Volvo Cars White Plains
Elmsford, NY
Filter Reviews by Keyword
By Type
Showing 1,119 reviews
was pretty much ignored I went in on a thursday and met with a dealer. I was happy- alot of my questions were answered and attention was paid to the type of car I wanted. I I went in on a thursday and met with a dealer. I was happy- alot of my questions were answered and attention was paid to the type of car I wanted. I wanted a standard but knew the chances of finding one was probably not possible with the premium packages. I went back in on a sat. While I understand they are busy, I was trying to remain loyal to my original salesperson and he asked us to come back. we came back over an hour later and while other dealers came up to ask if we needed help, we stated we were waiting for the original dealer. He never came over to us. we ended up leaving. He emailed me almost a week later. When I stated I had a deal at a great price from another dealer, he gave me reasons not to trust it and some ridiculous statement that it appeared I was buying it outside of NY and my fees would be higher. (I have purchased cars in both states and knew that to be wrong) I have bought many cars and I realize that the dealers are not your friends but I was shocked by the dismissal. It worked out in the end because I got an amazing deal and treatment at Liberty Subaru in New Jersey. More
finally bought a Mazda I had been hesitant to go from my jeeps and sport cars into a Mazda. I've known Benjamin, my salesman, for fifteen years and he finally convinced me I had been hesitant to go from my jeeps and sport cars into a Mazda. I've known Benjamin, my salesman, for fifteen years and he finally convinced me as my needs have changed to buy Mazda. I needed something more family oriented and my Mazda 3 Hatch Is it. It's safe, reliable, I get around well in the snow, good for tossing my kids things in the trunk. Best of all I'm getting better gas mileage than I've had in ten years which is now very important. I'm overall pleased with the service and time taken with me to make me comfortable in my decision and purchase. Everything was laid right out in front of me and Ben guided me towards the right vehicle for me. When I'm driving by myself I open it up a bit more and it's a blast to drive so I don't miss my sports cars. More
Bill Bosshart - great salesman Bill was very friendly, informative without being high-pressure and helped me buy 8th new Volvo. I would highly recommend him to my friends and associ Bill was very friendly, informative without being high-pressure and helped me buy 8th new Volvo. I would highly recommend him to my friends and associates. More
Terrible Customer Service (This review is purely for the Service Center) Absolutely terrible customer service! After Westchester Mazda performed work on my car totaling thousa (This review is purely for the Service Center) Absolutely terrible customer service! After Westchester Mazda performed work on my car totaling thousands of dollars, they refused to reimburse me for a nominal rental car fee after repeated misrepresentations by individuals in the service center that I would not be charged for same. Numerous emails and calls later to several members of Westchester Mazda went unanswered. What a terrible way to treat people. A customer brings over thousands of dollars of business to you and you cannot reimburse him for a petty fee which you repeatedly said you would?? The fact that they continue to ignore my repeated communications speaks volumes.... avoid this place at all costs. More
Great experience, great car! I came in assuming the S60 was going to be out of my price range. I met Gene, who is incredibly friendly, and applied absolutely no pressure. He answe I came in assuming the S60 was going to be out of my price range. I met Gene, who is incredibly friendly, and applied absolutely no pressure. He answered my questions, he ran some numbers to show me that the car was in fact very much in my price range. The process was a bit long because I still had to deal with returning another car that was on lease. He couldn't have been more friendly and helpful throughout the process. I also checked the price I got at two other Volvo dealerships, who both told me that I should take Big Dee's deal immediately, since there was no way they could match it. A great experience with Big Dee -- and 2 months in, the car is absolutely awesome! More
First car Gene was great and got us into our new s60 in one day. Very happy with the experience, it was out first new-car purchase. Gene was great and got us into our new s60 in one day. Very happy with the experience, it was out first new-car purchase. More
Bill Bosshart - great salesperson Bill was very friendly, informative without being high-pressure, and helped me get a great deal on a new Volvo. I would highly recommend him Bill was very friendly, informative without being high-pressure, and helped me get a great deal on a new Volvo. I would highly recommend him More
Excellent experience this was by far the best experience i have had leasing a car. i have leased 5 cars each time was miserable.Feeling unsure and always getting hit with this was by far the best experience i have had leasing a car. i have leased 5 cars each time was miserable.Feeling unsure and always getting hit with a bunch of lies and nonsense. at big D our salesman was honest straightforward. he did not play a high low game or try to use his manager as leverage. his initial offer was fair. he was knowledgeable about the vehicle we were interested in and we had a fair negotiation that was mutual for both sides. painless stress free NO NONSENSE. i would recommend big D to anyone looking for a Volvo. More
Years of greatness! Big Dee Volvo and Gene Skelton have been providing my family with exceptional sales services for over 15 years. For years my parents have leased volv Big Dee Volvo and Gene Skelton have been providing my family with exceptional sales services for over 15 years. For years my parents have leased volvos for my use, and the last xc60 held the most precious cargo, their first grandson. Now after many years of generosity, I have taken over my first lease, and of course it was the new XC60, which I love. The whole experience of turning in the old car and getting the new one was very smooth thanks to Gene. I highly recommend Big Dee and Gene to anyone who is looking for a safe yet fun car and no hassle service. More
I just leased my third Volvo from Big Dee Auto Group and the overall experience was excellent. My family and I are extremely happy with the sales division and their attention to finding the right car for ou the overall experience was excellent. My family and I are extremely happy with the sales division and their attention to finding the right car for our needs. In terms of the service department, it runs efficiently and the staff members have always been very courteous. I am confident that when the lease is up on our other Volvo, we will be coming back to Big Dee to lease another car. We are very satisfied with the professionalism that the Big Dee staff members have always demonstrated because it made the whole leasing process go very smoothly. More