Volvo Cars White Plains
Elmsford, NY
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The most pleasant experience I've ever had from any car dealership. I'm definitely purchasing my next vehicle from Big Dee Volvo. My salesman William Bosshart and the manager Bill Whited offered no pre car dealership. I'm definitely purchasing my next vehicle from Big Dee Volvo. My salesman William Bosshart and the manager Bill Whited offered no pressure when I leased my vehicle. They were very friendly, professional and easy going. They are very willing to work with you to give you exactly what you want. A+ dealership!!! More
Fast efficient. Carlos was very helpful and knowledgeable. Even picked both of us separate from the train station to accommodate our schedule. Spent a a long time explaining all of the new feat knowledgeable. Even picked both of us separate from the train station to accommodate our schedule. Spent a a long time explaining all of the new features in the car after we purchased and set up our blue tooth pairing for both our phones. They never did that for me at Jeep! 4th car we bought at Big Dee. Carlos was by far the most helpful. More
The purchasing experience was a good one. Carlos followed up with me by phone more than once throughout the process. The price of the car is one that I am satisfied with. Carlos spent a great deal followed up with me by phone more than once throughout the process. The price of the car is one that I am satisfied with. Carlos spent a great deal of time explaining to me how the car works. More
Gene Skelton was good to work with, the overall transaction went very smooth, and they worked with me on price point. I would return and purchase another vehicle from them. transaction went very smooth, and they worked with me on price point. I would return and purchase another vehicle from them. More
Carlos was professional, enthusiastic and courteous over the phone. I knew what I was looking for, and he didn't waste my time. When I finally came to the dealership to meet him and pick up the car, I reali the phone. I knew what I was looking for, and he didn't waste my time. When I finally came to the dealership to meet him and pick up the car, I realized he was new to the car business, but he behaved as if he had been in the business for years. When it was time to go over the details of using the car, he was great at describing how things worked, and he helped me with a little of the electronics programming. I left Big Dees with a smile on my face. And I liked the bow tie! Nice work, Carlos! And thank you! More
Gene Skelton made the entire process so easy and painless that we bought one vehicle and leased a second vehicle on the same day (which makes these our 3rd and 4th Volvo from Big Dee)! I highly recommend thi that we bought one vehicle and leased a second vehicle on the same day (which makes these our 3rd and 4th Volvo from Big Dee)! I highly recommend this dealership (and especially Gene Skelton) without reservation!!! More
Gene and the staff at Big Dee Volvo were a pleasure to deal with and we would definetly reccomend Gene and the dealership to freinds and family. After patiently describing the various packages and a test deal with and we would definetly reccomend Gene and the dealership to freinds and family. After patiently describing the various packages and a test drive, the vehicle we wanted was not in stock at the dealership, our salesman Gene located the vehicle at another dealership and was able to make our deal happen at Big Dee Volvo at a very fair price. In addition to purchasing a new XC60 we sold them our Mazda CX-7, the entire process was professenal, courteous and easy. The day after the sale we scheduled a time with Gene to review all the vehicle features and functionality, Gene was so patient and knowledgeable he spent an uninterupted hour with us. We really appreacited it, thanks so much! More
I worked with Bill Bosshart. He was well- informed and genuinely interested in helping me to find the car at the price that suited my needs. After consistently being underwhelmed by several other dealersh genuinely interested in helping me to find the car at the price that suited my needs. After consistently being underwhelmed by several other dealerships Bill and Bill were a surprising and refreshing change. More
This is the second time I have dealt with Gene Skelton. He is courteous, friendly, patient, and has a great sense of humor. Although I was reluctant to downsize from my beloved XC90 of 10 years to the XC6 He is courteous, friendly, patient, and has a great sense of humor. Although I was reluctant to downsize from my beloved XC90 of 10 years to the XC60, he made the transition smooth and easy. If I wasn't so rigid it would have been painless. He continues to answer all of my questions quickly whether it is by telephone or email. More
I recently purchased a 2013 XC70. I got a very fair value for my trade, even though the mileage was high, and a terrfiic price on the new one. Joe was GREAT, and took care of ALL the paperwork related to my for my trade, even though the mileage was high, and a terrfiic price on the new one. Joe was GREAT, and took care of ALL the paperwork related to my Costco program. They are already sending me my gift card. Bill Whited also pitched in some extra for my trade which was very much appreciated. In all honesty, I would NEVER go anywhere else but Big Dee, and I firmly believe my good experience was not unique, but consistent with their approach to everyone. Thank you, guys. More