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Volvo Cars White Plains

Elmsford, NY

4.9
1,118 Reviews

262 East Main Street

Elmsford, NY

10523

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Showing 1,118 reviews

August 19, 2020

Steve Zinaman and Pamela were terrific-we are thrilled. The overall experience was first rate. We were especially impressed with the professionalism in the midst of a pandemic! More

by Jbenjamin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Zinaman, Pamela
Aug 21, 2020 -

Volvo Cars White Plains responded

Hello! Thank you for all the kind words and the confidence that you have in us! Regardless of the situation we all find ourselves in, we are dedicated to providing quality service and outstanding experiences in care buying and maintenance! Steve and Pamela are always sure to go the extra mile for their customers and we're glad to have them on our staff! Please let us know if there is anything else that we can do for you and your vehicle! Stay safe and take care!

August 19, 2020

My XC60 was totalled from a tree falling during a storm, and Volvo White Plains came through once again! Jason Adler helped me find a new vehicle quickly and Janyll Valencia is such a sweetheart and is so k More

by adrianaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Schmitt
Aug 19, 2020 -

Volvo Cars White Plains responded

Hello! We're so glad to hear that you are safe, first of all! Second, we are more than happy to help our customers that are in need! A vehicle is extremely important to every day life. Jason and Janyll are fantastic members of the team and are no strangers to going above in beyond in a time of need. Please take care and stay safe. If you have any questions remaining about your vehicle, please be sure to let us know! See you next time!

August 17, 2020

Volvo Jason Adler made our experience of leasing our new Volvo S60 T6 a pleasure! He and his team handled everything from finding us the color we wanted to More

by Stephen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Adler
Aug 17, 2020 -

Volvo Cars White Plains responded

Hi Stehpen, We are so glad that you had a great experience at our dealership and Jason was able to get you the exact car you wanted. If you have any other questions or need any further assistance, please do not hesitate to reach out. Thank you so much for your feedback and we hope to see you next time. Enjoy your new S60!

August 15, 2020

We worked with Steve to find the best car for us and Janyll who took us through all the details of the car and functionality - both made the experience very easy for leasing our first car! We are so exc More

by NS105
Recommend Dealer
Yes
Employees Worked With
Steven Zinaman, Janyll Valencia
Aug 17, 2020 -

Volvo Cars White Plains responded

Thank you so much for leaving your feedback. We are so glad that Steve and Janyll were able to help you out with your new purchase. It is always a pleasure when customers have a positive experience as we always strive to make it as easy as possible. Please let us know if we can be of any further assistance. Enjoy your new XC60!

August 15, 2020

The professionalism and careful treat of Steve Zinaman really make me feel like home from the first minute. Strongly recommend this dealership. Janyll was also of great help in getting to Know my new S60! More

by Mario-collado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Zinaman & Janyll Valencia, Eric Schmitt
Aug 17, 2020 -

Volvo Cars White Plains responded

Thank you so much for your kind words! We always want every customer to feel comfortable when walking through our doors which is why we make sure you are informed at every step of the sales process. We are glad to see that you had a pleasant experience while at our dealership. Your recommendation is the best compliment of all. Thank you again and enjoy your new S60!

August 14, 2020

Steve Zinamen was helpful, accommodative, efficient and great to work with. Made the process super easy and was very competitive. We will definitely be Return customers. More

by snfinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jalice and Steve Zinamen, Eric Schmitt
Aug 17, 2020 -

Volvo Cars White Plains responded

We are thrilled to hear that you had a great experience at our dealership with Steve. This is all music to our ears. We make every attempt to keep the sales process as easy as possible so you are constantly up to speed on everything going on. If you should need anything else, please let us know. Thank you again and we will see you soon!

August 11, 2020

Buying a new car I came up to pick up my certified pre-owned car and the customer product specialist was so patient with me and showed me every little detail about my More

by most
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janyll Valencia, Stephanie Wei and Demitri
Aug 14, 2020 -

Volvo Cars White Plains responded

Hello! Thank you so much for your feedback. We are thrilled to hear that our team was able to help you out and get you set up in your new vehicle. We always want our customer to feel comfortable and informed about their vehicle and purchase decision. Please let us know if you need anything else and we'll be happy to help. Thank you again and take care!

August 10, 2020

Jason Adler was incredibly helpful when we were selecting our new Volvo XC90. He was available whenever we needed him and went the extra mile for us - including dropping off our vehicl More

by Liam W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Adler
Aug 11, 2020 -

Volvo Cars White Plains responded

Hi Liam! We're so glad to hear that Jason went above and beyond for you! He's no stranger to doing just that and is happy making accommodations for his customers! Congratulations again on your new XC90 and we hope that you enjoy driving it for many years to come! If there is anything else we can do for you and your vehicle, be sure to let us know. Take care and see you next time!

August 02, 2020

Steve ripped me off! Was all good until my engine seized a week after i bought the car. they refused to help me! said its my problem now! These guys are crooks!!! More

by Morgan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Zinaman and Janyll Valencia
Aug 11, 2020 -

Volvo Cars White Plains responded

Hi Morgan, What you are describing is extremely concerning to me as this isn't how we do business day to day. I'd like to hear more about the situation and find a resolution that sees your vehicle issues resolved as soon as possible. Please reach out to me with a date and time that would work for a phone call. I'm looking forward to speaking with you. John DeAngelis Director of Fixed Operations, Service and Parts JohnDeAngelis@ThePremierCollection.com

August 01, 2020

Steve Zinaman sold me the car and Janelle took me through the car. this was one of the best car buying experiences I ever had. Thank you white. Plains Volvo. More

by riosalfred7
Recommend Dealer
Yes
Employees Worked With
Eric Schmitt
Aug 11, 2020 -

Volvo Cars White Plains responded

Hello! We're glad to hear that Steve and Janelle came together to make such a positive impression on you. Thank you for taking the time out of your day to share your story with us! If you have any further questions or concerns about your vehicle, please don't hesitate to reach out to us! We'd be more than happy to help you! Take care and see you next time! Congratulations once again on your new vehicle!

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