Vernon Auto Group
Vernon, TX
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Vehicle was priced fairly and was accurately depicted in the online ad. Vehicle was sold 'as-is' and there was little effort made to provide a good fair price on the repairs the vehicle needed. If there h the online ad. Vehicle was sold 'as-is' and there was little effort made to provide a good fair price on the repairs the vehicle needed. If there had been anything offered to repair the issues (check engine light from glow plugs and leaking A/C oil onto intake from sensor) to me that seemed reasonable I would have left there with a repaired truck and more money spent. Instead I had to ask about the possibility of a repair and was offered what appeared to be a full blown retail price (based off of part prices provided by dealer and fact that I did repairs myself at home in under 1 hour). I understand the 'as-is' pricing, but the unwillingness to work with me on getting a fair price on a repair almost drove me to not buy the truck at all. Bottom line - If I could rate the effort made to resolve the issues with the truck for a reasonable price, it would be low. On the actual vehicle sale, it was a fairly painless transaction but a salesman needs to go beyond just the purchase of the vehicle if the customer requests more and the dealership as a whole should have the service department and sales staff working together to help the customer. More
We have given the best rating there is because #1-The staff is like family they are always super friendly as soon as we walk in. Any time my husband calls and ask for Victor to find him a Ford truck alwa staff is like family they are always super friendly as soon as we walk in. Any time my husband calls and ask for Victor to find him a Ford truck always the color blue with certain specifications he always comes thru for him. We use Vernon Auto Group for the pricing which is always the best deal they can find us, and the trade off is always a good deal. We are very happy with the new Ford Lariat we purchased it's exactly what we asked for and more! Our overall experience with Vernon Auto Group, the staff, and financing is the best anyone could ask for and we would not use any other!! As far as recommending this dealership it's already been done to many of our friends. Thanks so much!! More
Very easy to work with on internet and phone. I was able to have everything worked out before I drove to the dealership. I worked with Chase through out the entire process, he was great about returning call to have everything worked out before I drove to the dealership. I worked with Chase through out the entire process, he was great about returning calls and working with me to make sure everything was exactly what I requested on the vehicle. I have bought cars from a lot of different dealers in the last 20 years and this was the best experience I have ever had. I would definitely recommend Vernon Auto Group and Chase if you need a vehicle at a decent price with great customer service. More
I was looking to up grade my 05 F350 to a 2013 F350 and searched the internet to see the new 2013 F 350., Vernon Auto Group's web site popped up and I found what I was looking for, I printed out there pric searched the internet to see the new 2013 F 350., Vernon Auto Group's web site popped up and I found what I was looking for, I printed out there price they were advertising and went to the same local Ford Distributor I bought my 05 F350 and they could not come close to Vernon Auto Group's price! Great dealing with them!! More
We are long time residents of Vernon. We are also long time consumers of both GMC/CHEV and Dodge vehicles. SInce Vernon Auto Group now sell both of our favorite products it was an easy choice for us to c time consumers of both GMC/CHEV and Dodge vehicles. SInce Vernon Auto Group now sell both of our favorite products it was an easy choice for us to contact them for our recent purchase. My wife was lookingng to find a specific vehicle ( a Challenger R/T in the color of Plum Crazy) we were out of town and saw one that met most of the criteria. We immediately called Terry Rutherford from out of town and explained to him what we were looking for. Both he and James Dillard began searching for her vehicle. After an exhausting search James and Terry decided that we should order the vehicle we wanted. By ordering one we were insured we got exactly what we wanted. This was done and after a short time we received the car my wife wanted. It was very similar to the Challenger she owned when she was a student in high school. It is bringing back many pleasant memories. The staff, especially Terry Rutherford and James Dillard, could not be more helpful. We would highly recommend this dealership. Tom and Jo Ann Wilson More
We found Vernon Auto through E-Bay. The appeal for purchasing our 2013 Ford F-150 through this dealership was the already low sticker price, the rebates, and most of all the lifetime power train warra purchasing our 2013 Ford F-150 through this dealership was the already low sticker price, the rebates, and most of all the lifetime power train warranty. We traveled from southern Colorado to Vernon Texas for that and for the kind and proffesional staff we dealt with over the phone particularly our salesman Victor Overby. We will recommended Vernon Auto to anyone we meet and look forward to working with them in the future! More
Jr. Cavillo was friendly polite and did everything hetold me he would do. When we arrived at the dealership the truck eas clean fueled and ready to go. Easy transaction. me he would do. When we arrived at the dealership the truck eas clean fueled and ready to go. Easy transaction. More
My daughter purchased her first new car. The dealership was able to get us a fair allowance for our trade-in. I have purchased 3 new vehicles from Chris Dunson over the years and he set us up with Terry Ru was able to get us a fair allowance for our trade-in. I have purchased 3 new vehicles from Chris Dunson over the years and he set us up with Terry Rutherford. Terry found the right car for my daughter and walked her through the whole process. He stayed in constant communication with both myself and my daughter. He really made us feel comfortable and that we got a fair dea. Megan Adams also did a great job in processing the financing. Overall, we were extremely satisified with Terry, Chris and Megan. We will definitely recommend them to our friends and will be back when we are ready to buy again! More
I was looking for a specific type of work truck that is kind of hard to find and they had two. The price was good and we got the deal don't smoothly and efficiently. Terry Rutherford was right on top of kind of hard to find and they had two. The price was good and we got the deal don't smoothly and efficiently. Terry Rutherford was right on top of it the whole time. A good experience. More