of possibly buying a Toyota Corolla. But with Kelly's friendly demeanor was great prices the When I went in I was only going in to entertain the idea of possibly buying a Toyota Corolla. But with Kelly's friendly demeanor was great prices the next thing I knew I was driving off the lot with a new car. More

Excellent Jeff and Kirk were extremley helpful and knowledgeable. They took there time finding me the right car and made the car buying experience very easy. Jeff and Kirk were extremley helpful and knowledgeable. They took there time finding me the right car and made the car buying experience very easy. I would highly recommend both Jeff and Kirk as well as Toyota of Santa Fe More

Extremely helpful Kelly was extremely helpful and considerate as this was my first time purchasing a vehicle. I implied that I was interested in certain cars online and Kelly was extremely helpful and considerate as this was my first time purchasing a vehicle. I implied that I was interested in certain cars online and within minutes received a phone call from her offering to help. When I went in she was extremely helpful and considerate, keeping in mind that safety features and price were a top priority. She offered safe cars with great mileage and assured that I was happy with my final choice. She also offered to help learn every feature my car had to offer and assisted in setting up my bluetooth. All-in-all, I had a great experience purchasing my first vehicle and it would not have been possible without Kelly's help. More

No Haggle Contacted Brent Buell by email detailing exactly the truck I wanted. Brent immediately gave me his best price which was very reasonable and actually a Contacted Brent Buell by email detailing exactly the truck I wanted. Brent immediately gave me his best price which was very reasonable and actually a bit better than average considering these trucks are in high demand. Since I was specific in what I wanted, Brent had to order the truck from Toyota. It took a while to come in but that is Toyota's fault and not Brent's or the Santa Fe dealership's. In the end, the truck came in a month early so that was nice. When it arrived the truck had a few options on it that I did not order and was missing a few that I did. Brent made it right immediately and at no extra cost! Dealing with Brent was excellent. No pressure, no xx, and he got things done. Highly recommend asking fro Brent if you go to Toyota of Santa Fe! More

Semi hopes turned to gold. On Saturday the 13th dun dun dun. My wife and I went to Toyota of Santa Fe with semi high hopes of getting a new SUV, to fit our family needs. We met On Saturday the 13th dun dun dun. My wife and I went to Toyota of Santa Fe with semi high hopes of getting a new SUV, to fit our family needs. We met Michael Lopez who right away treated us like we were family. We told him what we needed and our interests of two models. The RAV4 and 4runner, Michael encouraged us to test drive both to get the feel of the difference. He never pressured us into going for one specific model, he worked hard on getting us the deal we wanted. Michael gave us the best for our trade in, which was hard letting our Tacoma go. In the end we loved and got us a RAV4 thanks to Michael who worked with us and making our trip worthwhile. Also we will be returning to Toyota of Santa Fe for future purchases and Michael is the man to go to. -Adrian Romero More

Reffered to us by former employee Brent found a near perfect match for our criteria. He was patient and easy to talk with while we worked through the process. Would recommend him to Brent found a near perfect match for our criteria. He was patient and easy to talk with while we worked through the process. Would recommend him to anyone looking for a Toyota. More