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Toyota of Santa Fe

Santa Fe, NM

4.9
1,428 Reviews
The Toyota of Santa Fe Way, your New Mexico Toyota dealer, our mission is to create a healthy, positive work environment allowing us to attract the best people in our market, creating a team unified in working to gain and to satisfy all customers. Our culture is defined as a FAMILY with HEART who hold each other ACCOUNTABLE CONSISTENTLY! Everything we touch, we make better! We lead with a servants heart and make our process simple, easy and fun.We work on our team and we engage our team members in solving problems and finding solutions. We strive to be more than compliant as we work to be committed and desire to create a culture of belief! Click, Call or Stop by and see for yourself why THE TOYOTA OF SANTA FE WAY.....it the best way! See you soon! Buddy Espinosa GM Toyota of Santa Fe http://www.toyotaofsantafe.com/
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1601 St Michaels Dr

Santa Fe, NM

87505

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Showing 1,428 reviews

November 24, 2021

Excellent! Thank you for your wonderful service - it was fast and professional. Also thank you for the discount for us, loyal customers! More

by bteterycz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buddy Espinosa
Nov 29, 2021 -

Toyota of Santa Fe responded

Thank you for the wonderful review and for taking the time to share your experience with us. Please let us know about your future experiences.

November 22, 2021

Pleasant, courteous, and prompt service. I especially appreciate the transportation back and forth while my vehicle was being repaired. More

by OldLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

Toyota of Santa Fe responded

We’re happy to hear about your recent experience with us and Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

November 21, 2021

Always friendly, gets the work done in a reasonable amount of time at a reasonable price. More

by scott_turner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Toyota of Santa Fe responded

Hi Scott, We’re so happy to hear that you enjoyed your visit to Toyota of Santa Fe and look forward to welcoming you again soon!

November 20, 2021

Employees are always friendly and efficient! The shuttle service is very helpful and always fast. Joe is the best! More

by Jon H.
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Toyota of Santa Fe responded

Good Morning Jon. Thank you for the wonderful review and for taking the time to share your feedback with us. at Toyota of Santa Fe our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure

November 20, 2021

joe sanchez in service dept. is always the BEST. In the Toyota dealership is also first class More

by cjbok125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Toyota of Santa Fe responded

We are happy to hear you had a positive experience at Toyota of Santa Fe! We really appreciate your kind words and you can be sure that Ill share your praises with Joe.

November 19, 2021

Adrian was wonderful, and I especially liked the video inspection sent to me of my Tacoma. I'm a visual person so this was incredibly helpful. Very professional and they took great care of my vehicle. More

by Christy Grandjean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Toyota of Santa Fe responded

Thanks for leaving a review, and mentioning Adrian. Indeed his one of our best advisors. I’ll be sure to share your praises with him!

November 19, 2021

Joe Anchondo and the entire Toyota of Santa Fe team are first class top to bottom. They are attentive, friendly and professional. More

by kdjose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Anchondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buddy Espinosa
Nov 22, 2021 -

Toyota of Santa Fe responded

Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again! Please let us know about your future experiences.

November 18, 2021

Brian was wonderful to work with! He's caring and kind and thorough. I trust Toyota to take care of my car and therefore of me! More

by mary
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian; Cisco: five stars for both
Nov 22, 2021 -

Toyota of Santa Fe responded

Thanks for leaving a review, and mentioning Brian. You’re right, Brian is one our most experienced Advisors . We’ll be sure to share your praises with him!

November 18, 2021

The service was five star. However, I found it difficult to schedule service for non-standard service items (windshield replacement). Calls and texts were not returned. Working directly with my service prov More

by renejoseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2021

bought my new rav4 partly because of their service department. was pleasantly surprised to wait only two weeks for my car to arrive. Derek Garcia was very helpful. More

by lgm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Toyota of Santa Fe responded

Thanks for leaving a review, and mentioning Derek and my Service Department . I'm a really happy to hear that everything went well in the purchase of your new rav4.

Nov 22, 2021 -

lgm responded

Every day I learn new features (or lack of) of my new vehicle. Saturday I learned that there are no maps loaded into the navigation system, and that I am expected to load them (each time I drive) thru my iphone. I cannot emphasize how unhappy this makes me. Toyota ranks low on electronics in the reviews and this is just plain cheap! I also will turn off the remote app. Why do I need messages telling me the vehicle is unlocked when it is in my garage?

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