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Toyota of Santa Fe - Service Center

Santa Fe, NM

4.9
629 Reviews

629 Reviews of Toyota of Santa Fe - Service Center

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January 15, 2022

Brian and his mechanics fixed my "trail" without having to order a part. Everything was explained to me, and my car is running like a champ. More

by barbcandelario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2022 -

Toyota of Santa Fe responded

Thank you it makes our day to hear that we provide you with a 5-star service, we can't wait to assist you again, until then we are here if you need anything.

January 15, 2022

I showed up and expected a 2.5-3 hour wait. I asked where a good place to get some breakfast was, Brian hooked me up even offered me a ride. It was in walking distance so I went, by time I was done eating, t More

by Abqratrod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brannan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2022 -

Toyota of Santa Fe responded

its our pleasure to provide the best possible service to our costumes, and we're so happy that was reflected in your recent visit. Brian and the entire team are thrilled to hear your kind words.

January 14, 2022

Everyone was kind and courteous. Very professional. My service was completed in the time frame specified to me when I arrived. I will definitely come back here and recommend this dealership. More

by ReebsS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Toyota of Santa Fe responded

Thank for this amazing review! we are happy to hear that we met your expectations and we would appreciate it if you spread the word about us, Please give us a call if there's anything else we can do for you.

January 12, 2022

The service I received was outstanding however making an appointment for routine maintenance online was fruitless I had to call to make a routine appointment this seems very non-productive a simple online s More

by wallian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2022

Always satisfied with the service. Get call of something need to be fixed. Brian is always very friendly and helpful. More

by carolyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Toyota of Santa Fe responded

Thank you for this amazing review! Brian is one of our most popular services advisors his always trying to make sure all his customers have a great time during their visit, so we are happy to hear you are satisfied and hope to see you again soon.

January 12, 2022

Excellent communication! So easy to schedule service and service was timely and the team member explained testing, etc. I love Toyota. More

by Ruth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

Toyota of Santa Fe responded

Thank you for the wonderful review and for taking the time to share your feedback with us . At Toyota of Santa Fe our priority is customer service and I'm really happy to hear that we met that mark! Kind folks like you make our job a pleasure.

January 12, 2022

Prompt and courteous service, Thank you guys.The Only Prompt and courteous service, Thank you guys. The Only thing is I wish you guys would have is a touchless car wash rather than the one you use which More

by Rkderr@me.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Starkweather
5.0
This rating includes all reviews, with more weight given to recent reviews.
Conner Spridgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Masterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Trevizo Espinosa
January 11, 2022

The Service Department is outstanding. And working with Frank is always a pleasure. Great job!! More

by MartyH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

Toyota of Santa Fe responded

Thank you for the wonderful review and for taking the time to share your feedback with us and mentioning Frank as well , I'll make sure to share your praises with him.

January 10, 2022

Great, I didn't have to wait long and the job was completed fast. I don't remember the who help me, but he was very friendly and knowledgeable. More

by katieprodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

Toyota of Santa Fe responded

Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again soon!!

January 10, 2022

The service here is consistent, reliable, and timely. Communication and follow up is also excellent. More

by imq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Toyota of Santa Fe responded

Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and I'm really happy to hear that we met that mark. We look forward to serving you again soon!

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