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Volvo Cars White Plains

Elmsford, NY

4.9
1,118 Reviews

262 East Main Street

Elmsford, NY

10523

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Showing 1,118 reviews

September 09, 2020

I brought my car for a scheduled maintenance. The service was done in a timely manner. All outstanding recalls were performed as well and the car was washed. Great customer service. More

by Andrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Helene Como
Sep 11, 2020 -

Volvo Cars White Plains responded

Hi Andrey! We're so glad to hear that our service department was able to take such great care of you! Everyone on our service team goes above and beyond each day for our customers! Please stay safe and take care! Be sure to let us know if there is anything else that we can do for you! We can't wait to see you next time!

September 05, 2020

Steve Zinaman & Jalice - Roman made my visit quick an easy. Extremely helpful and assisted with any questions or conerns I had. I am extremely happy that I chose Volvo of White Plains! More

by Colon44j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Zinaman, Jalice Roman, Eric Schmitt
Sep 08, 2020 -

Volvo Cars White Plains responded

Hello! We're so glad to hear that Steve and Jalice made your experience an exceptional one! Anyone on our staff would be more than happy to answer any questions you may have about our vehicles, no matter how difficult the question may be! We're happy that you chose to join the Volvo Cars White Plains family too! As you know, we are always available if you have questions or concerns about our vehicles. Stay safe and take care! We're looking forward to seeing you again next time!

September 02, 2020

My visit was so quick and easy. Janyll really knew everything about the car and could answer all of my questions. They were very on top of everything and user friendly More

by eloise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janyll, Michelle , Eric Schmitt
Sep 04, 2020 -

Volvo Cars White Plains responded

Hi Eloise! Thank you for the five star review and all the kind words about Janyll! Janyll is a fountain of knowledge and isn't afraid to answer difficult questions! If you need anything else regarding your vehicles, please let us know and we'd be more than happy to help! Stay safe and take care!

September 01, 2020

Had a great experience leasing my first Volvo here (XC 60). Steve Zinaman and Jalice Zea-Roman were wonderful to work with! The entire process was seamless from start to finish. More

by Chelsey P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Zinaman, Jalice Zea-Roman, Eric Schmitt
Sep 02, 2020 -

Volvo Cars White Plains responded

Hi Chelsey! It's awesome to hear that Steve and Jalice made your first leasing experience with Volvo a positive one! They sure know how to make things easy to understand and will always give you all the information that you need to make the best decision! Please get in touch with us if there is anything else that we can help you with!

September 01, 2020

People are nice but car wasnt properly preped at pickup & service is slow. Had car for 15 of 31 days since bought on 7/31. More

by davefogel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Schmitt
September 01, 2020

Great Facility. Took care of me on a busy last day of the month. Would highly recommend looking to this dealership for all of your Volvo purchases. More

by Brandon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Zinaman
Sep 02, 2020 -

Volvo Cars White Plains responded

Hi Brandon! We're glad to hear that our staff took the time to give you the attention you needed, despite how busy we were. We appreciate the recommendation and your continued confidence in us! Please get in touch with us if there is anything else that we can do for you and your vehicle! Stay safe and take care!

September 01, 2020

Great experience buying a car to surprise my mom with this weekend. Steve Zinaman made the whole process easy and pleasant. Beautiful facilities as well. More

by auroragel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Zinaman
Sep 02, 2020 -

Volvo Cars White Plains responded

Hello! Thank you for the five star review and for sharing your story with us! We're glad to hear that Steve was able to help you and your mother find the vehicle for you! Please let us know if either of you have any additional questions about your new vehicle! Congratulations again and see you next time!

August 25, 2020

So disappointed! After being quoted $360 on the phone for a service I was told it was over $600 when I arrived. The "battery low charge" light which I asked to be checked and was told was okay, came on again More

by lsuttner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Schmitt
Aug 28, 2020 -

Volvo Cars White Plains responded

Hello, It seems that there has been some miscommunication regarding the costs associated with your visit. I'd like to discuss with you the details of your phone call and time with us to get a better understanding of how we can come to a resolution. Please contact me with a date, time, and phone number that would be best to reach you at this week. I'm looking forward to speaking with you. John DeAngelis Director of Fixed Operations, Service and Parts JohnDeAngelis@ThePremierCollection.com

August 25, 2020

These guys are the best! Steve Zinamen and Pamela provide a true luxury experience. First time buyer and won’t be my last. A real pleasure! More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Schmitt
Aug 26, 2020 -

Volvo Cars White Plains responded

Hi Scott! Congratulations on your new vehicle! We're so glad to hear that Steve and Pamela created such a wonderful experience for you and took such great care of you! If there is anything else that we can do for you or if you have any further questions about your new vehicle, we would be more than happy to help you! Stay safe and take care! We're looking forward to seeing you next time!

August 20, 2020

Immediately when walking into the dealership, I was greeted by staff at the front desk, asking if I needed help, told them I was interested in a Volvo, they then found me Michelle Rodriguez to assist. More

by ayplusm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Rodriguez, Janyll Valencia, Demitri Pappas
Aug 21, 2020 -

Volvo Cars White Plains responded

Hello! Thank you for sharing your story so comprehensively with us! We're so happy to hear that from start to finish, our staff were patient, kind, and professional with you! Michelle, Janyll, and Demitri are all wonderful members of our team and we're so glad to have them onboard! We make it a point with our staff to take all the time necessary for you to get to know our vehicles inside and out. Any questions or concerns we are sure to address in a way that is understandable and easy to follow. We understand that shopping for a new vehicle can be a stressful endeavor, so by giving you all the information you need and not adding to the pressure of car buying, we seek to create a positive experience like no other. If you have any further questions or any concerns about your new S60, please don't hesitate to get in touch with us! Congratulations once again on your new S60! Please stay safe and take care! We can't wait to see you again next time!

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