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Toyota of Santa Fe - Service Center

Santa Fe, NM

4.9
629 Reviews

629 Reviews of Toyota of Santa Fe - Service Center

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September 23, 2022

I have been going to this dealership for about fifteen years even though I have to drive 70 miles to get there. I'm always very happy with the service I get More

by Abqjohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernie Griego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2022

I did have a little trouble scheduling the appointment, but once scheduled it was seamless. I especially appreciated the shuttle driver. He was great! More

by Ljernst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Medrano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brannan
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2022

My service appointment was handled quickly and efficiently and the service technician was able to figure out where a small loose part I found on the floor of the car came from belonged and then po More

by Lee J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Acuna
September 16, 2022

The service is always prompt, friendly, informative and very satisfactory. The dealership is clean and welcoming and their restrooms are wonderful. We have been taking our Toyotas to Santa Fe Toyota for at More

by cpage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2022

very good service did not see where it was sanitized. FRANCISO ORTEGA WAS VERY PLEASENT. More

by gilriv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Bussell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brannan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2022

Adrian Medina provided exemplary service to me when the "Check Engine" light indicated that something was wrong. I appreciate his help to me in explaining what went wrong and correcting it. More

by Harvey Rosen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2022

needing an oil change and having a brake issue with my awesome 2005 tacoma (210k miles), learned my long time favorite service advisor had changed cities and dealerships. turned to adrian, who had always More

by underdog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Griego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Conner Spridgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2022

Wait time for my Tacoma was half of the estimated time for pick up great job More

by harleydude02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Toyota of Santa Fe responded

Thank you for sharing your experience with us. We look forward to seeing you again.

September 08, 2022

Excellent service: efficient, friendly and knowledgeable. I always experience highest quality service at Toyota of Santa Fe New Mexico. More

by barrylyerly0633
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Estevan Segura
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2022

Brian is just excellent. He makes the task of coming to Toyota a delight. Big thank you. I cannot recommend him, and the rest of the drew at Toyota, highly enough. More

by kavi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2022 -

Toyota of Santa Fe responded

Thank you for the kind review, and mentioning Brian his always going above and beyond for his customers. We'll make sure to share your praises with him!

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