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53 Reviews of Vernon Auto Group - Service Center
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July 02, 2019
Amazing service Service was awesome, very nice and easy to work with. Service was completed in a timely manner. Had me in and out very quick. Will definitely be going Service was awesome, very nice and easy to work with. Service was completed in a timely manner. Had me in and out very quick. Will definitely be going back! More
by Obodine61
Employees Worked With
Tommy Gonzalez , Anna Garcia , Cassie Cook, Andrea Bodine
June 28, 2019
General service The service was excellent and performed very quickly. Scheduling of the appointment was very easy and I received a call to verify service type needs. The service was excellent and performed very quickly. Scheduling of the appointment was very easy and I received a call to verify service type needs. More
by HappyCowgirl
Employees Worked With
Tim and service department staff
June 23, 2019
Excellent I would highly recommend everyone to this dealership, awesome and very polite people to deal with. Parts and work was done in a timely manner. I would highly recommend everyone to this dealership, awesome and very polite people to deal with. Parts and work was done in a timely manner. More
by katy9530
Employees Worked With
Kimberley
June 23, 2019
Buying and getting serviced 2019 ford f450 Great location, had a great experience friendly and courteous staff. Would definitely recommend to others the service department got me in and out in Great location, had a great experience friendly and courteous staff. Would definitely recommend to others the service department got me in and out in a very timely way, went over with me what they did More
by MikeU
May 18, 2019
Oil sefvice Service Dept. was very nice and helpful. The establishment was nice and clean and everyone was friendly as I waited for my vehicle to be done. My oil Service Dept. was very nice and helpful. The establishment was nice and clean and everyone was friendly as I waited for my vehicle to be done. My oil change was not time consuming and the price was fair too. More
by Bibe2000v
Employees Worked With
Tikiesa and Tommy
May 04, 2019
Best Service Department We have recently moved to Vernon and I’ve had the pleasure of using the new dealership a few times now for services. Tommy has always greeted me with We have recently moved to Vernon and I’ve had the pleasure of using the new dealership a few times now for services. Tommy has always greeted me with a smile and get my needs taken care of. Once I’ve dripped off my vehicle, he usually calls me in about an hour or 2 to pick up. Quick to get me in, out and on my way. As long as I’m in the Vernon area, I’ll definitely be using this dealership. More
by Ssmith1012
Employees Worked With
Tommy (Service)
March 30, 2019
Car inspection and oil change I realized my car registration had expired. They worked me in quickly to get car inspected. They also worked me in to have oil and filter service. Ver I realized my car registration had expired. They worked me in quickly to get car inspected. They also worked me in to have oil and filter service. Very professional! More
by Mking
Employees Worked With
Thomas Gonzales
December 27, 2018
Proverbial Auto Salesman We recently had a claim on their "Lifetime Warranty" and the service department did everything they could to derail our claim, covering nothing. When We recently had a claim on their "Lifetime Warranty" and the service department did everything they could to derail our claim, covering nothing. When we asked to meet with their team and discuss the problem they refused. Just what you have been taught to expect from an auto dealership. More
by Unhappy Customer
Employees Worked With
Duane Ryder
October 24, 2018
Dishonest service department Took my car in twice because my service engine soon light was on and they never figured out why. Last time it was in I asked them to change my oil. Ev Took my car in twice because my service engine soon light was on and they never figured out why. Last time it was in I asked them to change my oil. Everytime I called, nobody ever knew anything. I got it back on a Thursday and that Sunday I went out of town. I got a warning to add oil to the car. My husband pulled over and looked under the car and saw lots of oil under. Had to have it towed back to my house, then towed to Vernon Auto Group. When they looked at it, it started out as a $200 fix, next time an $800 fix, then a $3000 fix. When we went to see first hand what was wrong, the mechanic started telling us and things he was saying was not what we were told. The manager, Kim, said it was miscommunication. We will not be back. I have always heard great things about Vernon Auto Group, that's why I bought a car from y'all. And the sales people were great. But the service department is lacking. More
by Creichman
Employees Worked With
Kim, Richard Floyd
September 04, 2017
As always everyone is very helpful. I have always had a Chevy. I looked at several different options and tried them out. I asked if they could show me a King Ranch and they brought it I have always had a Chevy. I looked at several different options and tried them out. I asked if they could show me a King Ranch and they brought it to me. I tried it out and was sold on all the necessities. More
by mauricerosalez
