Toyota of Santa Fe
Santa Fe, NM
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Highly recommend Brent Buell! I recently purchased a vehicle from Toyota Santa Fe. As we all know, buying a car can be very stressful. I needed a great vehicle at a great price I recently purchased a vehicle from Toyota Santa Fe. As we all know, buying a car can be very stressful. I needed a great vehicle at a great price and someone I could trust through this process. My son and a co-worker recommended Brent Buell. Brent took the time to answer the many questions I had and even after the sale, he continues to offer extraordinary customer service. I will use Brent for future purchases and will recommend him to my family, friends and co-workers. More
Call Brent Now! I've now worked with Brent twice and can't see myself working with anyone else in the future. The first time I met Brent he helped with the purchase I've now worked with Brent twice and can't see myself working with anyone else in the future. The first time I met Brent he helped with the purchase of a work-related vehicle. I left Toyota so impressed I recommended him to my mom who purchased a vehicle from him a week later. I would later find out I was actually the second person to tell my mom about Brent (a co-worker being the first). Professional. Knowledgeable. Calm demeanor. You don't get the pressure situation that most people fear when working with salesman. He's exactly what you're looking for. More
Contacted for assistance with account. Briana was very helpful and went above and beyond to assist with an account question I had. Took extra time to make sure my questions were answered an Briana was very helpful and went above and beyond to assist with an account question I had. Took extra time to make sure my questions were answered and my problem was solved! Great customer service! More
Brent is the Best! I. Called ahead to let the dealership know when I would be arriving and Brent met me just a few steps in the front door. I had bought a truck twice b I. Called ahead to let the dealership know when I would be arriving and Brent met me just a few steps in the front door. I had bought a truck twice before with Brent and he remembered everything I liked. He took me directly to the vehicle he thought I would like and discussed the new generation Tacoma.features with me during the test drive. We set down and filled out my offer and he insured I got the price and the trade-in value I wanted with absolutely no hassle at all. The dealership had a large tent sale going on at another location and several of the staff were off site and the finance folks were overwhelmed but Brent got me right in with Shelly Cornely the Finance Director to complete the loan/paperwork and my new shiny truck was already waiting outside! What a team! More
Daniel never responded with information he promised. Daniel completely below me off after he sold the truck i inquired about. Didn't let managers know I wanted to deal with managers! Because of this I mi Daniel completely below me off after he sold the truck i inquired about. Didn't let managers know I wanted to deal with managers! Because of this I missed out on some good deals over the weekends tent sale. Worst internet service I have experience to date!!!! More
Best sales person Michael Lopez is the best! He went above and beyond to help me get what I wanted exactly and at the same time he did everything in order to offer me a Michael Lopez is the best! He went above and beyond to help me get what I wanted exactly and at the same time he did everything in order to offer me a great price. I visited other dealerships before coming to Toyota and Michael Lopez, and every time I felt like I was being pushed and pressured to buy a car I did not really want. Michael was so helpful, friendly, and professional. Right away he understood what I wanted. I really appreciated not wasting my time trying to sell me something I would not be happy with in the long run. He gave me time to think, he showed me different options and there was no pressure (my experience with other dealers was “Sign right now because if you wait an hour the car will be gone”). You can tell he has a lot of knowledge and experience in cars and insurance so it was really nice to do business with someone who knows what he is talking about. If you need a car, I strongly recommend going to Michael Lopez. Not only he is professional but also very friendly and relaxed. He really cares about making his customers happy (not just about making a sale). He doesn’t rush you into making a deal, he spent the whole half day with me and patiently answered all my questions and doubts. I will recommend Michael to family and friends. Thank you, Michael! More
Jamie Dunn is my guy at Toyota I loved working with Jamie Dunn! He is very knowledgable and has excellent customer service skills. There was no pressure and he took his time showing I loved working with Jamie Dunn! He is very knowledgable and has excellent customer service skills. There was no pressure and he took his time showing me different car options. Best car buying experience yet. Jamie is exceptional and I highly recommend him for anyone interested in buying a new or used car. He also followed up and provided the same high level of service after I bought a new 4 runner. More
JOE and team thank you The best person to go to when there is something wrong with your car. My first vehicle from a dealership FJ cruiser love it and thanks to this gentlem The best person to go to when there is something wrong with your car. My first vehicle from a dealership FJ cruiser love it and thanks to this gentlemen its working to its max potential. Thank you JOE for your excellent customer service, also thank you to All the advisors here at Toyota of Santa Fe. More
Simply, Brent Buell is the BEST!!!! Brent Buell was referred to us by the shop where our cars are serviced. Knowing how the Toyota dealers are in Albuquerque we wasted no time in taking Brent Buell was referred to us by the shop where our cars are serviced. Knowing how the Toyota dealers are in Albuquerque we wasted no time in taking the trip to Santa Fe and Toyota of Santa Fe. First, it must be noted that my wife and I both are obsessive/compulsive and analytic. This was obvious to Brent who exhibited exceptional patience and answered all of our questions to our total satisfaction. We decided on a RAV 4, but with front wheel drive, which we knew may have been difficult to get. A short time later Brent calls us and has the EXACT vehicle we desire. Arrangements were made and the entire process was handled efficiently and expertly by Brent and Melvin Houston. Having been in the automobile business many many years ago, I can say our experience with Brent was far better than anything I saw while in the business or on a personal basis in the years following. Brent Buell is a true professional and if you are reading this thinking about purchasing a Toyota, go see Brent, your buying experience will be exceptional. More
Internet Sales/Dylan Leonard EXCELLENT This review is only for the Internet Sales Department; in particular Dylan Leonard. I recently purchased a Tundra at Toyota of Santa Fe from Dylan - This review is only for the Internet Sales Department; in particular Dylan Leonard. I recently purchased a Tundra at Toyota of Santa Fe from Dylan - best experience I have had in purchasing a vehicle. Dylan was very responsive to all of my questions/requests, worked around my schedule, fought to get me a good price, and even delivered the vehicle to my home where I signed all of the paperwork. I never had to step foot in the dealership. I will be sending all of my friends and family to Dylan when they are ready to purchase a new Toyota. More