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Volvo Cars White Plains

Elmsford, NY

4.9
1,118 Reviews

262 East Main Street

Elmsford, NY

10523

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Showing 1,118 reviews

March 05, 2021

Friendly service from knowledgeable people. I am always treated well. They do excellent quality work. I’ve been coming there for sixteen years. The vehicle comes back cleaner than when I brought it in. More

by Barry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Mar 08, 2021 -

Volvo Cars White Plains responded

Hi Barry! Thank you for all of your continued confidence in our staff and facilities for the last 16 years! We greatly appreciate your business and for shopping local with us! We know how important having a clean vehicle it is to round off an exceptional service experience and we hope to continue doing so for the foreseeable future for you! Our staff are dedicated to ensuring that your vehicle is in tip top shape! Please take care, stay safe, and be sure to get in touch with us if you have any other questions or concerns about your vehicle!

March 03, 2021

John Sherwood did a great job and was very accommodating. Vehicle pickup and switching of license and registration were seamless. The new car orientation was well done although we don’t remember her name. More

by Phelps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sherwood, Eric Schmitt
Mar 03, 2021 -

Volvo Cars White Plains responded

Hello! Congratulations on your new Volvo! Thank you for taking the time out of your day to leave us this review! John and our entire team work hard to ensure that every customer has an easy and excellent car buying experience! We always smile knowing that our staff does all that they can for our customers! Please don't hesitate to contact us if there is anything that we can do for you and your Volvo! Take care, stay safe and enjoy your Volvo!

March 02, 2021

We could not be more pleased with the experience at Volvo Cars White Plains. Stephanie our sales rep was very courteous, and even stayed late on a busy Saturday to make sure we had our our questions answere More

by Cindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie.
Mar 03, 2021 -

Volvo Cars White Plains responded

Hi Cindy! Thank you for taking the time to share your experience with us and congratulations on your new Volvo! Stephanie is always going above and beyond for our customers to ensure that are satisfied and confident with their vehicle! We are so grateful for all that she does and happy to hear that she was able to make this purchasing process easy and enjoyable for you! If there is anything that we can do for you and your Volvo, please don't hesitate to contact us! Stay safe, take care and enjoy your new Volvo!

February 28, 2021

Very pleased with the excellent customer service provided by both Steve Zinaman and Jalice Zea-Roman at Volvo, White Plains. Would highly recommend them to family and friends. Everyone was friendly and at More

by ekurppe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Zinaman and Jalice Zea-Roman
Mar 01, 2021 -

Volvo Cars White Plains responded

Hello! We appreciate the kind words and review that you left over the weekend! It's wonderful to see that Steve and Jalice took such great care of you at your last visit! We believe that every customer that comes through our doors, new or returning, deserves the time and attention needed to make your experience with us exceptional. Please don't hesitate to get in touch with us if there is anything else that we can do for you. Please take care, stay safe, and we'll see you next time!

February 28, 2021

Steve was so patient with us throughout this car buying process and ultimately led us to the best car for our family. Thank you for a great experience. More

by I. RMK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jalice Zea-Roman
Mar 01, 2021 -

Volvo Cars White Plains responded

Hello! We're glad to see that you had the opportunity to work with Steve, who is happy to take all the time needed to learn what you are looking for in a vehicle, your budget, and your absolute need-to-haves. Steve is wonderful and professional in all aspects. If there is anything that we can assist you with before your next visit, be sure to get in touch with us! We are only a phone call away and we'll be happy to help!

February 28, 2021

This is our third leased car from Volvo White Plains and as already in the past we are very happy working with them. Steven Zinaman did an outstanding job to find the right car for us. We also like to than More

by sbriese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Zinaman, Jalice, Eric Schmitt
Mar 01, 2021 -

Volvo Cars White Plains responded

Hello! We appreciate the five star review, confidence you have in our staff, and any future recommendations! Steve and Jalice go the extra mile to listen to what you need and recommend the best vehicle for you! It's fantastic to see that you are already enjoying your next vehicle! If there is anything else that we can do for you and your vehicle, we encourage you to reach out to us! Take care, stay safe, and we'll see you at your next visit!

February 26, 2021

Thank You Steven for all your hard work to make it easy and good financially to do business with you all at Volvo White Plains More

by kathywalker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Schmitt
Feb 26, 2021 -

Volvo Cars White Plains responded

Hi Kathy! We appreciate the five star review and are glad that you had the opportunity to work with Steven! He is a total professional and goes the extra mile every day for our customers. If there is anything else that we can do for you and your vehicle, we encourage you to reach out to us! Please stay safe and take care!

February 25, 2021

Happy I picked this dealership to get my new car. Steve Zinaman did an excellent presentation of the Volvo performance and I got the car. Paperwork was very easy. Steve, Pamela and the rest of the team did More

by Daisyvillari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Peralta, Steve Zinaman , Eric Schmitt
Feb 26, 2021 -

Volvo Cars White Plains responded

Hi Daisy! Thank you for the kind words and five star review! We appreciate that Steve and Pamela go the extra mile for our customers every day and were of such great assistance to you. If you have any remaining questions or ever have any concerns, we are only a phone call away! Take care, stay safe, and we'll see you next time!

February 25, 2021

Steven at Volvo WP was great. Worked with us to get our perfect car and made the process so easy. The team there is fantastic. More

by Adolan79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Feb 26, 2021 -

Volvo Cars White Plains responded

Hello! Thank you for the kind words about Steven! He is willing to go above and beyond at every turn to get you in the vehicle you've been looking for. We are incredibly grateful to have him on our team! Please get in touch with us if there is anything else that we can do for you and your vehicle! Take care, stay safe, and we'll see you next time!

February 24, 2021

Services performed were sub-standard.Vehicle was taken Services performed were sub-standard. Vehicle was taken in for oil change. Resulted in too much oil in reservoir and chassis fault code upon retur More

by dennis.neblett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Schmitt
Mar 19, 2021 -

Volvo Cars White Plains responded

Hi Dennis, What you've described is truly concerning to me. I would like to get more details on your appointment and what you experienced afterward so that we can get an accurate idea of how to move forward with this. At your earliest convenience, please reach out to me with a time, date, and phone number that would be best to contact you at. I'm looking forward to speaking with you soon. John DeAngelis Service and Parts Director JDeAngelis@ThePremierCollection.com

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