Toyota of Santa Fe - Service Center

Outstanding customer service and for the trustworthy advise and mechanical service I receive in my vehicles. I wouldn’t go anywhere else. Thanks Paul and Carl! advise and mechanical service I receive in my vehicles. I wouldn’t go anywhere else. Thanks Paul and Carl! More

Absolutely outstanding service, from making the appointment to driving away. I literally asked if they were under new management in the last few years, it was so consistently excellent! Every per appointment to driving away. I literally asked if they were under new management in the last few years, it was so consistently excellent! Every person I interacted with was kind, helpful, knowledgeable and prompt. Very impressive. More

Excellent service, prompt attention, courteous shuttle driver...No complaints at all!! My Prius just keeps chugging along. I have consistently used Toyota Service Dept. because my car has been dependable driver...No complaints at all!! My Prius just keeps chugging along. I have consistently used Toyota Service Dept. because my car has been dependable and peppy because of their attention to detail and overall good quality workmanship... More

I was given excellent service. My car was ready early. The courtesy shuttle service was convenient and excellent, too. Ernie Griego, the courtesy shuttle driver, called me to say my car was ready, and h The courtesy shuttle service was convenient and excellent, too. Ernie Griego, the courtesy shuttle driver, called me to say my car was ready, and he was on his way to pick me up. More

A different experience from one a couple of weeks earlier where my routine oil change took over 2 hours and the staff was inattentive. Thus time the service was prompt, the staff was cordial and informative. where my routine oil change took over 2 hours and the staff was inattentive. Thus time the service was prompt, the staff was cordial and informative. I suspect and appreciate that these opportunities to write reviews, yield results and improvement in service. Someone is reading these, paying attention to constructive criticisms and making improvements . Good quality control and quality improvement resides at Toyota of Santa Fe. More

My 2016 Toyota Prius is the second car that I've had from Toyota of Santa Fe, and my family and I have loved both of them, and the excellent, friendly service that Frank Guerra and his team have provided ove Toyota of Santa Fe, and my family and I have loved both of them, and the excellent, friendly service that Frank Guerra and his team have provided over the years. Competent and friendly, their work has been very much appreciated. More

They are consistently helpful; never any resistance.I They are consistently helpful; never any resistance. I worked with a lady named Jennifer; she was Very Helpful about letting me know about the Covid They are consistently helpful; never any resistance. I worked with a lady named Jennifer; she was Very Helpful about letting me know about the Covid requirements. I had brought Lunch, to eat while waiting; she said No Eating inside, but she pointed me toward the Tables & Chairs outdoors; that worked very well. More

Service was exceptional, thank you! I purchased in late March and should have brought it back in two weeks for free service on two items. You guys fixed them for free even though it had seven weeks. Next t March and should have brought it back in two weeks for free service on two items. You guys fixed them for free even though it had seven weeks. Next time I will be more timely. More

Franks the best! He called me to discuss what they had found and how much it would cost. I had the option of getting it done or not. I chose to fix ALL of it and they fixed it all in an hour and a half. found and how much it would cost. I had the option of getting it done or not. I chose to fix ALL of it and they fixed it all in an hour and a half. (After calling me.) All together my visit was 2 and a half hours. Not exactly what I was expecting, but they took care of me. and they were VERY busy!!! More