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Toyota of Santa Fe - Service Center

Santa Fe, NM

4.9
629 Reviews

629 Reviews of Toyota of Santa Fe - Service Center

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August 12, 2022

Brian was awesome! He showed genuine concern that the identified needs of my vehicle were being met and explained those needs in very easy to understand terms. His kind More

by amonta419
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brannan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2022

Professional, informed, competent, honest, timely, and skillful This box should be optional and not required. More

by jsshapiro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2022 -

Toyota of Santa Fe responded

Thank you for sharing your experience with us. We hope to see you again soon.

August 10, 2022

Jennifer is an excellent manager at the Express Service, Daniel is very professional, and Andrew is top at what he does! Also I appreciated Ernie the driver who was very courteous and right on time. More

by bluesky73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernie Griego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Bussell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew, 5 stars
Oct 06, 2022 -

Toyota of Santa Fe responded

We're so happy to hear you had a good experience at Toyota of Santa Fe Express Service. The entire team will be happy to hear their hard work has paid off! If there's anything we can do to assist you further, let us know.

August 10, 2022

Frank is the Man. The service is impeccable as always. This time they found a mouse nest in my engine and promptly removed it. I feel safer driving my Lexus after More

by maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2022

Everyone was very receptive to my problem and solved it in a very professional and and timely manner. More

by PAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Toyota of Santa Fe responded

Exactly as it should be. Thank you for the nice review.

August 02, 2022

The staff is excellent - knowledgable, friendly, accommodating. Frank Guerra and Joe Sanchez, who I worked with on this service appointment, were especially so, as always. Their attention to quali More

by tombuhl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2022

Excellent as always Brian's service is always impeccable I am a highly satisfied customer and come back only due to Brian and Jim and all the wonderful mechanic and wonderful sales people in the front and w More

by mkat825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elijah Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brannan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I am five stars for Cisco the driver
August 02, 2022

Staff and service were amazing! Brian Brannan is so kind and helpful. makes you feel that you and you car are priority. good people all around there are so helpful and care for th More

by mgarza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2022

Honest; knowledge; run; professional; accommodating; customer focused; high standards; clean. They must be good to the employees in the service department and treat them well because so many people have More

by SantaFeToyotaowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Anchondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernie Griego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2022 -

Toyota of Santa Fe responded

Thank you for the kind rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

July 31, 2022

Excellent maintenance service for years for both of our cars. We have come to trust Joe Sanchez, our Service Representative, implicitly. He never disappoints. More

by Harvey Rosen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Anchondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Izaiah
Aug 12, 2022 -

Toyota of Santa Fe responded

Hello Harvey, thank you for your loyalty and trust. Our whole team works hard to keep our customers happy ,but we can only do it thanks to amazing customers like you.

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