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Toyota of Santa Fe

Santa Fe, NM

4.9
1,428 Reviews
The Toyota of Santa Fe Way, your New Mexico Toyota dealer, our mission is to create a healthy, positive work environment allowing us to attract the best people in our market, creating a team unified in working to gain and to satisfy all customers. Our culture is defined as a FAMILY with HEART who hold each other ACCOUNTABLE CONSISTENTLY! Everything we touch, we make better! We lead with a servants heart and make our process simple, easy and fun.We work on our team and we engage our team members in solving problems and finding solutions. We strive to be more than compliant as we work to be committed and desire to create a culture of belief! Click, Call or Stop by and see for yourself why THE TOYOTA OF SANTA FE WAY.....it the best way! See you soon! Buddy Espinosa GM Toyota of Santa Fe http://www.toyotaofsantafe.com/
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1601 St Michaels Dr

Santa Fe, NM

87505

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Showing 1,428 reviews

December 02, 2021

Frank was excellent.Also providing an actual video of Frank was excellent. Also providing an actual video of the found issue was very helpful in deciding what we wanted to have corrected during this visi More

by rhanson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2021

Service was great and efficient. Service staff interacted very well on the work that they were doing. More

by ev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2021

I continue to very impressed with all service I have received at Toyota of Santa Fe. Daniel G. was particularly knowledgeable and attentive. It was a very busy day at the service center, but Daniel to More

by AHC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2021

Please don't trouble me with a written response requirement, if you want a review of your services. More

by renejoseph
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2021

I want to take the time to say what a great experience I had at Toyota of Santa Fe. From my first phone call with Cynthia Heldreth to purchase day with Gabe Pinot, I received nothing but respect. Most deale More

by daviddominguez2011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Pino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Heldreth
Dec 01, 2021 -

Toyota of Santa Fe responded

Thank you for sharing your kind words with us. It means the world to us and to our entire team! Customer service is our priority and I am happy to hear that we met that mark! Kind people like you make our work a pleasure. And you can count on me to be sure to share your compliments to Cynthia and Gabriel.

November 30, 2021

Best experience buying a vehicle, ever! Juan A Isra was kind, competent, patient and tenacious More

by Grateful
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Acosta. Five stars +++
Dec 01, 2021 -

Toyota of Santa Fe responded

Thanks for leaving a review, and mentioning Juan. You’re right, Juan is one of the nicest persons that you can meet not to mention how knowledgeable he is . I’ll be sure to share your praises with him!

November 26, 2021

Cynthia was great. The process was seamless and I was out of there in less than 2 hours! More

by Crystal_rone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Heldreth
Nov 29, 2021 -

Toyota of Santa Fe responded

Good Morning Crystal, Thanks for leaving a review, and mentioning Cynthia. You’re right, Cynthia is a really sweet person and pretty knowledgeable representative as well. I’ll be sure to share your praises with her.

November 25, 2021

Service is always quick and reasonably priced. Check in and pick up was easy. Brian is always knowledgeable and easy to deal with. No hard sales on other service items. More

by gregg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Toyota of Santa Fe responded

Thank you for the wonderful review,. Our priority is customer service and we are glad to hear that we met that mark, and you're right Brian is one of our best service advisors I’ll be sure to share your praises with him.

November 25, 2021

No surprises, prompt service. Joe Sanchez kept us apprised of the status of our service. More

by rkendall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Toyota of Santa Fe responded

We are happy to hear you had a positive experience at Toyota of Santa Fe! We value your input and encourage you to let us know more details about your experience with us.

November 24, 2021

Brian in service is absolutely amazing!! I’ll never go anywhere else as long as he’s around!! More

by jlucero8306
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Toyota of Santa Fe responded

Thanks for leaving a review, and mentioning Brian. You’re right, Brian is amazing his always trying his best to reach our costumers expectations, I'll be sure to share your praises with him.

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