Toyota of Santa Fe
Santa Fe, NM
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Had been looking for a new pickup for a while. Narrowed the search down between a Tundra and an F-150. Price was a big concern, but reliability was also a major factor. Had seen a new 2012 Tundra that fi the search down between a Tundra and an F-150. Price was a big concern, but reliability was also a major factor. Had seen a new 2012 Tundra that fit the bill on the Beaver Toyota web site and the advertised price was interesting, but too high. I'm not usually one to do this, but n a whim I clicked the 'Get your WOW price' just to see what they would come back with. I got an e-mail price quote and a phone call from Brent in what seemed like just a matter of minutes. Turns out Brent was off sick that day but still gave me a call. I told Brent he would have to make my drive north through Albuquerque, past another Toyota dealer, worth my while and he said he would. On Saturday my wife and I headed north, and stopped at the ABQ Toyota dealer to check out a slightly used 2011 Tundra. They tried hard to sell us the 2011, but just couldn't come up with the price we wanted. So we proceeded up to Beaver Toyota and met Brent. He had the Tundra we were interested in sitting right outside his office, ready for an inspection and test drive. After a test drive we went in to talk price. They came up with a price, we countered and they accepted. Next thing we know we were in doing the final paperwork with Jack in Finance. Jack couldn't have been nicer, making sure we understood everything that was happening every step of the way. Now we have a brand new 2012 Tundra (Grade) in our driveway, for less than the ABQ dealer wanted for a 2011 SR5 model. I would definitely recommend Beaver Toyota and Brent to anyone. They had the model we wanted at the price we were willing to pay. No extras that we didn't want to pay for. More
Solved my problem with my vehicle and I am very satisfied with the service. The people in the service department are always very friendly and helpful. with the service. The people in the service department are always very friendly and helpful. More
What started out as a "possible" car buying option turned into a dream come true for our family. We were taken in as family and treated like royalty. When things got tough, Audry and Aspen du option turned into a dream come true for our family. We were taken in as family and treated like royalty. When things got tough, Audry and Aspen dug their feet in and held our hands through the process. Not only did we drive out with a beautiful vehicle, but with family of the heart. Thank you Audry, Aspen, and Sandra for ALL your hard work. We appreciate you all!!!! More
I wanted a 2009 Toyota that they had for sale. Another customer wanted it but backed out. They called me again and made the sale. The Tacoma is in excellent shape with Warranty left, so I feel protected customer wanted it but backed out. They called me again and made the sale. The Tacoma is in excellent shape with Warranty left, so I feel protected. They came with me to drive it home and were very helpful. I never felt pressure from anyone, not even the finance guy, Jack Jason. I have been looking for this truck for a long time. More
How nice to have experienced the professionalism, courtesy, promptness, and cleanliness of the premises. They were extremely helpful with diagnosing and attending to my repair to my Toyota RAV. Five courtesy, promptness, and cleanliness of the premises. They were extremely helpful with diagnosing and attending to my repair to my Toyota RAV. Five star rating. Thank you for making this so easy. Pauline N. Wilczynski More
I have been bringing my Prius to Beaver for service and maintenance for 5 years. I always received a survey via e-mail after my experience, except for the latest appointment (1/25). I made the appointmen maintenance for 5 years. I always received a survey via e-mail after my experience, except for the latest appointment (1/25). I made the appointment the previous night, telling them what I needed. When I brought the car in at 8:30, I again told them what I needed/wanted. One reason for bringing the car in was to get the windshield washers replaced. I was told the car would be done at 3 or 3:30. At 3:40 I received a call asking about replacing the washers. I said go ahead. Well, it turns out that there were none in stock. Am I to understand that at 9 AM a call could not have been placed to Albuquerque to get the part? Obviously the repair was never done. I was very disappointed in the quality of the service department. I believe they were aware of this, as they never asked me to complete a survey. Unfortunately there is not a quality Toyota dealer anywhere near me, so I've been taking it to Beaver. I am going to have to rethink this strategy in the future. The car wasn't finished until 5 PM-2 hrs past the expected time. Do you only send surveys when the customer is very happy? No wonder you get such good reviews. More
The 2011 Corolla I recently purchased at Beaver Toyota is the 5th Toyota I've purchased, but the 1st Toyoya I've purchased from the Beaver dealership. Previously, two Toyotas were purchased from Sauter in th the 5th Toyota I've purchased, but the 1st Toyoya I've purchased from the Beaver dealership. Previously, two Toyotas were purchased from Sauter in the pre-Beaver days and two others were purchased in Phoenix, AZ. I have to say that I have never experienced such professionalism, support, and team effort as I did working with the team at Beaver Toyota. In one way or another each person on the team - Matt, Aspen, Shelly, Jay and Abby - sometimes anticipated and always answered my questions. Matt works miracles; Aspen is a salesperson extraordinaire; Abby is supportive beyond words; Shelly and Jay are financial paperwork wizards. My thanks to each of you! I anticipate a long relationship with my Corolla and the Beaver dealership! More
I was very pleased with the kind of low pressure sales service that was provided by Randy and his supervisor. Jay Hickey was very helpful and informative in handling the completion of the purchase. service that was provided by Randy and his supervisor. Jay Hickey was very helpful and informative in handling the completion of the purchase. More
Mike was both professional and friendly. He took time to answer all my questions, including sitting patiently in the car while I lookes at every button. He spoke highly about the deaslership, saying he driv answer all my questions, including sitting patiently in the car while I lookes at every button. He spoke highly about the deaslership, saying he drives from Albuquerque because he likes working for a dealership with integrity. I hope he was telling the truth...time will tell as I have my car serviced for many years. He said he would meet or beat the price we had from another dealer and he did give us the best price. I felt comfortable enough that I will probably seek him out if Ihave questions after driving the car for a week or so. More
Beaver Toyota is a breath of fresh air in the midst of smoggy Car Dealerships. As a resident of California, I have 100's of New Toyota Dealers to choose from where I live. Beaver Toyota earned my bus smoggy Car Dealerships. As a resident of California, I have 100's of New Toyota Dealers to choose from where I live. Beaver Toyota earned my business by providing me with EXCELLENT customer service, the New Vehicle equipped exactly the way I wanted it, at a price that no other dealer could touch with a 10" stick! Do your self a favor, save time and big money buy calling Beaver Toyota. Ask for Trini Gallegos in Sales. He will treat you with respect. He has high integrity and keeps all of his promises. I can't wait to fly out and purchase my next Toyota or Scion from Trini at Beaver Toyota. More