Toyota of Santa Fe

Frank is customer service all the way. He hits the important points in customer service such as speedy delivery of product; Personal insurance of a defect free product; personalized to the customer. T important points in customer service such as speedy delivery of product; Personal insurance of a defect free product; personalized to the customer. This is what anyone expects from any company. Dennis More

They were great. Gary was super friendly and made sure everything was in order, calling me even after he had sold the car. I was very impressed. The only issue was that some pieces (ash tray, radio) were everything was in order, calling me even after he had sold the car. I was very impressed. The only issue was that some pieces (ash tray, radio) were missing, and the people who had them were extremely hard to get a hold of. Gary was great though, and I now have everything that I could want. Thank you! More

My husband and I have owned the same two Toyotas, a Highlander and a RAV 4, that we drive back and forth from New Mexico to Virginia by various routes depending on the time of year for ten years (the H Highlander and a RAV 4, that we drive back and forth from New Mexico to Virginia by various routes depending on the time of year for ten years (the Highlander) and eight years (the RAV 4). We have also driven our many East Coast and foreign visitors around the Southwest in one or the other of our Toyotas almost every year during this time. Because of the excellent care, service, and integrity that we have received from Ray Achondo and his group, we hold all major servicing for our return to New Mexico. Ray's care and honesty in dealing with us over the years has been exceptional! THANK YOU! More

I enjoyed working with Ms. Espinosa who was friendly, compentent, well informed about the vehicle that it made my experience buying a used vehicle less stressful. Thanks to her patience and understandin compentent, well informed about the vehicle that it made my experience buying a used vehicle less stressful. Thanks to her patience and understanding of my needs, I bought a beautiful used vehicle that I enjoy driving every day. Thank you Maria, you are the very best. Sharon Velarde More

Frank Guerra is my favorite service advisor at Beaver Toyota, he is efficient, knowledgeable, quick, makes sure the customer is well informed and gets the needed service. I would absolutely recommend Fra Toyota, he is efficient, knowledgeable, quick, makes sure the customer is well informed and gets the needed service. I would absolutely recommend Frank to any of my friends. More

Beaver Toyota investigated and fixed at no charge an intermittent vehicle skid control safety issue on my 2002 Sequoia. Troubleshooting revealed a possible cause from improper fastening of DVD electroni intermittent vehicle skid control safety issue on my 2002 Sequoia. Troubleshooting revealed a possible cause from improper fastening of DVD electronics near a skid control sensor, which was previously done by a non-Toyota shop. Another Toyota dealer had originally sold me this 2002 Sequoia new, with the after-factory-installed DVD system as part of the Toyota deal, because that dealership did not have a Sequoia on their lot with a factory DVD. The same issue has been under a Toyota recall since about 2010 for 2003 model year Sequoias. Unexpected skid control and uneven braking problems on Sequoias for model years near to 2003 have been reported by owners on various websites. More

Steve Smith was very knowledgeable with all Toyota cars and his competitors car. His respectful, calm, patience, sincere, and caring manner was greatly appreciated. We were exhausted from car shopping al and his competitors car. His respectful, calm, patience, sincere, and caring manner was greatly appreciated. We were exhausted from car shopping all day at Santa Fe and had a car already picked out a car from another manufature about month ago. We all like the car, but did not realized we were not exactly thrilled with it. Steve showed us a couple toyotas, brought up some important key points about what Toyota had to offer over other manufactures and I could sense we were not done shopping. Steve courtesly offer us some water and time to think over things. My husband no stranger to auto shopping, this being his 6th new vehicle purchase. He knew how to deal, but thanks to Steve the process of purchasing a new beautiful toyota was pleasant, fair, and great learning experience for my daughter. Steve spoke to my 19 year daughter in respectful manner as she negotiated and asked many questions. He acknowledge my 15 year old with humor and included her in the purchasing process. My husband and I are greatful for the professional and family like customer service that Steve offered. We all are so THRILLED with our new Toyota car. :) More

The above three persons were more than helpful to us in our leasing a new 2012 Highlander. We would recommend to anyone who is interested in a new vehicle. our leasing a new 2012 Highlander. We would recommend to anyone who is interested in a new vehicle. More

Trini was very helpful,courteous,and very respectful while handling our transaction, he made sure we understood everything about the vehicle we were buying when we were buying our new toyota camry. I wo while handling our transaction, he made sure we understood everything about the vehicle we were buying when we were buying our new toyota camry. I would certainly recommend Trini as one of your best staff members at Beaver Toyota. Thomas M More

Good morning, Brent, Today is my first free service Good morning, Brent, Today is my first free service for my 2012 Highlander. What a nice gesture for Beaver Toyota to include two years of maintena Good morning, Brent, Today is my first free service for my 2012 Highlander. What a nice gesture for Beaver Toyota to include two years of maintenance in my car purchase, I appreciate your working with me to give me what I wanted - to buy the car at the Consumer Reports recommended price and to come close to the amount I wanted to get for my trade. I am also grateful that you helped me with a color choice and encouraged me to get the navigation package, What a dream to have a back up camera! The best part of our transaction was your willingness to take whatever time it took to answer everyone of my dozens of questions about the new technology. One day after I had had the car for a month, when I stopped by Beaver Toyota Parts Department, I ran into you and you offered to give me more tutelage about my bluetooth phone connection and the navigation package. Bottom line, I love my Highlander and am so grateful for all the time you spent to show me how to operate my new car. I wish you continued success! Elaine More