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Toyota of Santa Fe

Santa Fe, NM

4.9
1,428 Reviews
The Toyota of Santa Fe Way, your New Mexico Toyota dealer, our mission is to create a healthy, positive work environment allowing us to attract the best people in our market, creating a team unified in working to gain and to satisfy all customers. Our culture is defined as a FAMILY with HEART who hold each other ACCOUNTABLE CONSISTENTLY! Everything we touch, we make better! We lead with a servants heart and make our process simple, easy and fun.We work on our team and we engage our team members in solving problems and finding solutions. We strive to be more than compliant as we work to be committed and desire to create a culture of belief! Click, Call or Stop by and see for yourself why THE TOYOTA OF SANTA FE WAY.....it the best way! See you soon! Buddy Espinosa GM Toyota of Santa Fe http://www.toyotaofsantafe.com/
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1601 St Michaels Dr

Santa Fe, NM

87505

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Showing 1,428 reviews

May 27, 2021

We took our 4Runner in for a check-up, and came home with a New Used 4 Runner! Everyone was very helpful! They made sure we were well taken care of. More

by rayla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Anchondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar & Daniel
May 27, 2021

A different experience from one a couple of weeks earlier where my routine oil change took over 2 hours and the staff was inattentive. Thus time the service was prompt, the staff was cordial and informative. More

by kejknight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021

I was given excellent service. My car was ready early. The courtesy shuttle service was convenient and excellent, too. Ernie Griego, the courtesy shuttle driver, called me to say my car was ready, and h More

by mimigeer
Recommend Dealer
Yes
Employees Worked With
Carl Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernie Griego
May 23, 2021

Toyota has had my business since 1993.. Why would I switch to another manufacturer?. Your staff keeps me happy and loyal! I do not want to write more More

by sandracowger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Toyota of Santa Fe responded

Thanks for the great review

May 22, 2021

I recently had my 2014 Tacoma serviced, and worked with Brian in the Service Dept. I arrived at a very busy time, and he bent over backwards to accommodate me and to complete the work quickly and complete More

by ronhale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
May 25, 2021 -

Toyota of Santa Fe responded

Thanks for the great review

May 21, 2021

I had such a good experience at Toyota of Santa Fe. I did not travel to Santa Fe to purchase a car but my plans changed when the transmission failed in my car. I was clearly between a rock and a hard pl More

by Cat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Navarro Cote, Notre Benelalija, Jay Eakins
May 20, 2021

My 2016 Toyota Prius is the second car that I've had from Toyota of Santa Fe, and my family and I have loved both of them, and the excellent, friendly service that Frank Guerra and his team have provided ove More

by tombuhl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021

They are consistently helpful; never any resistance.I They are consistently helpful; never any resistance. I worked with a lady named Jennifer; she was Very Helpful about letting me know about the Covid More

by GrockiSteve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021

Service was exceptional, thank you! I purchased in late March and should have brought it back in two weeks for free service on two items. You guys fixed them for free even though it had seven weeks. Next t More

by ferristudio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't remember
May 19, 2021

Franks the best! He called me to discuss what they had found and how much it would cost. I had the option of getting it done or not. I chose to fix ALL of it and they fixed it all in an hour and a half. More

by Cathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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