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Toyota of Santa Fe - Service Center

Santa Fe, NM

4.9
629 Reviews

629 Reviews of Toyota of Santa Fe - Service Center

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July 12, 2022

The service staff communicates well and take care to manage expectations. Also, wait times are reasonable More

by erbdriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Toyota of Santa Fe responded

Thank you for sharing your feedback about our service department and staff. We look forward to next time we're able to work with you.

July 08, 2022

Frank was so helpful. I've had to deal with a few dealerships in the area for a few different vehicles and Toyota of Santa Fe was by far the quickest, nicest, and most eff More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2022 -

Toyota of Santa Fe responded

Thank you for your review. We are happy to hear you are please with our service and we hope we can continue to work with you.

July 07, 2022

I have not bought a car here as of yet. We have moved to Santa Fe from CA and do get our RAV4 serviced at Toyota of Santa Fe. Their service department is great, employees are very respec More

by T R Reeder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pablo Najera Lopez.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2022 -

Toyota of Santa Fe responded

Thank you we truly appreciate your business, and we're so grateful for the trust you've placed in us. Hope to work with you again in the future.

June 30, 2022

Everything went well my truck was done quicker than expect. Everyone was kind and professional. More

by troynothwang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t remember his name but he was in the cubicle next to Frank the services manager.
Jul 30, 2022 -

Toyota of Santa Fe responded

Thank you for your business and your trust. please let us know if we can help in the future.

June 28, 2022

Joe Sanchez, your Assistant Service Manager, provided first-rate service, as always, to me and my grandson with respect to our two cars. Mr. Sanchez is the reason we continue to use Toyota of Santa Fe to More

by Harvey Rosen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2022 -

Toyota of Santa Fe responded

Hello Harvey, Thank you for mentioning Joe his always going the extra mile for his customers, we will definitely share this with him.. We appreciate your business, and, we'll do our best to continue to give you the kind of service you deserve.

June 25, 2022

frank was very helpful and clear. answered all my questions. Service started on time. I was called and informed about mechanics recommendations and made my choices. Car was ready when More

by sb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2022

Express Service was weii organized and service was completed timely. The sevice reptesentative, Erick was very professional. More

by Kcsfe@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2022 -

Toyota of Santa Fe responded

Thank you for your business and kind words. Hope to work with you again in the future.

June 18, 2022

Joe S, as usual, provided me with great service. I've dealt with him for many years and he has always given me an excellent and personalized experience. Thank you Joe! More

by Robert Conlee
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Toyota of Santa Fe responded

Hello Robert, Thank you for leaving us such a wonderful review. Joe will definitely be thrilled to read your kind words. we look forward to seeing you again.

June 17, 2022

Your service department is first rate. We've always enjoyed working with Brian B in particular. He saw we came for a pretrip check and suggested we go ahead with upcoming regular maintenan More

by vikingkim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Toyota of Santa Fe responded

We're so happy to hear you had a great experience working with Brian. He'd be happy to hear that his hard work paid off! If there's anything else we can do for you, please let us know.

June 17, 2022

Very friendly and fast service. Explained every thing very well and easy to understand. Thanks More

by Mtz_isa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Toyota of Santa Fe responded

Thank you for your business and trust. Hope to work with you again in the future.

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