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Toyota of Santa Fe - Service Center

Santa Fe, NM

4.9
629 Reviews

629 Reviews of Toyota of Santa Fe - Service Center

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October 22, 2022

Very good experience. Frank is always friendly and very efficient. He explains everything well. The driver, Ernie, is very helpful and took good care of me. You have g More

by libby3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2022

I always receive excellent service Timely turn around on work scheduled and explanation if unscheduled tasks come to kight More

by erbdriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elijah Moya
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2022

The Express Service has always been quick and thorough. Making an appointment is a snap! More

by hockeybill49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Toyota of Santa Fe responded

Thank you for sharing your experience at the Express service location with us. We look forward to seeing you again soon.

October 19, 2022

Great customer service provide d by your team and technicians. Your videos are also very helpful and provide valuable information. More

by bigtesuquenm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brannan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

Toyota of Santa Fe responded

Hello, We are grateful that you took the time out leave us a review. Your feedback helps us to improve service to everyone. Thank you

October 19, 2022

Excellent service as always. Very polite and knowledgeable technicians. Even helped my pair my new iPhone to the bluetooth on my Avalon. I know I'm getting the best service wh More

by trb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2022 -

Toyota of Santa Fe responded

Hello, Thank you for giving us your take on how we are doing. We take pride in knowing our customers are happy.

October 14, 2022

Appointment for oil change and tire rotation was made and service personnel kept to the scheduled times. Customer service reps and service techs were courteous and thorough. Service was completed as and wh More

by r94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2022

Always great service, great clear communication on extra service needs. On time and easy to work with. More

by PossiBill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Toyota of Santa Fe responded

Thank you for your review we always love to hear when our customers leave satisfied. Hope to see you again soon!

October 10, 2022

I really enjoy the express location. Vincete, Eric, etc are always great. The mechanisms also work quick. So coming in for a car service is always very expedite. Great service all around More

by w.adam.phelan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Toyota of Santa Fe responded

We are happy to hear you enjoy your visit at The express location! Thank you for sharing your kind words with us. It means the world to us and to our entire team.

October 10, 2022

Frank is an outstanding employee at Toyota. He is very friendly, helpful, honest, dependable and one of the "Best" managers Toyota has to offer! More

by idam.tewa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2022

Service was impeccable, as were customer relations. Huge thanks to both Brian and Lionel for being extremely thorough and personable. I’m literally looking forward to my next service. Thank you! More

by mark.s
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lionel - Technician
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