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Toyota of Santa Fe

Santa Fe, NM

4.9
1,428 Reviews
The Toyota of Santa Fe Way, your New Mexico Toyota dealer, our mission is to create a healthy, positive work environment allowing us to attract the best people in our market, creating a team unified in working to gain and to satisfy all customers. Our culture is defined as a FAMILY with HEART who hold each other ACCOUNTABLE CONSISTENTLY! Everything we touch, we make better! We lead with a servants heart and make our process simple, easy and fun.We work on our team and we engage our team members in solving problems and finding solutions. We strive to be more than compliant as we work to be committed and desire to create a culture of belief! Click, Call or Stop by and see for yourself why THE TOYOTA OF SANTA FE WAY.....it the best way! See you soon! Buddy Espinosa GM Toyota of Santa Fe http://www.toyotaofsantafe.com/
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1601 St Michaels Dr

Santa Fe, NM

87505

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Showing 1,428 reviews

October 15, 2017

Traded in 2007 RAV4 for a 2014 RAV4 Wonderful service for the past 1 1/2 years. Upon needing to trade in, I chose Toyota Santa Fe. I am completely satisfied with the sales experience, More

by jsw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Archuletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ Jaramillo, Erica Valdez
October 11, 2017

Best Car Buying Experience The team I worked with at Toyota of Santa Fe is top notch. The team was very patient and willing to answer all of my questions. For the first time eve More

by Coach94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francesco Crisafulli, Aspen Leaf
October 09, 2017

Purchase We were treated like family and Erica has been great to work with. Thank you for making our purchase so easy. Please continue the great job. More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franchesco Chrisafulli, Erica Valdez
October 08, 2017

Amazing Not your tipical car shopping experience, I really felt important and valued! Bought 10 cars from here, and I'll never go anywhere else! Happy!!!!! More

by Carguy1001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert "Bull" Medina, Paul Zimmerman
October 06, 2017

Fortunate to have met Trini Gallegos About 8 months ago I began my search to purchase a Highlander Platinum. During that time Trini and myself communicated via email and. It once did he More

by Gil
Recommend Dealer
Yes
Employees Worked With
Trini Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2017

Left out in the rain I know over the years I have not been a favorite customer or one that is particularly valued (I am female and know nothing about cars/servicing). Aft More

by Movin on...
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
martin chavez-sanch, Eric Rodriquez
Oct 09, 2017 -

Toyota of Santa Fe responded

I apologize for your service experience. We should never make our customers feel uncomfortable or not valued. Your business is the reason we have jobs. There is no excuse for having to wait for your vehicle that long without anyone acknowledging you and giving you answers to whatever the hold up was. Your feedback is very important to me and I would like to discuss this matter further if you would give me the opportunity. My cell phone number is 505-490-2050 Respectfully, Carl Martinez Service Manager Toyota of Santa Fe

October 04, 2017

Outstanding Great salesman and quick service from the time of arrival till the time I left with the vehicle. Salesman and financial person were great. Will reco More

by Jeff302
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Morris, Robin Rider
October 02, 2017

Joe helped me get into the vehicle I wanted! I've been looking to get out of my old vehicle and into the 4Runner I've been looking at for over a year. Good advice from Joe and timing put me into More

by 4runner4life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Anchondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2017

Best Car buying experience! After my 2001 4 runner was rearended and totaled.. Found my used 4 Runner on line. Drove up to SF from Tijeras and drove away the same afternoon. Grea More

by Callie Habish
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trini Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin Rider
September 20, 2017

Toyota of Santa Fe Horrible!. If you are a Black person avoid this dealership. I have two negative experience within six months. First experience about five months ago, I wanted to More

by Fire457
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
unknown
Oct 02, 2017 -

Toyota of Santa Fe responded

Fire457, We are truly sorry you have had 2 bad experiences with our dealership. This is not a normal experience. The people that work with our store are a large remainder of the previous team that have continued to do such a great job in the past. We are truly disappointed that you are posting a review with racial discrimination as you make no mention of the employees stating anything with such reflection. It seems as only an assumption. We truly would like to resolve the issues you have had and make it a much better experience in the future. We are not perfect by any means but we will continue to be a reputable business and correct any mistakes we make. Francesco Crisafulli General Sales Manager Toyota of Santa Fe 505-982-1900

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