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Toyota of Santa Fe

Santa Fe, NM

4.9
1,428 Reviews
The Toyota of Santa Fe Way, your New Mexico Toyota dealer, our mission is to create a healthy, positive work environment allowing us to attract the best people in our market, creating a team unified in working to gain and to satisfy all customers. Our culture is defined as a FAMILY with HEART who hold each other ACCOUNTABLE CONSISTENTLY! Everything we touch, we make better! We lead with a servants heart and make our process simple, easy and fun.We work on our team and we engage our team members in solving problems and finding solutions. We strive to be more than compliant as we work to be committed and desire to create a culture of belief! Click, Call or Stop by and see for yourself why THE TOYOTA OF SANTA FE WAY.....it the best way! See you soon! Buddy Espinosa GM Toyota of Santa Fe http://www.toyotaofsantafe.com/
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1601 St Michaels Dr

Santa Fe, NM

87505

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Showing 1,428 reviews

June 27, 2021

Very friendly, competent but a hours-long experience (5hrs). We were totally satisfied with how we were received, listened to, and became satisfied with our first-time purchase of a used Rav4. We have More

by M&M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Archuletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pablo Manzanares
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Masterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandra Navaro Cote-Finance (5 Star)
June 26, 2021

After being a Loyal Lexus Client for 22 Years, I was So Disappointed and Disgusted by the Personnel and Treatment at the local Dealership, that I walked away from them. My Experience with Toyota of Sa More

by horseplay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Pino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandra (Finance) ~ 5 Stars
Jun 26, 2021 -

horseplay responded

Thank You for a Pleasant and Professional New Car Sales Experience!

June 23, 2021

I want to thank your staff, especially Frank. Always so nice and professional. He has helped me since I purchased my truck there, 2012+Peace+ More

by djoycel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2021

The two men who helped me, Shawn Baker and Juan Acosta were very helpful. After a rocky start with Shawn during which I nearly walked out, he managed to come around and convince me to buy a car! I felt More

by christason
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Acosta 5 big stars!
June 19, 2021

My experience with Adrian was fabulous, as usual, clearly in the midst of a very busy place. He is knowledgeable, capable and kind, --- takes the time and care to explain things to me thoroughly. We had More

by Alene
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adrian very helpful (and Cisco, the driver )
June 18, 2021

I always feel good after having my car serviced at the Toyota dealership on Cerrillos. I feel safe and secure after having my car services. More

by jackierix
Recommend Dealer
Yes
Employees Worked With
Charles Archuletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2021

The staff at Toyota of Santa Fe is friendly and helpful in every way. They sought out our used car, proposed a remarkable trade-in, and left us with a new vehicle that meets our every need. More

by danielfallon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2021

This dealership is extremely busy but does a good job accommodating customers. I do not like the "VIP Services" person calling when a vehicle is in for service. The high pressure sales call is annoying - More

by vsg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2021

They did a great job as usual . Service was fast and professional. Booking an appointment was also fast and easy. I also appreciated the response last year when I had to bring in my truck during pandemi More

by Rky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Mendoza
June 16, 2021

Loved that your service department couldn’t reach me on my cell phone for a car pickup and the 3rd time tried calling me at work. I appreciate the efforts because nowadays people don’t try hard enough. Fas More

by khawn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Archuletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raul, Anthony, Brandon and Sandra
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