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Volvo Cars White Plains

Elmsford, NY

4.9
1,119 Reviews

262 East Main Street

Elmsford, NY

10523

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Showing 1,119 reviews

July 17, 2020

New to Volvo Just bought an XC90 and absolutely love the car and would definitely use Volvo Cars White Plains again. They went above and beyond to find the particu More

by M Frost
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Owen Van Rossum, Janyll Valencia, Bob Doyle
Jul 20, 2020 -

Volvo Cars White Plains responded

Hello! The XC90 is a tremendous vehicle and we know you are going to love it! We appreciate this specific feedback and we are so glad you were able to have a five star experience with us! If you have any other questions about your XC90, please do not hesitate to reach out! We hope to be there for you in the future, but in the meantime, please stay safe!

July 17, 2020

Excellent Experience Fantastic experience! Stopped by without an appointment, quickly got a test drive and very patient attention from Stephanie Wei, who couldn't have don More

by richnight15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Wei, Janyll Valencia
Jul 20, 2020 -

Volvo Cars White Plains responded

Hi Richard, Thank you for taking the time to let us know about your experience with Stephanie! She is an amazing member of our team, and we are so glad to hear such great things! We hope you enjoy your vehicle, but if you have any questions or concerns, please do not hesitate to reach out! Stay safe!

July 15, 2020

Easy enough. Free NYS inspection nice surprise. The twenty five word min is however a problem of this stupid ratings app three words to go. More

by V70xc
Recommend Dealer
Yes
Employees Worked With
Addriene I think
Jul 17, 2020 -

Volvo Cars White Plains responded

Hello! We're glad to hear that your vehicle maintenance went so smoothly and our staff left a lasting impression! Please let us know if you have any concerns about your vehicle and we would be happy to help! Stay safe and take care! We can't wait to see you next time!

July 14, 2020

I’ve been a loyal customer for 20 years. Always treated like family. Janyll and Stephanie were great. . Wouldn’t think about leasing a Volvo anywhere else. More

by Zwickerj
Recommend Dealer
Yes
Employees Worked With
Janyl
Jul 15, 2020 -

Volvo Cars White Plains responded

Hello! Every one of our customers is family to us, regardless if they are a returning customer or if they just walked through our doors. We're so grateful to have Janyll and Stephanie as part of our team as they put so much work into their customers. If you have any questions or concerns about your vehicle, please let us know! We're available by phone or email! We hope that you and your family are staying safe! Take care and see you next time!

July 14, 2020

Great experience and great people This was my first time purchasing a Volvo, the XC 40. My experience was tremendous, I worked with Michelle Rodriguez and Janyll Valecia. The were gr More

by joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Rodriguez and Janyll Rodriguez
Jul 15, 2020 -

Volvo Cars White Plains responded

Hi Joe! Thank you for sharing your story and for all the kind words about Michelle and Janyll! They're fantastic with our customers. They're incredibly patient and professional! We are taking all precautions that we can as it pertains to COVID-19. If there is anything else that we can do for you and your new XC40, please be sure to let us know! Please stay safe, take care, and see you next time!

July 09, 2020

We will be back for a second Volvo! My first experience at Volvo White Plains was flawless. They truly care about their client and are not looking to just sell a car. We have leased a X More

by Desio Nunes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Adler and the young gentlemen (tech specialist) who showed us all the features of our Volvo
Jul 10, 2020 -

Volvo Cars White Plains responded

Hi Desio! We're so glad to hear that Jason left such a positive lasting impression on you! It's wonderful that Jason made the process smooth for you and gave you all the information you would need to enjoy your vehicle! We can't wait to see you next time for your second vehicle! Congratulations on your new XC90 again! We hope that you and your family are staying safe during these challenging times. Take care and see you next time!

July 08, 2020

Exceptional customer service. Staff Was very helpful and went beyond the extra mile. My experience here was beyond expectation and believe all new customers should experience!!! More

by Luisbethune44
Recommend Dealer
Yes
Employees Worked With
Owen Van Rossum, Eric Schmitt
Jul 10, 2020 -

Volvo Cars White Plains responded

Hello! Thank you for all the kind words and for sharing your experience with us! Our aim is beyond the extra mile for customer service so that amazing service is what you'll find with us on every occasion! Please take care and stay safe! We're looking forward to seeing you next time!

July 07, 2020

Another very positive experience leasing a new XC 90 This is the second time I've leased a car with Jason Adler. Each time Jasonmade the leasing and the transaction so easy. He's knowledgeable, professio More

by llevine
Recommend Dealer
Yes
Employees Worked With
Jason Adler
Jul 08, 2020 -

Volvo Cars White Plains responded

Hi Larry! Thank you for all the kind words about Jason and for all the confidence you've had in him over the time with us! Jason is truly fantastic and is makes a point of always staying in touch with his customers! He is a fountain of knowledge and isn't afraid to answer any questions. We hope that you and your family are staying safe in these challenging times. Please take care and we can't wait to see you next time!

July 06, 2020

A+ to the whole team at White Plains Stephanie Wei was the only member of a Volvo sales team (skip the dealership in Hasborough Heights - they wasted my time) who found exactly what I wa More

by krokasaurusrex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Wei
Jul 08, 2020 -

Volvo Cars White Plains responded

Hello! You are very welcome. And thank YOU for leaving us your story! We always enjoy reading reviews left for us. Stephanie truly is fantastic and we are incredibly grateful to have her on our team. Stephanie and the rest of our staff work diligently every day to bring a welcoming and professional atmosphere to our showroom as we know how stressful car buying can be. We seek to relieve this pressure by giving you all the information about our vehicles that you need and doing all we can to get you in the vehicle you're interested. If you have any additional questions about your new vehicle, we would be more than happy to answer them for you. We are only a phone call or email away! Please stay safe and we can't wait to see you next time!

July 01, 2020

I worked with Steve Zinaman at Volvo Cars of White Plains. He was great and set me up with the perfect car. I was hesitant at first because I wanted a used car, but once he convinced me to test drive More

by Jeanne
Recommend Dealer
Yes
Employees Worked With
Eric Schmitt
Jul 01, 2020 -

Volvo Cars White Plains responded

Hi Jeanne, We're so glad to hear that Steve listened to your concerns and what you were looking for in a car and gave you his best recommendation! Steve is fantastic with our customers and we are incredibly grateful to have him with us! If you do have any remaining questions or concerns about your new XC40, we would be happy to answer them for you! We are only a phone call or email away! Congratulations on your new XC40 again! Take care and see you next time!

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