Weston Kia

Waisted $60 I called up Weston Gary answered told him I have a major trans leak need to know where it’s coming from He said it would be 60 to check out now I de I called up Weston Gary answered told him I have a major trans leak need to know where it’s coming from He said it would be 60 to check out now I dealt with Gary before when I had my hummer abs light was on and there was a few other problems Gary never said why it was on told me I need a bunch of stuff i worked as a Toyota tech with Ron Tonkin so I can tell when I’m getting the screws put to me he charge us way more then 60 for and never got my answer must had been the same tech that looked at my 80 camaro By the way I figured out why my abs light was on need a wheel bearing didn’t even mention that and all the other problems went away too Back to this service Gary told me the trans needs complete reseal said it’s leaking everywhere then the tech busted my window out when the car is parked More

Turn signal replaced I had the light go out on my turn signal and called service. The lady who answered was very professional and suggested a time that the department migh I had the light go out on my turn signal and called service. The lady who answered was very professional and suggested a time that the department might be able to work me in right away. I took her advice and went to the service department later in the afternoon and she met me there and was able to get my tires checked and all replaced in just a few minutes. Very pleased with everything. More

Always exceptional customer service. Fast, courteous an Always exceptional customer service. Fast, efficient, and proficient. Courteous and friendly. Byron Yale and Kris Ricketson were warm and welcoming. K Always exceptional customer service. Fast, efficient, and proficient. Courteous and friendly. Byron Yale and Kris Ricketson were warm and welcoming. Kris always remembers my name. Jake serviced my Soul and tidied up my dirty driver’s side carpet. Thank you gentlemen for a great experience! More

BEST in the WEST I live in the area of Tri-Cities, Washington. I believe the dealer repair facilities in the Tri-Cities area are marginal at best. That is why I driv I live in the area of Tri-Cities, Washington. I believe the dealer repair facilities in the Tri-Cities area are marginal at best. That is why I drive all my vehicles 250 miles one-way to have them serviced at Weston Buick/GMC. At Weston the issue is diagnosed correctly the first time and properly repaired at a fair price. Customer satisfaction is HIGH on Weston's priority list - and they get it right every time!!! There is no other dealership in the Pacific Northwest that inspires anything close to the level of confidence that I feel in Weston Buick/GMC. More

Masogynistic Vehicle returned with same problems over four month. Told meter reads okay. Now a recall for the same issue I brought vehicle in for service repair. Vehicle returned with same problems over four month. Told meter reads okay. Now a recall for the same issue I brought vehicle in for service repair. More

Oil change tire rotation Excellent customer service Gary was outstanding as I drove in to the service department the technician Gary called me by my first name and welcomed m Excellent customer service Gary was outstanding as I drove in to the service department the technician Gary called me by my first name and welcomed me with an open smile very professional very quick and fast I recommend Weston Buick number one in the world More

This one guy . Dennis Joseph He was so supportive with my first time buyer . And chose the best for me and my husband. He able to communicate with American Sign Language. Most dea He was so supportive with my first time buyer . And chose the best for me and my husband. He able to communicate with American Sign Language. Most dealership don’t have that kind special guy , he happen to have deaf child and know how to communicate well . He would be the best person for many other deaf people who want but car . And that car place have kids area . Where your child doesn’t want to leave . She love the people . More

Really Poor Service I went in for an oil change and had the worst experience. Gary, the person I talked to and tried schedule with told me I didn't have to schedule an ap I went in for an oil change and had the worst experience. Gary, the person I talked to and tried schedule with told me I didn't have to schedule an appointment for an oil change. When I arrived they td me that was not the case. I had to wait over 2 hours to get my oil changed. They also did not top off any of my fluids or do checks on anything for me. I finally asked if someone could help me figure out what light I had out in the back because I needed someone familiar with the lights in the back to tell me which one it was. Gary was very rude about it, but begrudgingly went out to figure it out for me. Horrible customer service, I will not be back. More

Great service and super fast! I had a great service experience at Weston GMC. The waiting area was very welcoming and loved that it was kid friendly! My advisor didn’t go over what I had a great service experience at Weston GMC. The waiting area was very welcoming and loved that it was kid friendly! My advisor didn’t go over what my service would include but he was so friendly and helped me up the stairs with my stroller! Thanks for the great service and look forward to coming here for future services! More

Regular maintenance Always happy with our experience at Weston Kia dealership. We have not even considered going anywhere else when making a new car purchase. The servic Always happy with our experience at Weston Kia dealership. We have not even considered going anywhere else when making a new car purchase. The service department is always prompt, courteous and professional. More