Toyota of Santa Fe
Santa Fe, NM
Filter Reviews by Keyword
By Type
Showing 1,428 reviews
Great customer service! Great experience, the vehicle was the lowest priced relative to any other comparable 4Runners within a 300 mile radius based on Autotrader. David mad Great experience, the vehicle was the lowest priced relative to any other comparable 4Runners within a 300 mile radius based on Autotrader. David made the deal as painless as possible; was very accommodating by delivering the SUV to me and letting me sign the paperwork in Albuquerque. The next day I discovered an issue with the stereo not recognizing the USB. I feel Francesco went above and beyond with his customer service by having the vehicle repaired for free even though the 4Runner was already out of bumper to bumper warranty. I will definitely be purchasing vehicles from them in the future. More
These guys are great!! Despite being over an hour late for my appointment they took me in without delay. A few items showed up on the 32 point inspection(which I am truly t Despite being over an hour late for my appointment they took me in without delay. A few items showed up on the 32 point inspection(which I am truly thankful they did!) . They explained things thoroughly and, did all the work for which they had part available - quickly and with a smile. Since one of the items on the list was a battery I figured I would save time and, just buy it and replace it myself. I went online and chose the battery from what I thought was their service department - it was actually from a place a few doors down. I told the guys my intent and they showed me why I should maybe consider having them do it. There was quite a bit of corrosion on the positive cable some of which had leaked below. They were not pushing me just simply explaining things I was unaware of. Even though the battery was purchased elsewhere, they gladly did the work. I agreed. I walked over to the battery place and carried the battery back. Upon entering the Toyota parking lot one of the sales men noticed I was carrying a battery and quickly dropped everything to carry it for me(they are a bit heavier than I realized :)) As I sit waiting for the repairs to be completed I have to say I feel both safe and taken care of ~ THANKS guys. More
Terry was awesome! I bought a used '06 Honda Civic from Toyota of Santa Fe a couple weeks ago. Not only do I love my car, but Terry made the experience at the dealership I bought a used '06 Honda Civic from Toyota of Santa Fe a couple weeks ago. Not only do I love my car, but Terry made the experience at the dealership very comfortable and assuring. He was very relaxed and honest, and answered all the questions I could think to ask. He made sure my car had new tires and a thorough review of the engine before I took it home. This is a great place to buy a used vehicle, and while I'm sure the other agents are great too, I would recommend that everyone request Terry to be their specialist. He is very knowledgeable, honest, polite, and thorough. More
Excellent service from Trini Gallegos at all times. Trini has always provided me and my family with kind, quick and efficient service. He has a great and professional personality. As long as he works a Trini has always provided me and my family with kind, quick and efficient service. He has a great and professional personality. As long as he works at Toyota of Santa Fe, I will always recommend him. You can never go wrong with Mr. Trini Gallegos that's for sure. Thanks again Trini for your fast response and your compassionate heart. More
Stellar Salesman! Brent is knowledgeable, patient, understanding, and simply the best help that he can be. I have purchased several cars myself from him and look forwar Brent is knowledgeable, patient, understanding, and simply the best help that he can be. I have purchased several cars myself from him and look forward to many more. I always check with him first when it comes to vehicle purchases as well as recommend him to anyone that I know who is in the market for a new vehicle. Thanks again Brent-you are amazing at what you do! More
Kind quick and efficient Trini was a very kind, considerate and and efficient person. He is to the point and saves a lot of time. I don't like going into dealerships and spen Trini was a very kind, considerate and and efficient person. He is to the point and saves a lot of time. I don't like going into dealerships and spending 5 hours to buy a car. With him, it was signed sealed and delivered very quickly. I think terry was the salesman who also helped me, and he was equally as nice and friendly. More
Professional,enjoyable and most of all efficient. Best experience in buying a car ever, Jeff Morris was our salesman professional, patient and most importantly a great listener. He exceeded my expect Best experience in buying a car ever, Jeff Morris was our salesman professional, patient and most importantly a great listener. He exceeded my expectations. I will recommend Santa Fe Toyota to family, friends and even strangers. Thank you again Jeff you did a fantastic job!! He's a KEEPER!!!!! I'm thrilled with my Colorado Truck. More
Joe sanchez Joe is always ready to serve and accommodate the customer. He gives you all the information and prompt service. I recommend him highly as a service Joe is always ready to serve and accommodate the customer. He gives you all the information and prompt service. I recommend him highly as a service representative. More
Mike is now like family to my wife and I. My wife and I first met Mike two years ago after some bad experiences with other car sales folks. Well Mike is not a car sales man, he is a man with My wife and I first met Mike two years ago after some bad experiences with other car sales folks. Well Mike is not a car sales man, he is a man with the utmost integrity and honesty. The most amazing thing was he didn't sell us a car for 2 years because he looked out for our life situations, work situations, and overall well being. Well after two years we were ready to purchase a vehicle and he found us the right car we can grow into for years to come. Need less to say we had the best experience possible and Mike is now family. I have sent my dad, my uncle, and my family to see Mike and I am confident he will do the same for them and for you. More
Go with the good guy Though I am still in the process of buying my truck from Toyota of Santa Fe, I wanted to post this review to encourage others to work with this dealer Though I am still in the process of buying my truck from Toyota of Santa Fe, I wanted to post this review to encourage others to work with this dealership and especially with Andy. It has taken me a long time to decide on the Tacoma and throughout the process Andy was always friendly, patient and honest. He helped me get just the truck I wanted and not once did I feel pressured or cheated. Working with him and Kirk was an unexpected pleasure (unlike so many of the horror stories one hears about car salesmen). I highly recommend working with Andy! More