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Toyota of Santa Fe - Service Center

Santa Fe, NM

4.9
629 Reviews
Call Service Center (505) 395-2996

629 Reviews of Toyota of Santa Fe - Service Center

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November 25, 2021

No surprises, prompt service. Joe Sanchez kept us apprised of the status of our service. More

by rkendall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2021 -

Toyota of Santa Fe responded

We are happy to hear you had a positive experience at Toyota of Santa Fe! We value your input and encourage you to let us know more details about your experience with us.

November 25, 2021

Service is always quick and reasonably priced. Check in and pick up was easy. Brian is always knowledgeable and easy to deal with. No hard sales on other service items. More

by gregg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2021 -

Toyota of Santa Fe responded

Thank you for the wonderful review,. Our priority is customer service and we are glad to hear that we met that mark, and you're right Brian is one of our best service advisors I’ll be sure to share your praises with him.

November 24, 2021

Brian in service is absolutely amazing!! I’ll never go anywhere else as long as he’s around!! More

by jlucero8306
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2021 -

Toyota of Santa Fe responded

Thanks for leaving a review, and mentioning Brian. You’re right, Brian is amazing his always trying his best to reach our costumers expectations, I'll be sure to share your praises with him.

November 22, 2021

Pleasant, courteous, and prompt service. I especially appreciate the transportation back and forth while my vehicle was being repaired. More

by OldLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2021 -

Toyota of Santa Fe responded

We’re happy to hear about your recent experience with us and Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

November 21, 2021

Always friendly, gets the work done in a reasonable amount of time at a reasonable price. More

by scott_turner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2021 -

Toyota of Santa Fe responded

Hi Scott, We’re so happy to hear that you enjoyed your visit to Toyota of Santa Fe and look forward to welcoming you again soon!

November 20, 2021

Employees are always friendly and efficient! The shuttle service is very helpful and always fast. Joe is the best! More

by Jon H.
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2021 -

Toyota of Santa Fe responded

Good Morning Jon. Thank you for the wonderful review and for taking the time to share your feedback with us. at Toyota of Santa Fe our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure

November 20, 2021

joe sanchez in service dept. is always the BEST. In the Toyota dealership is also first class More

by cjbok125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2021 -

Toyota of Santa Fe responded

We are happy to hear you had a positive experience at Toyota of Santa Fe! We really appreciate your kind words and you can be sure that Ill share your praises with Joe.

November 19, 2021

Adrian was wonderful, and I especially liked the video inspection sent to me of my Tacoma. I'm a visual person so this was incredibly helpful. Very professional and they took great care of my vehicle. More

by Christy Grandjean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2021 -

Toyota of Santa Fe responded

Thanks for leaving a review, and mentioning Adrian. Indeed his one of our best advisors. I’ll be sure to share your praises with him!

November 18, 2021

Brian was wonderful to work with! He's caring and kind and thorough. I trust Toyota to take care of my car and therefore of me! More

by mary
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian; Cisco: five stars for both
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Nov 22, 2021 -

Toyota of Santa Fe responded

Thanks for leaving a review, and mentioning Brian. You’re right, Brian is one our most experienced Advisors . We’ll be sure to share your praises with him!

November 18, 2021

The service was five star. However, I found it difficult to schedule service for non-standard service items (windshield replacement). Calls and texts were not returned. Working directly with my service prov More

by renejoseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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