Toyota of Santa Fe
Santa Fe, NM
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Very friendly & courteous. Worked with us till he got the deal we wanted.This is the 2nd vehicle we have bought from him. I will surely go to him again. the deal we wanted.This is the 2nd vehicle we have bought from him. I will surely go to him again. More
Negotiated for two weeks on the internet for a 2011 Tundra. Agreed on a vehicle and a price with a trade in value being the only missing piece. Set meeting with the dealership on a Saturday morning a Tundra. Agreed on a vehicle and a price with a trade in value being the only missing piece. Set meeting with the dealership on a Saturday morning and was told the vehicle would be waiting for us when we got there. We got there a bit early from out of town but never saw a Tundra on their lot. Maria showed up a bit late and began looking for the truck. In the mean time our trade in was being valued. The search for the Tundra continued so we went across the street to have breakfast. Upon returning, we were informed that the truck had sold that morning in one of their parking lot sales on the other side of town... next they said they would look for another similar Tundra and deliver it to us in Albuquerque if we could leave a deposit. So now rather than a new car I had a another promise... one that Beaver Toyota really put no effort in seeing through. Felt taken advantage of and lied to... the classic bait and switch? Rather than Wow service got Ow service... wasted my time and travel money for empty promises... A Standard for all New Mexico Toyota dealers... More
I usually dislike having to purchase a vehicle because of the long wait and the anxiety i go through. Trini made my purchase very fast and pain free. I highly recommend purchasing a vehicle from Beaver Toy the long wait and the anxiety i go through. Trini made my purchase very fast and pain free. I highly recommend purchasing a vehicle from Beaver Toyota with Trini as your sales person. I am extremely happy with my purchase and got the best deal on my vehicle. ;o) More
This was the most enjoyable and least stressful car purchasing experience I have ever had. From the begining, Trini was friendly, and engaging. He listened more than he spoke and when he had somethin purchasing experience I have ever had. From the begining, Trini was friendly, and engaging. He listened more than he spoke and when he had something to say it was always helpful and relevent. He never tried to pressure any part of the sale and always treated us with respect as people, not just someone here to buy a car. He is a valuable member to the staff at Beaver Toyota. More
I bought a new Toyota Tundra pickup in May of 2011 from Beaver Toyota in Santa Fe, NM. I worked with Maria Trevizo as a sales person and I would not have bought the vehicle without her being involved. She Beaver Toyota in Santa Fe, NM. I worked with Maria Trevizo as a sales person and I would not have bought the vehicle without her being involved. She was very polite, no pressure, answered every question I had for over a week and treated me like she appreciated my business. She followed up with me for several weeks to make sure that I liked the vehicle and that it was what I had expected. I have gotten several emails from the dealership and her reminding me about the Toyota Care program and help me set up my first appointment service, which was subsequently changed without any hassle. The finance personnel were also very helpful and really added quality to the buying experience. The entire experience was first class and I would go back to the dealership for any additional purchases and would recommend Maria as the salesperson and the dealership as a whole for anyone wanting to buy a Toyota. Such a pleasant change from the normal dealerships. My hat is off to them. Steve Vandiver More
I have had problems with my 4 Runner's 4 wheel drive system for over a year and BEAVER TOYOTA OF New Mexico refuses to admit a problem exists and refuses to even examine the vehicle!!!! BEWARE OF THESE system for over a year and BEAVER TOYOTA OF New Mexico refuses to admit a problem exists and refuses to even examine the vehicle!!!! BEWARE OF THESE THIEVES!!! Instead of trying to help with this problem, they had me removed from their property. BEAVER TOYOTA DOES NOT STAND BEHIND ITS' SALES!!!!!! THEY HAVE WAITED FOR THE WARRANTY TO RUN OUT WITHOUT TAKING ANY ACTION TO HELP US!!! My wife slid off a muddy road at 10 PM on her way home; I had to get MY Dodge to tow her out because her 4 wheel drive would not engage!!! I SUBMITTED A COMPLAINT TO TOYOTA CORPORATE, the csr said and so what do you want us to do? It sounds like a dealer issue. BAD FORM!!! BEWARE!!! TOYOTAS ARE APPARENTLY NOT DESIGNED FOR USE IN ANY KIND OF WEATHER OR TERRAIN EXCEPT 70 and sunny newly paved roads, ACCORDING TO BEAVER TOYOTA!!!! " More
Over all experience was excellent! I have never been treated well with respect and honesty by a sales person. Trini Gallegos was the only sales person who approached me while everyone else ignored me. M treated well with respect and honesty by a sales person. Trini Gallegos was the only sales person who approached me while everyone else ignored me. Mr. Gallegos was in a cheerful spirit and accompanied my needs in shopping for a vehicle. Not only was he a magnificent sales person he was honest from the get go! If you're looking for a good deal and not wanting to be taken advantage of, I highly recommend Mr. Trini Gallegos. More
Always match what I believe is the correct prices of my trade-ins, with too much "back and forth." With buying so many cars there, we know most of the staff and we considered them as our friends. Due t trade-ins, with too much "back and forth." With buying so many cars there, we know most of the staff and we considered them as our friends. Due to work and other commitments I just could not make it when the Dealership was open. We expressed we wanted to get a new Tacoma, so they offered and OPENED THE DEALERSHIP ON A SUNDAY - JUST FOR US...WOW!!! How more wonderful and helpful could they possible be. Really like and trust Toyota products and we Love the folks at BEAVER, they're our dealership and always will be. More
Beaver Toyota has some great people working for them. When I purchased my Lexus from them they were so great with my husband and kids. They work very well with us in the price and in finance.I recommend When I purchased my Lexus from them they were so great with my husband and kids. They work very well with us in the price and in finance.I recommend everyone to check out Beaver Toyota for your next purchase if you want great customer service.I know we will be back. Thank You Beaver Toyota employees you sure did WOW us.:) More
I highly recommend Beaver Toyota, mainly because of the "after" service we receive since buying our Venza. Carl Martinez in the Service Department always goes over and above normal customer service to get "after" service we receive since buying our Venza. Carl Martinez in the Service Department always goes over and above normal customer service to get our car in the shop and then to make sure that it is serviced to the "T". Carl has made our experience with Beaver a very positive one, while we love our Venza, the service he provides to us is what will make us return customers. More