Volvo Cars White Plains

Overall good You get what you pay for here. The service and people are both good, the only downside is that sometimes it can be tricky for figuring out timing on You get what you pay for here. The service and people are both good, the only downside is that sometimes it can be tricky for figuring out timing on some services. I've had my wheels aligned and it only took an hour, but a couple weeks before I've had an oil change take almost 3 hours. To the employees' credit they did make an effort to try and expedite the process as much as they could. The location is good and I would go back for future service. More

A very good experience.... The staff was very pleasant and knowledgeable.Everything was carefully explained and any questions I had were readily answered.The work was completed The staff was very pleasant and knowledgeable.Everything was carefully explained and any questions I had were readily answered.The work was completed n a timely manner. More

Great Experience The dealer and their service center are great. I have leased many subaru's and keep coming back. They are the most reliable cars and the dealership a The dealer and their service center are great. I have leased many subaru's and keep coming back. They are the most reliable cars and the dealership and service is an added bonus. More

Dragged out a refund check due me The salesman named Evrol was pleasant and knowledgeable..However the manager named Ben was deceptive about a refund due to me to pay for overage on d The salesman named Evrol was pleasant and knowledgeable..However the manager named Ben was deceptive about a refund due to me to pay for overage on damage that we had agreed he would. ...to the point I received a letter from my bank that they hadn't got a payment. I bought this to Bens attention and he said send the letter and he would take care of it. He did not..2 weeks later i got a letter from the bank that it was in collections. I was upset and called Ben again and he said he would "investigate" and get me a check. It took 10 days and several follow up calls to get the check Either get your check before you leave the dealership.or better yet go somewhere else More

My new MySubaru dealer The staff was very knowledgeable and thorough with the information. They tried to everything as timely as possible without missing a beat; they under The staff was very knowledgeable and thorough with the information. They tried to everything as timely as possible without missing a beat; they understand we all lead busy schedules. When I was done, it was very easy to get to the car. More

Good experience Service people (Victoria) were knowledgeable and helpful. I was kept informed of the status of the servicing as well as the expected time it would be Service people (Victoria) were knowledgeable and helpful. I was kept informed of the status of the servicing as well as the expected time it would be finished. More

Great Experience - Great Service Best experience ever with a service department. Been to other Volvo dealer as well as Lexus and Acura and nothing compared. The reception was friendl Best experience ever with a service department. Been to other Volvo dealer as well as Lexus and Acura and nothing compared. The reception was friendly, helpful and a pleasure to deal with. I will come back here for all service More

A fine leasing experience. Just bought my third Subaru through this dealership. Professional, flexible and helpful throughout the process. They also made the closing easy, takin Just bought my third Subaru through this dealership. Professional, flexible and helpful throughout the process. They also made the closing easy, taking care of insurance and other details. I will definitely use them again. More

Easy! This was an easy drop off and pick up. Car was ready when they said it would be. Helene was Very courteous and helpful. I like that the same person is This was an easy drop off and pick up. Car was ready when they said it would be. Helene was Very courteous and helpful. I like that the same person is the one who takes care of you all the way through. More

2 hours for oil change and tire rotation I had a "wait appointment." I had to wait 2 hours for oil change and tire rotation. This should not take more than one hour. Not a happy customer. I had a "wait appointment." I had to wait 2 hours for oil change and tire rotation. This should not take more than one hour. Not a happy customer. More