629 Reviews of Toyota of Santa Fe - Service Center
Overall wonderful service I appreciate Ernie the Driver so very much, the informative call from service tech and mechanic with explanation what was found and care taken. I forget name of service person who so very much, the informative call from service tech and mechanic with explanation what was found and care taken. I forget name of service person who checked me in early...all worked as a team! More
Continues to Be a Great Professional Experience Brought my 2017 Tundra in yesterday for its 35K Mile tune up. As always, I was welcomed like a friend by my great Service Manager (Luis Alvarez) who h Brought my 2017 Tundra in yesterday for its 35K Mile tune up. As always, I was welcomed like a friend by my great Service Manager (Luis Alvarez) who handled everything quickly and with poise and professionalism. I love that Luis explains everything that is being done to the truck, and after the service, he explains what the mechanic found (good or bad). I also appreciate that the Toyota and Toyota of Santa Fe Service Model is to provide honest service, and not to play games and try to sell you something. I really appreciate their absolute integrity. Finally, while I was waiting for my service to complete my former salesman (Flavio Mullings who sold me my Tundra) saw me in the waiting area, came over and greeted me by-name and also asked how my wife and dogs were doing! What a great employee! The Santa Fe Toyota team really is a First Class operation and I highly recommend them. Everything is just top notch! Thanks guys. More
Brian was great The car was ready before promised; it was a painless experience. I really appreciated Brian's help with everything. I had some concerns about the ti The car was ready before promised; it was a painless experience. I really appreciated Brian's help with everything. I had some concerns about the tires and those appear to have been addressed as well as the regular maintenance being performed More
Excellent service. High labor charges. I do use Toyota to service all my vehicles since the 1990's. You take good care of the cars and i trust you to do what is necessary to keep me safe o I do use Toyota to service all my vehicles since the 1990's. You take good care of the cars and i trust you to do what is necessary to keep me safe on the road. The labor charges seemed very high. Two thirds of the $2400 was labor for 3.25 hours. More
Very nice The routine maintenance was done expertly as usual. Ernie gave us a ride over to Wecvk's where we had breakfast while we waited and then he came and p The routine maintenance was done expertly as usual. Ernie gave us a ride over to Wecvk's where we had breakfast while we waited and then he came and picked us up. I was pleasantly surprised by the bill! More
Great service. This was my 4th service since I began leasing Always a great experience taking my vehicle in for a service at this location. Friendly, knowledgeable staff willing to help and explaining everything Always a great experience taking my vehicle in for a service at this location. Friendly, knowledgeable staff willing to help and explaining everything in a clear and concise manner. More
Great Service I was taken care of immediately. Service staff was very professional, knowledgeable, outgoing and positive. Waiting room was comfortable. Overall, I was taken care of immediately. Service staff was very professional, knowledgeable, outgoing and positive. Waiting room was comfortable. Overall, very well done and would recommend Toyota of Santa Fe to anyone. More
Everything was handled in a timely, pleasant and efficient w Everything was handled in a timely, pleasant and efficient way. I particularly appreciated the shuttle service and the cooperative driver. It all Everything was handled in a timely, pleasant and efficient way. I particularly appreciated the shuttle service and the cooperative driver. It all left a positive impression of the operation. More
Wonderful service. Excellent kind courteous personnel. Timely accurate handling of problem. Comfortable waiting area. Efficient service. Will return again when I need service. Many thanks. Timely accurate handling of problem. Comfortable waiting area. Efficient service. Will return again when I need service. Many thanks. More