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Volvo Cars White Plains

Elmsford, NY

Overview
Reviews
4.9
1,118 Reviews
Call Dealership (844) 877-6569
View Awards

262 East Main Street

Elmsford, NY

10523

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Showing 1,118 reviews

March 20, 2021

I would like to thanks John Annunziato, Steve Zinaman, and Pamela Peralta. it was best shopping car experiences ever I have it! It is much better then BMW and Audi, because I had those car before. This is More

by zrobertgraphic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Schmitt
Report | Print
Mar 22, 2021 -

Volvo Cars White Plains responded

Hi Robert! We appreciate the five star review and kind words about our team members! We're happy to hear that they went above and beyond to ensure that we topped your list of dealership experience! We're excited for you to enjoy your Volvo and to share in the same passions that we have. Please don't hesitate to get in touch with us if there is anything else that we can do for you and your vehicle! Take care, stay safe, and we'll see you next time!

March 19, 2021

I just leased my first Volvo and I’m very happy I went to WPV. Thank you to Steve Zinaman for ensuring it was an exceptional experience from start to finish. Thank you also to Pamela for walking me through t More

by rupertwatts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Zinaman, Pamela Peralta
Report | Print
Mar 22, 2021 -

Volvo Cars White Plains responded

Hi Rupert! Congratulations on your first Volvo! We're so excited to share our passion for Volvo with you and hope that you are already enjoying driving it! We're happy to hear that Steve and Pamela showed you all the ins and outs of our models! They are extremely knowledgeable and we're lucky to have them on our team! If there is anything else that we can do for you and your vehicle, we are only a phone call away! We would be happy to answer any questions or concerns you have. Take care, stay safe, and we'll see you next time!

March 19, 2021

Fantastic experience!!! Steve was great and provided a seamless new car experience. Jalice took the time to walk me through everything on the XC90 and get me setup. More

by demetrius
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Zinaman, Jalice Zea-Roman
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Mar 22, 2021 -

Volvo Cars White Plains responded

Hi Demetrius! Congratulations on your next XC90! We appreciate that you took some time over the weekend to leave us a review and share your experience with us! We know that Steve and Jalice are incredible with our customers and both of them go the extra mile each day. If there are any questions or concerns that you have about your XC90, we encourage you to reach out to us! Please stay safe, take care, and we'll see you at your next visit!

March 18, 2021

Excellent service and professional staff. I had my car back on a few hours and they provided a loner. Lastly they cleaned the car inside and out More

by jstenerson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel
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Mar 19, 2021 -

Volvo Cars White Plains responded

Hello! Thank you for the five star review! We're happy to hear that our service department got your vehicle back to you quickly and was thorough in their work! Your safety on the road is our top priority. We also know how important it is to have a vehicle in daily life, so by getting your vehicle back to you quickly and providing you with a loaner, we hope to accommodate you as much as possible. Please don't hesitate to get in touch with us if you have any other concerns with your vehicle! Please take care, stay safe, and we're looking forward to seeing you next time!

March 13, 2021

I have never had a better new car buying experience: simple, clear answers, pleasantness, can-do make it happen kind of discussions, made especially more positive because it occurred during the COVID pa More

by adf
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Wei, Jalice Zea-Roman, Bob Doyle
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Mar 15, 2021 -

Volvo Cars White Plains responded

Hi Andrew! We appreciate the comprehensive, glowing review! We're happy to hear that from top to bottom, our staff, including Stephanie, Jalice, and Bob, made your experience with us exceptional! We have had to adapt our processes with the pandemic, but our team has been fantastic in tackling the challenges head on and continue to make our processes smooth each day! We appreciate their enthusiasm to go the extra mile for each of our customers! We encourage you to reach out to us if there is anything else that we can do for you1 Please take care, stay safe, and we'll see you at your next visit!

March 11, 2021

Steve Zinaman was amazing to work with! Everything was fast and easy and without pain. Pamela Peralta wonderfully showed me the car upon delivery with tons of product knowledge. More

by davidlraines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Schmitt
Report | Print
Mar 12, 2021 -

Volvo Cars White Plains responded

Hi David! Thank you for the five star review and the kind words about Steve and Pamela! They are both eager to go the extra mile and know all of our vehicles inside and out! We're so excited for you to make many new memories while driving it! Please get in touch with us if there is anything else that we can do for you and your vehicle! Take care, stay safe, and we'll see you next time!

March 08, 2021

Steve Zinamen and Pamela WPV were great. They were very knowledgeable and accommodating. Would recommend WPV and we look forward to driving our knew XC90. More

by SB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Zinamen, Pamela
Report | Print
Mar 08, 2021 -

Volvo Cars White Plains responded

Hello! Congratulations on your new XC90! We're so excited for you to make many new memories in your XC90! Steve and Pamela are fantastic and we are incredibly grateful for all of their expertise! Should you have any questions or concerns about your vehicle, we are only a phone call away! Please stay safe and take care! We can't wait to see you at your next visit!

March 08, 2021

Feel I should not be charged for a part that is being replaced spoke with the sales person that sold me the car in 2020 not very accommodating no longer in sales so not very interested in my well being. More

by bandralliski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
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Mar 09, 2021 -

Volvo Cars White Plains responded

Hi Bandralliski, I am sorry to hear about your experience and want to assure you, your satisfaction is our main concern. Would you mind emailing me with the best number and time to contact you so I can get some more information. I’m confident we can figure this out and restore your faith in us. With service in mind, Rob Sexton, Service Manager RobSexton@ThePremierCollection.com

March 06, 2021

Exceptional service at every level from Norberto, John and Alexis. They were really attentive to my needs and I highly recommend the service department. Beyond my expectations! More

by Fromchloe2u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Alexis and Norberto, Eric Schmitt
Report | Print
Mar 08, 2021 -

Volvo Cars White Plains responded

Hello! Thank you for all the kind words and confidence that you have in Nortberto, John, and Alexis! They are total professionals and have your needs in mind! If there is anything else that we can do for you and your vehicle, we are only a phone call away and would be more than happy to help! Take care, stay safe, and we'll see you next time!

March 06, 2021

Exceptional purchase experience at WPV, with Steve Z as my advisor. Pamela reviewed car features , and Bob Doyle (manager) made me feel the the price was fair. More

by jJeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John in Sales - improving the sales department - well done.
Report | Print
Mar 08, 2021 -

Volvo Cars White Plains responded

Hi Jeff! Thank you for leaving us a five star review and for letting us know about the staff members that you worked with! We know that each of the folks that you met with, Steve, Pamela, and Bob, are dedicated to showing you everything about our vehicles and getting you the best deal possible! If there is anything else that we can do for you and your vehicle, we are only a phone call away! Take care, stay safe, and we're looking forward to seeing you next time!

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