Toyota of Santa Fe

Car Buying Made Painless! Brent made the process of buying a car for my wife totally painless, which made both me and my wife very happy campers. Brent is friendly and knowled Brent made the process of buying a car for my wife totally painless, which made both me and my wife very happy campers. Brent is friendly and knowledgeable about the cars he is selling. He also knows the limits of his knowledge and doesn't try to shine you on. I told Brent what I was looking for and he helped me find a great car for my wife. It was by far the easiest car buying experience of my life. I also dealt with Sandra to work out financing. She's an absolute sweetheart and I left the dealership with a smile on my face. I'll definitely be a repeat customer! More

Easy Painless Process Great working with Brent Buell and Francesco Crisafulli. I found a car on their site and contacted them and in just two days I had it sitting at my fr Great working with Brent Buell and Francesco Crisafulli. I found a car on their site and contacted them and in just two days I had it sitting at my front door even though I live a state away. They made everything very simple, I would definitely buy from them again! More

Great Dealership Bought another vehichle from Brent Buell on Friday (12/19). Great Saleperson - High recommend you see Brent if you are looking to buy a Toyota. Frie Bought another vehichle from Brent Buell on Friday (12/19). Great Saleperson - High recommend you see Brent if you are looking to buy a Toyota. Friendly and Knowledge and will take the time to help you thru process and get you the best deal. More

Excellent! We bought a used vehicle from Tini Gallegos at Beaver. He was helpful, down to earth, honest & the whole process was much faster than we've experienc We bought a used vehicle from Tini Gallegos at Beaver. He was helpful, down to earth, honest & the whole process was much faster than we've experienced in the past. i would recommend Beaver & Trini to anyone. we are very happy with the vehicle as well. More

Dylan Great salesperson! Friendly, knowledgeable, helpful and gave me the space to make up my own mind. I would recommend Dylan to anyone looking to lease o Great salesperson! Friendly, knowledgeable, helpful and gave me the space to make up my own mind. I would recommend Dylan to anyone looking to lease or buy. More

Done with Duramax and on to the Real Deal Best experience with Brent Buell and Mike Lopez at Beaver Toyota in Santa fe. Lease deal on a new Tundra. Easy, relaxed, knowledgeable, quick. Call e Best experience with Brent Buell and Mike Lopez at Beaver Toyota in Santa fe. Lease deal on a new Tundra. Easy, relaxed, knowledgeable, quick. Call either of these guys to buy or lease, you can't lose. And Melvin was the icing on the cake. More

Friendly, no pressure, good price I have not purchased a new vehicle in over 10 years so I was a little tentative about the process and dealing with sales people. Luckily I read Deale I have not purchased a new vehicle in over 10 years so I was a little tentative about the process and dealing with sales people. Luckily I read DealerRater and discovered Trent Buell. He is friendly, knowledgeable and most important a “no pressure” kind of guy. When I picked up my Highlander he spent over an hour orienting me and even synced my cell to the Highlanders Bluetooth. We are seriously thinking of replacing our 2003 Camry with a new Toyota and Brent will be my go to guy. Brent, thanks for making my purchase so easy and painless. I have owned only Toyotas since 1987. Brent and Beaver Toyota will keep me coming back. Harry More

Poor customer service So, my experience first started when I did an inquiry online. It was suggested that I go the the dealership, so I did. My first contact was Melvin. I So, my experience first started when I did an inquiry online. It was suggested that I go the the dealership, so I did. My first contact was Melvin. I was very specific about my situation, how much I had to put down, my credit score and history, and what I was looking for, a $300 car payment. He assured me that they could do something and had me sit with Kimo Jaramillo. We did a credit application and I was told that he wanted to get me “pre-approved” and it was best to wait till Monday to run everything. I agreed and Kimo told me he would call me Monday by noontime with the results. Monday and Tuesday came and went without a word. At that point I was pretty disgusted with Beaver Toyota. Since I did an online inquiry I was also contacted by Trini Gallegos. Unfortunately, he caught the brunt of my disgust. He tried to help, but at that point I needed to fix a late car payment showing up on my credit. Once I did that I contacted Trini again to see about financing. Again I was very specific about what I needed, a $300 car payment. We did another credit application and he told me I was approved, but for a payment of upwards of $400 on a $14K car. When I told him it had to be $300, he told me to I would need a cheaper car, to look on website, and let him know. I looked, sent him an email with 3 cars, and called him. He said he would get back to me the next morning between 8:am-8:30am. That time came and went, so I called him at lunchtime. I was then told that no matter what bank they tried, I would need $2K down and payments would be $300 on a $7K car, a $8K car, and $10K car. What a joke. Really? The same outcome on every car? Later in the day I called to speak to a sales manager, to let them know of the poor service and I got Joe. I told him everything and he asked if he could take a look at it. I thought it admirable he was willing, but my issue was not the financing terms it was the lack of contact and disregard. So, he said he would contact me later that evening. Well, it’s been 24 hours since that call and there’s been no response from anyone at Beaver Toyota. I guess there response in no response when it comes to customer service. I would go to Lithia or a dealership in Albuquerque before going there again. More

Trini is the best! Trini is truely the best, he was able to get me in the car of my dreams! He worked with me and was able to make this deal possible, I'm truely thankfu Trini is truely the best, he was able to get me in the car of my dreams! He worked with me and was able to make this deal possible, I'm truely thankful! Trini is very professional and friendly. I've purchased from beaver before and I must say this was my BEST experience EVER, I will never do business with anyone else but Trini. I would arecommend my friends & family go in and get the car of their dreams and have a great experience with Trini Gallegos. 2015 Red Scion FRS More

Smoothest car deal I have ever had I'm typically not one for Internet reviews. However I feel it is necessary to let people know about my experience at Beaver Toyota. I must preface thi I'm typically not one for Internet reviews. However I feel it is necessary to let people know about my experience at Beaver Toyota. I must preface this by saying I work in an industry that works with new car dealers so I truly had the opportunity to purchase a car wherever I wanted. Upon the minute I entered the dealership I was asked if I wanted a drink and asked if I was hungry as they were having a new car unveiling that particular day. I was searching for an FJ Cruiser and my salesman Brent let me know what was available. He explained the pros and the CONS. Which I felt was extremely professional and courteous to me as a consumer. We took a test drive and I wanted to proceed. I advised I had a trade in and that would be the determining factor on whether or not I completed the deal. It's important to note on my initial visit we were unable to finalize a deal. This is where the Beaver Toyota team earned my respect and my business for life. That evening I was called by Brent and they advised me they could get my trade to the level it needed to be. They went the extra mile to market my vehicle to other dealers to ensure I got what I needed. There was no unnecessary haggling. I received a fair deal and my vehicle was praised rather than ridiculed as some dealers do in an attempt to devalue it. To finish this off, upon delivery my paperwork was ready and I was in and out in under 30 minutes, unheard of by car dealer standards. To say I am pleased is an understatement. Go see Brent and the Beaver Toyota team. There are no games, no xx, no sales tactics, it's simply a fantastic car dealership that hasn't lost touch with good old fashioned values. To Brent, Francesco, Buddy and Maria. Thank you, sincerely. More