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Toyota of Santa Fe - Service Center

Santa Fe, NM

4.9
629 Reviews

629 Reviews of Toyota of Santa Fe - Service Center

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November 10, 2021

I had a problem with rat damage in the engine, particularly hoses and wiring. They took it on and worked through the day to get it all fixed. More

by RWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2021

Excellent service. Appointment on time. Work completed quickly. Service people courteous, comfortable waiting room. Thank you More

by Martha Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vicente Harza
Nov 08, 2021 -

Toyota of Santa Fe responded

Thank you Martha for the review, I'm really glad to hear that our team did an excellent Job helping you.

November 05, 2021

Very quick and courteous service. They never make you wait very long to finish up. They always explain what they did and when your next service is due. More

by furgoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

Toyota of Santa Fe responded

I so appreciate you taking the time to share your experience at Toyota of Santa Fe. We realize your time is valuable so we make every effort to accommodate your schedule, that's why I cant thank you enough for your kind words.

November 05, 2021

Service was much quicker than I expected! We brought in 2 vehicles and we're very pleased with both. More

by fcp312
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

Toyota of Santa Fe responded

I can’t thank you enough for your kind review of Toyota of Santa Fe. Hope you have a great day.

November 05, 2021

The people are very pleasant to work with. The care and cleanliness with the place and how everything was handled. Excellent customer service. More

by sussmart777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brannan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

Toyota of Santa Fe responded

Thanks so much for your feedback! We’re really glad you enjoyed our service. Hope you have a great day.

November 04, 2021

I have been a customer of this Dealership for 20 years. The quality of their work is always superior and the customer service is excellent! More

by Robert Conlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

Toyota of Santa Fe responded

Good Morning Robert. We can’t thank you enough for the kind words for Toyota of Santa Fe. Your review means a lot to us and lets us know we’re on the right track!

November 04, 2021

I've been going to Toyota of Santa Fe for about 15 years and have never had a bad experience with their service department. They are great professionals and always trying to go the extra mile to help. Thi More

by nmpyne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Mendoza
November 03, 2021

I have had my Tundra serviced by Toyota of Santa Fe for the past 5 years. The service has always be excellent! More

by maravilla01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2021

excellent service department experience from start to finish, as always. a big thank you to joe and his crew, to ernie, to johnny and conner in the parts department, and to everyone there who has worked More

by Carolyn S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Griego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Conner Spridgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2021

I've been here twice now for scheduled maintenance for my new Toyota. Very professional and have addressed all my concerns. They get me in and out with a minimum of hassle, on time or even quicker than thei More

by srob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Conner Spridgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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